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Added 1 min ago
CO
Job ID #32326: Project Manager, Hamilton Water Facilities
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Added 1 min ago
BU
Conference Support Coordinator
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
· Lead the development of a volunteer training guides and conference handbook updates for major events.
Added 1 min ago
PC
Director, Member Experience
Provincial Credit Union
PE · PEI, Prince Edward Island
- Full-time
Lead the development and ongoing improvement of PCU’s member experience strategy, framework and priority member journeys.
Added 1 min ago
PC
Director, Operations
Provincial Credit Union
PE · PEI, Prince Edward Island
- Full-time
Lead operational planning, process improvement and standardization initiatives to improve efficiency, strengthen controls and enhance the member and employee experience.
Added 1 min ago
J
Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
You will lead the UX research practice, balancing direct research execution, team development, operational excellence, and strategic influence to ensure product decisions reflect meaningful…
Added 1 min ago
J
Senior Enterprise Account Executive
Jobgether
Canada
- Full-time
As a Senior Enterprise Account Executive, you will lead new business acquisition across large enterprise accounts, manage strategic sales opportunities, and deliver sustainable revenue…
Added 1 min ago
W
Project Manager, Municipal Planning
WSP
Toronto, ON
- Full-time
WSP is seeking an experienced Project Manager to lead and manage policy planning projects for municipal clients while playing a key role in growing our Municipal Planning Practice. The…
Added 1 min ago
IT
Internal Program Manager
Integrity Tool & Mold Inc
Oldcastle, ON
- Full-time
In this hands-on technical role, you will work closely with Lead Program Managers and serve as a key link between Program Management, Engineering, and Manufacturing. You will be responsible…
Added 1 min ago
District Sales Manager
Moov Pool Products
Toronto, ON
Added 1 min ago
4A
Automotive Sales Person - Ottawa
401 Auto
Ottawa, ON · Kanata, Ontario
- Full-time
Customer Acquisition & Lead Management: Learn how to turn local Tier 1 leads and customer opportunities into successful deals.
Added 1 min ago
SC
shift supervisor - Store# 60595, BROADWAY & CAMBIE II
Starbucks Coffee Company
Vancouver, BC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 1 min ago
4
Sr. Manager - Business Development – Defence Systems
49North
Richmond, BC · Halifax, NS · Ottawa, ON
- Full-time
Strategic Domain Growth: Lead market expansion focused on naval combat systems, uncrewed surface/underwater vehicles (USVs/UUVs), autonomous aerial systems, and joint multi-domain C5ISR…
Added 1 min ago
Senior Software Developer
Range Group - Job Postings
Toronto, ON
Lead migration work: breaking monolithic components into loosely coupled services without compromising reliability.
Added 16 mins ago
C
Automotive Consumer Affairs Specialist - Tier 3 (On-Site)
Concentrix
Chatham-Kent, ON · Chatham, ON
- Full-time
Lead complex case investigations by gathering facts, analyzing root causes, and collaborating with internal and external partners to drive resolution.
Added 16 mins ago
T
Operations Manager (Civil/FTTH Construction)
Telecon
Saskatoon, SK
- Full-time
Reporting to the Senior Director of Operations; the Operations Manager is responsible to lead and manage all operations of their region. This includes health and safety, finances, contract…
Added 16 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 16 mins ago
CC
Senior Oracle Siebel CRM - Software Developer - RQ11823 (CANADA) - Onsite
Computer Consultants International, Inc.
Toronto, ON
- Contract
Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public…
Added 16 mins ago
WO
Controller
WP Osborne Executive Search Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Controller will lead the finance team to ensure the financial operations of a portfolio of entities, ensuring the delivery of accurate and timely financial reporting, analysis,…
Added 16 mins ago
KR
Valuations Manager
Kassen Recruitment
AB · Edmonton, AB
- $120,000 to $140,000 CAD / year
- Full-time
Working with senior leadership and key business partners, you will lead business valuation activities, deliver detailed financial analysis, and provide insights that support strategic…
Added 16 mins ago
TF
Manager, School Runs – MB & SK
Terry Fox Foundation
Winnipeg, MB
- $60,000 to $63,500 CAD / year
- Full-time
Lead & Inspire: Drive regional school fundraising programs to achieve revenue targets and manage budgets effectively.
Added 16 mins ago
B
Practice Consultant - Medical Aesthetics
BoomerangFX
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
Lead live software training sessions for new internal teams
Added 16 mins ago
GT
Project Manager
Global Technical Talent, an Inc. 5000 Company
AB · Edmonton, AB
- $50 to $90 CAD / hour
- Contract
Lead procurement activities, including Request for Proposal development, tendering, bid evaluation, contract negotiations, and contract administration.
Added 16 mins ago
QM
Directeur de succursale - ventes et opérations / Branch Manager - Sales & Operations
Quantum Management Services Ltd.
Montreal, QC
- Full-time
…environments worldwide is seeking a hands-on Branch Manager to lead both sales growth and operational performance across the Greater Montreal…
Added 16 mins ago
R
Process Technician - E Nickel - Weekend Nights
RTX
Oakville, ON
- Full-time
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.
Added 16 mins ago
Senior Project Manager - Nuclear - Canada Central
GHD Group Pty Ltd
Waterloo, ON
…Project Manager to join their Energy team! In this role, you will lead and expand our energy delivery team and liaise with key clients across Canada, with a focus on the Canada Central…

