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Added 7 mins ago
M
Advisor, Rapid Transit Analysis
Metrolinx
Toronto, ON
- Full-time
…18 months contract role to join their team. Reporting to the Manager, Rapid Transit Insights, the Advisor will carry out comprehensive technical analysis, undertake continuous improvement…
Added 7 mins ago
UO
Academic and Career Advisor
University of British Columbia
Kelowna, BC · UBCO | University Centre (UNC)
- $7,158.42 to $10,292.25 CAD / month
- Part-time
This position works independently and with initiative under the general supervision of the Manager, Academic & Career Advising. This position provides consultation to Associate Deans, and…
Added 22 mins ago
MU
Operations, Housing and Conference Services Manager
McGill University
Res. Carrefour Sherb
- Full-time
…Accommodations, the Operations, Housing and Conference Services Manager is responsible for managing the Student Housing and Conference Services unit. The Manager will provide the planning,…
Added 22 mins ago
Cleaner
Okanagan College
Kelowna, BC
Under the general supervision of the Manager, Property and Custodial Services, provides routine cleaning and maintenance service and performs other related duties as required.
Added 36 mins ago
PACT Service Coordinator - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
…designated by the team leader to function on the team as the shift manager, team nurse, a team substance abuse specialist, vocational specialist or spiritual care provider. (See addendums…
Added 36 mins ago
S
Shift Manager - Operations
Stelco
Lake Erie Works
- Full-time
Bargaining Unit Personnel, Assigned Service Groups, Contractors
Added 36 mins ago
CONSULTANT TRAINING & DEVELOPMENT
City of Toronto
Toronto, ON
…probationary periods and provides detailed feedback to local office/unit manager to ensure successful outcomes; recommends disciplinary and/or corrective actions when…
Added 51 mins ago
P
Technical Support Analyst - L3
Panasonic
Niagara-on-the-Lake, ON
- Full-time
…service level standards. Provides functional guidance to the Manager and/or L2 team by reviewing and accepting tickets/cases and recommending next steps or resolution when applicable.…
Added 51 mins ago
FH
Registered Nurse, Medical Path - Royal Columbian Hospital - Various Opportunities
Fraser Health
New Westminster, BC
- Temporary
Royal Columbian Hospital's Medical Path Unit is expanding for the winter respiratory season, and we're hiring multiple Registered Nurses to help care for patients during the annual cold,…
Added 51 mins ago
HR
Registered Nurse, 10 East & West Inpatient Surgery
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Right now we are looking for a Registered Nurse to work with our Inpatient Surgery 10 East & West Unit.
Added 51 mins ago
HR
Registered Practical Nurse, Inpatient Surgery 10 East & West
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…Health, Wilson SiteLabour Group: NOWUReporting Relationship: Manager, Surgical Inpatient 10 Unit East & WestHourly Rate: $38.893 -…
Added 51 mins ago
IB
Customer Experience Leader
Indigo Books & Music
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
Supports the Customer Experience Manager in delivering store objectives by identifying customer-facing opportunities, escalating risks, and contributing to action plans that improve…
Added 1 hour ago
T
Wealth Insurance Advisor
TD
Markham, ON · Toronto, ON
- Full-time
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
Added 1 hour ago
T
Account Manager, Small Business
TD
AB
- Full-time
…success? If so, then get on board for the position of Account Manager, Small Business. In this role, you will deliver a legendary customer experience, drive profitable business growth, and…
Added 1 hour ago
T
Manager, Compliance – Model and Data Governance
TD
Toronto, ON
- Full-time
The Manager, Compliance – Model and Data Governance is responsible for ensuring AI and data usage within TDS Compliance aligns with enterprise strategy and governance principles. The role…
Added 1 hour ago
M
Barista
Marriott
Montreal, QC
- Part-time
…Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up…
Added 1 hour ago
C&
Finance Manager - Business Unit Finance
Church & Dwight Co., Inc.
Mississauga, ON
- Full-time
Church & Dwight Canada is seeking a strategic and commercially minded Finance Manager, Business Unit Finance to serve as a key financial advisor and business partner to the Commercial team.
Added 1 hour ago
C&
Finance Manager - Business Unit Finance
Church & Dwight Co., Inc.
Mississauga, ON
- Full-time
Church & Dwight Canada is seeking a strategic and commercially minded Finance Manager, Business Unit Finance to serve as a key financial advisor and business partner to the Commercial team.
Added 1 hour ago
Process Improvement Manager
University of Guelph
Guelph, ON
Reporting to the Director of Business Operations, the Process Improvement Manager plays a strategic leadership role focused on enhancing efficiency, consistency and quality of…
Added 1 hour ago
UC
Loss Prevention Associate, Full-Time
Uniqlo Canada
Ottawa, ON
- Full-time
…partnership with Store Management and the Area Loss Prevention Manager, to protect the company’s assets and ensure the safety of all customers and…
Added 1 hour ago
ML
Unit Manager
MAPLE LEAF LOUNGE
Vancouver, BC
- Full-time
Now, if you were to come on board as one of our Unit Manager’s we’d ask you to do the following for us:
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
Windsor, ON · Walker, Windsor, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 1 hour ago
CC
Retail Sales Associate
Canna Cabana
Windsor, ON · Walker, Windsor, ON
- $17.95 CAD / hour
- Part-time
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
Added 1 hour ago
D
Food Service Supervisor
Dexterra
Mississauga, ON
- From $25 CAD / hour
- Full-time
…also performs the administrative and financial duties for the unit such as ordering and resolving discrepancies with suppliers and customers, creation and adherence to budgets for all…
Added 2 hours ago
HA
Medical Aesthetics Account Manager – BC East, Hugel Canada
Hugel Aesthetics
BC · Vancoucer, British Columbia
- Full-time
Leveraging strong global momentum, Hugel Aesthetics was formed as the Company’s dedicated North American business unit, established to lead commercialization in the United States, Canada…

