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Added 2 mins ago
CO
Job ID #32326: Project Manager, Hamilton Water Facilities
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to the Senior Project Manager, the Project Manager will assume accountability and responsibility for the overall development, implementation and execution of Facility Programs…
Added 2 mins ago
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Vice President, ETF Algo Engineer
BMO
Toronto, ON · FCP
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and…
Added 2 mins ago
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Senior Business Analyst, Loan Servicing Technology
BMO
Toronto, ON · FCP
- Full-time
The ideal candidate possesses strong business analysis skills, stakeholder management capabilities, and hands-on experience utilizing AI technologies and AI-assisted tools across multiple…
Added 2 mins ago
J
Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager of UX Research based in Canada.
Added 2 mins ago
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Account Manager, Medical Communications
Jobgether
Canada
- $75,000 to $90,000 CAD / year
- Full-time
…applications and next steps. Our partner is looking for an Account Manager, Medical Communications based in Ontario,…
Added 2 mins ago
IT
Internal Program Manager
Integrity Tool & Mold Inc
Oldcastle, ON
- Full-time
Integrity Tool & Mold is actively recruiting an Internal Program Manager to join our growing team.
Added 2 mins ago
District Sales Manager
Moov Pool Products
Toronto, ON
Collaborate with Customer Service, Operations, and other internal teams to ensure an exceptional customer experience.
Added 2 mins ago
4A
Automotive Sales Person - Ottawa
401 Auto
Ottawa, ON · Kanata, Ontario
- Full-time
Through our hands-on Management Training Program, you’ll gain real-world experience across dealership operations, finance, sales, inventory, and team leadership, preparing you for future…
Added 2 mins ago
SC
Technology Sales Associate
Staples Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 2 mins ago
SI
Temp Inventory Associate
Staples Inc.
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 2 mins ago
SC
shift supervisor - Store# 60595, BROADWAY & CAMBIE II
Starbucks Coffee Company
Vancouver, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 2 mins ago
Senior Software Developer
Range Group - Job Postings
Toronto, ON
5+ years of professional experience with C# and .NET, with hands-on experience in both .NET Framework and modern .NET (8 or later).
Added 17 mins ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 17 mins ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 17 mins ago
T
Operations Manager (Civil/FTTH Construction)
Telecon
Saskatoon, SK
- Full-time
Reporting to the Senior Director of Operations; the Operations Manager is responsible to lead and manage all operations of their region. This includes health and safety, finances, contract…
Added 17 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 17 mins ago
QM
Directeur de succursale - ventes et opérations / Branch Manager - Sales & Operations
Quantum Management Services Ltd.
Montreal, QC
- Full-time
- Expérience en gestion dans le domaine de la distribution industrielle, de la vente industrielle ou dans un environnement technique connexe
Added 17 mins ago
Manager, Policy & Research-HS321
City of London
London, ON
Reporting to the Senior Manager, Community and Strategic Initiatives, the Manager, Policy, and Research provides leadership to manage the development of policy, research, program…
Added 17 mins ago
Senior SAP FICO Functional Analyst
Domtar Products
Montreal, QC
Reporting to the Manager, SAP Finance, the Senior SAP FICO Functional Analyst will be a key member of Domtar’s Corporate Applications team, helping support and enhance the SAP finance and…
Added 17 mins ago
E
Product Marketing Manager - Contractor - 26423
Enverus
Calgary, AB
- Contract
This is a contractor role backfilling a Product Marketing Manager during planned parental leave. You will own product marketing for the Minerals and Adjacent Markets segment, keeping…
Added 17 mins ago
Senior Manager, Small Business Value Proposition (English/Spanish) - Toronto (12-Month Contract)
Scotiabank
Toronto, ON
…than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and…
Added 17 mins ago
Senior Software Developer
Range
Toronto, ON
5+ years of professional experience with C# and .NET, with hands-on experience in both .NET Framework and modern .NET (8 or later).
Added 17 mins ago
Senior Counsel
Independent Electricity System Operator
Canada
The IESO is seeking a talented lawyer to join its Legal team as either Legal Counsel or Senior Counsel, depending on experience. Reporting to a Senior Manager, Legal, you will provide…
Added 17 mins ago
SR. PRODUCT MANAGER (HYBRID)
McCormick & Company
Mississauga, ON
The Senior Product Manager leads the P&L management and in-market results for a group of brands in the condiments and sauces space. This candidate will collaborate cross-functionally to…
Added 32 mins ago
Admissions & Transfer Credit Assistant
University of Toronto
Toronto, ON
Working under the general direction of the Assistant Registrar and Admissions and Transfer Credit Manager, you will provide exemplary customer service by advising prospective students,…