Alberta Health Services

Administrative Support V

Red Deer, AB, Canada

Temporary

Apply About employer

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Job details

Job type: Temporary
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Your Opportunity:

Would you enjoy leading a team in a fast paced, complex, change oriented environment that has an important impact on the delivery of front-line healthcare services? Scheduling Shared Services supports the day-to-day scheduling tasks of employees and managers. As the Scheduler Team Lead (STL) you will provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads and workflows in collaboration with the Scheduling Service Centre (SSC) Manager. You will provide scheduling support for Unit Managers, Charge Nurses and Relief Team Managers to ensure unit work plans and staff schedules/assignments are up to date and maintained through WFM. Leveraging strategic communication and problem-solving skills will be key in the ongoing collaboration with managers to resolve high priority scheduling issues in WFM. Your scheduling expertise will enable the ability to anticipate staffing needs and communicate effectively to your client groups. Dynamic customer service skills will be needed to fluidly support your clients in optimizing the use of WFM and helping to extract information from scheduling reports and related statistics. The STL will act as a mentor for peers and must actively promote and facilitate a positive work environment by fostering a team attitude of acceptance and tolerance. The STL will also be adept at maintaining cohesion by utilizing proven conflict resolution skills both within their team and for internal clients. The successful STL will efficiently assist with reviewing timecards in the WFM, analyze the time admin exception reports, investigate pay errors from a timekeeper perspective and make the necessary corrections for accurate delivery of pay. STL’s will be assigned to support the SSC hours of operation: 0530 to 2330.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support V Union: AUPE GSS Unit and Program: Scheduling Shared Services Primary Location: AHS Michener Bend Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 04-NOV-2026 Temporary Employee Class: Temporary Full Time Date Available: 14-NOV-2026 Temporary End Date: 31-MAR-2027 Hours per Shift: 9 Length of Shift in weeks: 10 Shifts per cycle: 43 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $31.09 Maximum Salary: $37.81 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Minimum 2 years of customer service experience. Minimum 2 years of staffing services experience (scheduling, timekeeping and payroll). Demonstrated leadership experience. Ability to participate and complete 3-week STL Training course as required. Ability to participate and complete additional training as required. Knowledge and operation of Microsoft Outlook, Word and Excel.

Preferred Qualifications:

Experience with ESP/WFM. Current experience working in a Centralized ESP/WFM Scheduling Service Centre. Timekeeping and payroll processing experience in ESP/WFM. Call Centre experience. Demonstrated coaching and mentoring experience. Experience working in a unionized, health care and 24/7 environment. Knowledge of applicable collective agreements.

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More about this job

Responsibilities

Lead staffing clerks and support daily scheduling operations, including maintaining work plans and staff assignments in WFM and resolving high-priority scheduling issues with managers. Review timecards and exception reports, investigate and correct pay errors, and mentor colleagues while promoting a positive, cohesive work environment.

Requirements

Requires post-secondary education such as a certificate in office or business administration, at least two years of customer service experience, at least two years of staffing services experience, and demonstrated leadership. Candidates must be able to complete STL and additional training and use Microsoft Outlook, Word, and Excel; ESP/WFM, payroll, call centre, healthcare, unionized-environment, and coaching experience are preferred.

Skills

Scheduling
Staffing Services
Timekeeping
Payroll Processing
Leadership
Customer Service
Workforce Management
Microsoft Outlook
Microsoft Word
Microsoft Excel
Problem-Solving
Communication
Coaching and Mentoring
Conflict Resolution
Workload and Workflow Monitoring
Collective Agreement Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Scheduling Shared Services
Staffing Office
Staffing Clerks
Workforce Management
WFM
ESP/WFM
Scheduling Service Centre
Scheduling
Staffing
Timekeeping
Payroll
Timecards
Pay Error Investigation
Unit Work Plans
Staff Schedules
Scheduling Reports
Customer Service
Leadership
Coaching
Mentoring
Conflict Resolution
Microsoft Outlook
Microsoft Word
Microsoft Excel
Collective Agreements
Healthcare
Unionized Environment
24/7 Operations

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