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Added 4 mins ago
Registered Nurse (N2) - Surgery Resource Team
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Registered…
Added 19 mins ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the MANAGER OF NURSING, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care on medicine and…
Added 19 mins ago
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Directeur - Ventes / Manager - Sales
Wesco
Pointe-Claire, QC
- Full-time
As a Manager – Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within a region, specific line(s) of business or channels. You will…
Added 19 mins ago
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Responsable du Marketing / Marketing Manager
Four Seasons Hotels and Resorts
Montreal, QC · Four Seasons Montreal
- Full-time
Added 19 mins ago
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Dietary Aide - Casual - Medex
Extendicare
Ottawa, ON · LTC - Medex (Baseline Rd.)
- Part-time
Reporting to the Nutrition Manager, the Dietary Aide provides support to the set up, preparation, serving and clean up associated with all meal
Added 19 mins ago
Registered Nurse, EMHAS
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Clinical Manager of the Emergency Mental Health & Addictions Service (EMHAS), the staff nurse is responsible and accountable for conducting emergency mental health…
Added 19 mins ago
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Shift Manager
Ricoh
Toronto, ON
- Full-time
Achieves customer satisfaction by meeting the set goals of labor commitment and over-achieving Focus Four percentages for the shift.
Added 19 mins ago
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Senior Field Representative, Technology Service
Ricoh
Victoria, BC
- Full-time
Shift work, overtime, stand-by and/or on-call may be required.
Added 19 mins ago
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Branch Manager - Office 1699
LendDirect
Kitchener, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 19 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required.…
Added 19 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…
Added 34 mins ago
MP
Quality Control Inspect.
Mastronardi Produce
Surrey, BC
- Full-time
…essential function of this position is to assist the Quality Manager with all daily activities and to ensure that all product meets customer…
Added 34 mins ago
NS
Brookline Collaborative Care: After-Hours & Weekend Semi-Urgent Care Clinic Shifts
Nova Scotia Healthcare System
Bedford, NS
- Full-time
Flexible Scheduling – Try a Shift Before Committing!
Added 34 mins ago
AF
Branch Manager - Office 1699
Attain Finance
Kitchener, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 34 mins ago
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Senior Product Marketing Manager
Hach
Vancouver, BC · London, ON · CAN - Vancouver - Aquatic Informatics ULC
- $125,000 to $150,000 CAD / year
- Full-time
Reporting to the Global Director of Growth Marketing, the Senior Product Marketing Manager will shape Aquatic Informatics’ growth strategy and strengthen how we bring our products,…
Added 34 mins ago
TH
Overnight Freight Associate Part-Time - 7057 Polo Park
The Home Depot
Burnaby, BC
- Part-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 34 mins ago
TH
Overnight Order Picker Full Time (CHARLOTTETOWN)
The Home Depot
Charlottetown, PE
- Full-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 50 mins ago
SI
Worker, General Help - UNION Red Deer
Saputo Inc.
Red Deer, AB
- Full-time
Reporting to the Plant Manager, General Plant Help (GPH) is responsible for the efficient and accurate operation of all butter production and packaging equipment, including churns, butter…
Added 50 mins ago
Journeyperson Plumber, Campus Operations
University of Saskatchewan
Saskatoon, SK
Nature of Work: Reporting to an Assistant Manager, Facilities, this position works in a multi-trade environment across a large and diverse campus. Work is performed both indoors and…
Added 50 mins ago
Technician, Float, Veterinary Medical Centre
University of Saskatchewan
Saskatoon, SK
Nature of Work: Reporting to the Manager Health Services, this position functions on a rotational basis providing coverage during the day, evening, weekend, and Statutory Holidays between…
Added 1 hour ago
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Home Centre Associate (Part-Time) - Innisfail Home Centre - Central Alberta Co-op
Co-op
Innisfail, AB
- Part-time
Perform additional duties as assigned by the manager
Added 1 hour ago
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Holiday Customer Service Representative (Fixed Term)
LCBO
ON
- Part-time
Saturday and Sunday (available all day for a 4-to- 8-hour shift).
Added 1 hour ago
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Commercial Channel Partner Business Manager
HP
Mississauga, ON
- Full-time
The Partner Business Manager is responsible for managing relationships with Tier-2 resellers, staying updated on market insights, and driving business growth through data-driven insights.…
Added 1 hour ago
Shipper (Afternoon Shift)
Grainger Businesses
Edmonton, AB
This position is hourly, and the starting pay rate is $21.86/hour with eligibility for a afternoon shift premium of $1.50/hr where applicable (DC roles only), and eligibility for an…
Added 1 hour ago
D
Customer Care Representative
Dynacare
Brampton, ON
- Full-time
Shift and Hours: Wednesday - Sunday; between the hours of 7:00 am - 12:00 am