Alberta Health Services

Administrative Support V

Red Deer, AB, Canada

Temporary

Apply About employer

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Job details

Job type: Temporary
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Your Opportunity:

Would you enjoy leading a team in a fast paced, complex, change oriented environment that has an important impact on the delivery of front-line healthcare services? Scheduling Shared Services supports the day-to-day scheduling tasks of employees and managers. As the Scheduler Team Lead (STL) you will provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads and workflows in collaboration with the Scheduling Service Centre (SSC) Manager. You will provide scheduling support for Unit Managers, Charge Nurses and Relief Team Managers to ensure unit work plans and staff schedules/assignments are up to date and maintained through WFM. Leveraging strategic communication and problem-solving skills will be key in the ongoing collaboration with managers to resolve high priority scheduling issues in WFM. Your scheduling expertise will enable the ability to anticipate staffing needs and communicate effectively to your client groups. Dynamic customer service skills will be needed to fluidly support your clients in optimizing the use of WFM and helping to extract information from scheduling reports and related statistics. The STL will act as a mentor for peers and must actively promote and facilitate a positive work environment by fostering a team attitude of acceptance and tolerance. The STL will also be adept at maintaining cohesion by utilizing proven conflict resolution skills both within their team and for internal clients. The successful STL will efficiently assist with reviewing timecards in the WFM, analyze the time admin exception reports, investigate pay errors from a timekeeper perspective and make the necessary corrections for accurate delivery of pay. STL’s will be assigned to support the SSC hours of operation: 0530 to 2330.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support V Union: AUPE GSS Unit and Program: Scheduling Shared Services Primary Location: AHS Michener Bend Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.62 Posting End Date: 04-NOV-2026 Temporary Employee Class: Temporary Part Time Date Available: 14-NOV-2026 Temporary End Date: 31-MAR-2027 Hours per Shift: 9 Length of Shift in weeks: 10 Shifts per cycle: 27 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $31.09 Maximum Salary: $37.81 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Minimum 2 years of customer service experience. Minimum 2 years of staffing services experience (scheduling, timekeeping and payroll). Demonstrated leadership experience. Ability to participate and complete 3-week STL Training course as required. Ability to participate and complete additional training as required. Knowledge and operation of Microsoft Outlook, Word and Excel.

Preferred Qualifications:

Experience with ESP/WFM. Current experience working in a Centralized ESP/WFM Scheduling Service Centre. Timekeeping and payroll processing experience in ESP/WFM. Call Centre experience. Demonstrated coaching and mentoring experience. Experience working in a unionized, health care and 24/7 environment. Knowledge of applicable collective agreements.

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More about this job

Responsibilities

Lead staffing clerks and support daily scheduling operations, including maintaining staff schedules and unit work plans in WFM and resolving high-priority scheduling issues with managers. Review timecards and exception reports, investigate and correct pay errors, and mentor colleagues while promoting a positive, cohesive work environment.

Requirements

Requires post-secondary education, at least two years of customer service experience, at least two years of staffing services experience in scheduling, timekeeping, and payroll, and demonstrated leadership experience. Candidates must be able to complete required training and use Microsoft Outlook, Word, and Excel; ESP/WFM, call centre, coaching, healthcare, unionized, and 24/7 environment experience are preferred.

Skills

Scheduling
Staffing Services
Timekeeping
Payroll Processing
Team Leadership
Customer Service
Workforce Management
Microsoft Outlook
Microsoft Word
Microsoft Excel
Problem-Solving
Strategic Communication
Coaching and Mentoring
Conflict Resolution
Workload and Workflow Monitoring
Collective Agreement Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Scheduling Shared Services
Staffing Office
Scheduling
Staffing Clerks
Workforce Management (WFM)
ESP/WFM
Scheduling Service Centre
Staff Schedules
Unit Work Plans
Timekeeping
Payroll
Timecards
Pay Error Investigation
Customer Service
Team Leadership
Coaching
Mentoring
Conflict Resolution
Workload Monitoring
Workflow Monitoring
Microsoft Outlook
Microsoft Word
Microsoft Excel
Call Centre
Collective Agreements
Healthcare
Unionized Environment
24/7 Operations

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