Alberta Health Services

Administrative Support V

Red Deer, AB, Canada

Temporary

Apply About employer

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Job details

Job type: Temporary
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Your Opportunity:

Would you enjoy leading a team in a fast paced, complex, change oriented environment that has an important impact on the delivery of front-line healthcare services? Scheduling Shared Services supports the day-to-day scheduling tasks of employees and managers. As the Scheduler Team Lead (STL) you will provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads and workflows in collaboration with the Scheduling Service Centre (SSC) Manager. You will provide scheduling support for Unit Managers, Charge Nurses and Relief Team Managers to ensure unit work plans and staff schedules/assignments are up to date and maintained through WFM. Leveraging strategic communication and problem-solving skills will be key in the ongoing collaboration with managers to resolve high priority scheduling issues in WFM. Your scheduling expertise will enable the ability to anticipate staffing needs and communicate effectively to your client groups. Dynamic customer service skills will be needed to fluidly support your clients in optimizing the use of WFM and helping to extract information from scheduling reports and related statistics. The STL will act as a mentor for peers and must actively promote and facilitate a positive work environment by fostering a team attitude of acceptance and tolerance. The STL will also be adept at maintaining cohesion by utilizing proven conflict resolution skills both within their team and for internal clients. The successful STL will efficiently assist with reviewing timecards in the WFM, analyze the time admin exception reports, investigate pay errors from a timekeeper perspective and make the necessary corrections for accurate delivery of pay. STL’s will be assigned to support the SSC hours of operation: 0530 to 2330.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support V Union: AUPE GSS Unit and Program: Scheduling Shared Services Primary Location: AHS Michener Bend Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 04-NOV-2026 Temporary Employee Class: Temporary Full Time Date Available: 14-NOV-2026 Temporary End Date: 31-MAR-2027 Hours per Shift: 9 Length of Shift in weeks: 10 Shifts per cycle: 43 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $31.09 Maximum Salary: $37.81 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Minimum 2 years of customer service experience. Minimum 2 years of staffing services experience (scheduling, timekeeping and payroll). Demonstrated leadership experience. Ability to participate and complete 3-week STL Training course as required. Ability to participate and complete additional training as required. Knowledge and operation of Microsoft Outlook, Word and Excel.

Preferred Qualifications:

Experience with ESP/WFM. Current experience working in a Centralized ESP/WFM Scheduling Service Centre. Timekeeping and payroll processing experience in ESP/WFM. Call Centre experience. Demonstrated coaching and mentoring experience. Experience working in a unionized, health care and 24/7 environment. Knowledge of applicable collective agreements.

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More about this job

Responsibilities

Lead staffing clerks and support daily scheduling operations, including maintaining work plans and staff assignments in WFM and resolving high-priority scheduling issues with managers. Review timecards and exception reports, investigate and correct pay errors, and mentor colleagues while promoting a positive, cohesive work environment.

Requirements

Requires post-secondary education such as a certificate in office or business administration, at least two years of customer service experience, at least two years of staffing services experience, and demonstrated leadership. Candidates must be able to complete STL and additional training and use Microsoft Outlook, Word, and Excel; ESP/WFM, payroll, call centre, healthcare, unionized-environment, and coaching experience are preferred.

Skills

Scheduling
Staffing Services
Timekeeping
Payroll Processing
Leadership
Customer Service
Workforce Management
Microsoft Outlook
Microsoft Word
Microsoft Excel
Problem-Solving
Communication
Coaching and Mentoring
Conflict Resolution
Workload and Workflow Monitoring
Collective Agreement Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Scheduling Shared Services
Staffing Office
Staffing Clerks
Workforce Management
WFM
ESP/WFM
Scheduling Service Centre
Scheduling
Staffing
Timekeeping
Payroll
Timecards
Pay Error Investigation
Unit Work Plans
Staff Schedules
Scheduling Reports
Customer Service
Leadership
Coaching
Mentoring
Conflict Resolution
Microsoft Outlook
Microsoft Word
Microsoft Excel
Collective Agreements
Healthcare
Unionized Environment
24/7 Operations

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