Alberta Health Services

Administrative Support V

Red Deer, AB, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Your Opportunity:

Would you enjoy leading a team in a fast paced, complex, change oriented environment that has an important impact on the delivery of front-line healthcare services? Scheduling Shared Services supports the day-to-day scheduling tasks of employees and managers. As the Scheduler Team Lead (STL) you will provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads and workflows in collaboration with the Scheduling Service Centre (SSC) Manager. You will provide scheduling support for Unit Managers, Charge Nurses and Relief Team Managers to ensure unit work plans and staff schedules/assignments are up to date and maintained through WFM. Leveraging strategic communication and problem-solving skills will be key in the ongoing collaboration with managers to resolve high priority scheduling issues in WFM. Your scheduling expertise will enable the ability to anticipate staffing needs and communicate effectively to your client groups. Dynamic customer service skills will be needed to fluidly support your clients in optimizing the use of WFM and helping to extract information from scheduling reports and related statistics. The STL will act as a mentor for peers and must actively promote and facilitate a positive work environment by fostering a team attitude of acceptance and tolerance. The STL will also be adept at maintaining cohesion by utilizing proven conflict resolution skills both within their team and for internal clients. The successful STL will efficiently assist with reviewing timecards in the WFM, analyze the time admin exception reports, investigate pay errors from a timekeeper perspective and make the necessary corrections for accurate delivery of pay. STL’s will be assigned to support the SSC hours of operation: 0530 to 2330.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support V Union: AUPE GSS Unit and Program: Scheduling Shared Services Primary Location: AHS Michener Bend Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 04-NOV-2026 Temporary Employee Class: Temporary Full Time Date Available: 14-NOV-2026 Temporary End Date: 31-MAR-2027 Hours per Shift: 9 Length of Shift in weeks: 10 Shifts per cycle: 43 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $31.09 Maximum Salary: $37.81 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Minimum 2 years of customer service experience. Minimum 2 years of staffing services experience (scheduling, timekeeping and payroll). Demonstrated leadership experience. Ability to participate and complete 3-week STL Training course as required. Ability to participate and complete additional training as required. Knowledge and operation of Microsoft Outlook, Word and Excel.

Preferred Qualifications:

Experience with ESP/WFM. Current experience working in a Centralized ESP/WFM Scheduling Service Centre. Timekeeping and payroll processing experience in ESP/WFM. Call Centre experience. Demonstrated coaching and mentoring experience. Experience working in a unionized, health care and 24/7 environment. Knowledge of applicable collective agreements.

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More about this job

Responsibilities

Lead staffing clerks and support daily scheduling operations, including maintaining work plans and staff assignments in WFM and resolving high-priority scheduling issues with managers. Review timecards and exception reports, investigate and correct pay errors, and mentor colleagues while promoting a positive, cohesive work environment.

Requirements

Requires post-secondary education such as a certificate in office or business administration, at least two years of customer service experience, at least two years of staffing services experience, and demonstrated leadership. Candidates must be able to complete STL and additional training and use Microsoft Outlook, Word, and Excel; ESP/WFM, payroll, call centre, healthcare, unionized-environment, and coaching experience are preferred.

Skills

Scheduling
Staffing Services
Timekeeping
Payroll Processing
Leadership
Customer Service
Workforce Management
Microsoft Outlook
Microsoft Word
Microsoft Excel
Problem-Solving
Communication
Coaching and Mentoring
Conflict Resolution
Workload and Workflow Monitoring
Collective Agreement Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Scheduling Shared Services
Staffing Office
Staffing Clerks
Workforce Management
WFM
ESP/WFM
Scheduling Service Centre
Scheduling
Staffing
Timekeeping
Payroll
Timecards
Pay Error Investigation
Unit Work Plans
Staff Schedules
Scheduling Reports
Customer Service
Leadership
Coaching
Mentoring
Conflict Resolution
Microsoft Outlook
Microsoft Word
Microsoft Excel
Collective Agreements
Healthcare
Unionized Environment
24/7 Operations

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