Jobs in Canada

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Added 5 mins ago
MP
Clinic Coordinator (14 Month Maternity Leave Coverage)
McAtee Psychology
Calgary, AB
- Temporary
…create a welcoming and professional environment for clients and…
Added 5 mins ago
T
Lead Mil-Ka Senior System Engineering Specialist
Telesat
Ottawa, ON
- Full-time
…engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite…
Added 5 mins ago
C
Specialist, Operations Management
CIBC
Toronto, ON
- Full-time
…clients, traders, regulators, senior leaders and other support…
Added 5 mins ago
C
Business Coordinator for Vice Chair
CIBC
Toronto, ON
- Full-time
…will play a key role in enabling the delivery of best-in-class service, advice, and seamless connectivity across the…
Added 5 mins ago
BP
Corporate Host
Brookfield Properties
Calgary, AB · Royal Bank Building
- Full-time
…ideal candidate will be responsible for providing exceptional service to tenants, guests, and clients by embodying a professional, approachable, and friendly…
Added 5 mins ago
B
Mortgage Specialist
BMO
Laval, QC
- Full-time
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Added 5 mins ago
BU
Associate Director, Marketing and Business Development, Ancillary Services
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Strong leadership, coaching, and mentoring skills, with the ability to engage, motivate, and support staff and colleagues in achieving departmental objectives;
Added 5 mins ago
BG
Service Manager
Brandt Group of Companies
Kamloops, BC
- Full-time
The Service Manager is responsible for managing the sales and delivery of equipment after-market support services (component diagnostics, repair, and replacement). The Service Manager is…
Added 5 mins ago
Postmaster - Premises provided by Postmaster (Group Office)
Canada Post - Postes Canada
Lajord
…Postmaster, you will be the face of the Post Office in your community service area, supervising staff and ensuring that Canada Post demonstrates an energetic customer focus and commitment…
Added 5 mins ago
Technical Analyst, Metering Registration and Integration and Meter Data Management
Independent Electricity System Operator
Canada
…commissioning reports, post-installation audit reports, Meter Service Provider conformance monitoring to confirm compliance with market rules, policies and procedures. Identify…
Added 20 mins ago
W
Directeur - Ventes / Manager - Sales
Wesco
Pointe-Claire, QC
- Full-time
En tant que directeur des ventes, vous fournirez une orientation stratégique et un leadership progressif pour atteindre les objectifs de vente et de profit au sein d'une région, d'un ou de…
Added 20 mins ago
PL
Project Manager - PL#72904
Peter Lucas Project Management Inc.
Kamloops, BC
- $110,000 to $130,000 CAD / year
- Full-time
…environment, filled with high-achieving professionals, enables our staff to take on incredible opportunities, gain mentorship from a diverse group of colleagues, and succeed in their…
Added 20 mins ago
PL
Project Manager - PL#72904
Peter Lucas Project Management Inc.
Prince George, BC
- $110,000 to $130,000 CAD / year
- Full-time
…environment, filled with high-achieving professionals, enables our staff to take on incredible opportunities, gain mentorship from a diverse group of colleagues, and succeed in their…
Added 20 mins ago
Program Administrator (Education)
Wilfrid Laurier University
Brantford, ON
Laurier has more than 21,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton. The university is committed to…
Added 20 mins ago
AW
Banking Administrator - OP-26-977
Aviso Wealth
Remote, Canada
- $46,000 to $55,000 CAD / year
- Full-time
- Remote
…leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who…
Added 20 mins ago
AW
Banking Administrator - OP-26-977
Aviso Wealth
Remote, Canada
- $46,000 to $55,000 CAD / year
- Full-time
- Remote
…leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who…
Added 20 mins ago
NC
Account Coordinator, Commercial SME
NFP Corp
Calgary, AB · Edmonton, AB · Langley (District), BC · Newmarket, ON · Ottawa, ON · Toronto, ON · Windsor, ON · Langley, BC
- Full-time
…that provide Client Managers quality support in delivering service standards to the client. Strong computer skills along with effective verbal, written, and electronic communications are…
Added 20 mins ago
C
Dietary Aide
Chartwell
Barrie, ON
- Part-time
…meals served with warmth and attention to detail. Your friendly service, organization, and commitment to quality will help make every mealtime…
Added 20 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
Commitment to providing exceptional customer service
Added 20 mins ago
SD
Front Store Supervisor, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Wetaskiwin, AB
- Full-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 21 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 21 mins ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 21 mins ago
BC
RPN Inpatient Rehabilitation
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 21 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 21 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners

Alberta Health Services

Administrative Support V

Red Deer, AB, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Your Opportunity:

Would you enjoy leading a team in a fast paced, complex, change oriented environment that has an important impact on the delivery of front-line healthcare services? Scheduling Shared Services supports the day-to-day scheduling tasks of employees and managers. As the Scheduler Team Lead (STL) you will provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads and workflows in collaboration with the Scheduling Service Centre (SSC) Manager. You will provide scheduling support for Unit Managers, Charge Nurses and Relief Team Managers to ensure unit work plans and staff schedules/assignments are up to date and maintained through WFM. Leveraging strategic communication and problem-solving skills will be key in the ongoing collaboration with managers to resolve high priority scheduling issues in WFM. Your scheduling expertise will enable the ability to anticipate staffing needs and communicate effectively to your client groups. Dynamic customer service skills will be needed to fluidly support your clients in optimizing the use of WFM and helping to extract information from scheduling reports and related statistics. The STL will act as a mentor for peers and must actively promote and facilitate a positive work environment by fostering a team attitude of acceptance and tolerance. The STL will also be adept at maintaining cohesion by utilizing proven conflict resolution skills both within their team and for internal clients. The successful STL will efficiently assist with reviewing timecards in the WFM, analyze the time admin exception reports, investigate pay errors from a timekeeper perspective and make the necessary corrections for accurate delivery of pay. STL’s will be assigned to support the SSC hours of operation: 0530 to 2330.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support V Union: AUPE GSS Unit and Program: Scheduling Shared Services Primary Location: AHS Michener Bend Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 04-NOV-2026 Temporary Employee Class: Temporary Full Time Date Available: 14-NOV-2026 Temporary End Date: 31-MAR-2027 Hours per Shift: 9 Length of Shift in weeks: 10 Shifts per cycle: 43 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $31.09 Maximum Salary: $37.81 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Minimum 2 years of customer service experience. Minimum 2 years of staffing services experience (scheduling, timekeeping and payroll). Demonstrated leadership experience. Ability to participate and complete 3-week STL Training course as required. Ability to participate and complete additional training as required. Knowledge and operation of Microsoft Outlook, Word and Excel.

Preferred Qualifications:

Experience with ESP/WFM. Current experience working in a Centralized ESP/WFM Scheduling Service Centre. Timekeeping and payroll processing experience in ESP/WFM. Call Centre experience. Demonstrated coaching and mentoring experience. Experience working in a unionized, health care and 24/7 environment. Knowledge of applicable collective agreements.

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More about this job

Responsibilities

Lead staffing clerks and support daily scheduling operations, including maintaining work plans and staff assignments in WFM and resolving high-priority scheduling issues with managers. Review timecards and exception reports, investigate and correct pay errors, and mentor colleagues while promoting a positive, cohesive work environment.

Requirements

Requires post-secondary education such as a certificate in office or business administration, at least two years of customer service experience, at least two years of staffing services experience, and demonstrated leadership. Candidates must be able to complete STL and additional training and use Microsoft Outlook, Word, and Excel; ESP/WFM, payroll, call centre, healthcare, unionized-environment, and coaching experience are preferred.

Skills

Scheduling
Staffing Services
Timekeeping
Payroll Processing
Leadership
Customer Service
Workforce Management
Microsoft Outlook
Microsoft Word
Microsoft Excel
Problem-Solving
Communication
Coaching and Mentoring
Conflict Resolution
Workload and Workflow Monitoring
Collective Agreement Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Scheduling Shared Services
Staffing Office
Staffing Clerks
Workforce Management
WFM
ESP/WFM
Scheduling Service Centre
Scheduling
Staffing
Timekeeping
Payroll
Timecards
Pay Error Investigation
Unit Work Plans
Staff Schedules
Scheduling Reports
Customer Service
Leadership
Coaching
Mentoring
Conflict Resolution
Microsoft Outlook
Microsoft Word
Microsoft Excel
Collective Agreements
Healthcare
Unionized Environment
24/7 Operations

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