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Added 5 mins ago
T
Vendor Manager II (IT Sourcing)
TD
Toronto, ON
- Full-time
…transformational 3rd party strategies to drive vendor consolidation, and a shift to next generation managed services…
Added 5 mins ago
Staff FullStack Engineer, Secures AI
Okta
Toronto, ON
The Okta Secures AI Team is building the future of digital identity management. The way companies are using agents and allowing them access is undergoing a fundamental shift, enabling teams…
Added 5 mins ago
Licensed Practical Nurse - Repost
Winnipeg Regional Health Authority
Carman, MB
Be part of the Southern Health-Santé Sud team, who is rooted in what matters most. Join a region that offers a lifestyle like no other – a safe, peaceful, beautiful, fulfilling life for you…
Added 5 mins ago
Assistant Taproom Manager, Granville Island Brewing
Molson Coors
Vancouver, BC
Molson Coors Beverage Company is currently seeking an Assistant Taproom Manager to join our Taproom Team at Granville Island Brewing, located on Granville Island in Vancouver, BC. Granville…
Added 21 mins ago
Learning Trainer
Amazon
AB · Leduc County, Alberta
The Amazon operations team is looking for Learning Trainers with a strong record of achieving results to join the expanding team supporting operations leaders and associates in delivering…
Added 36 mins ago
Retail Experience Lead
Fire & Flower Inc.
Morinville, AB
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 36 mins ago
Packer
Intertape Polymer Group (IPG)
Cornwall, ON
…solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like…
Added 36 mins ago
Facility Cleaner T3
Factors Group of Nutritional Companies
Kelowna, BC
The opportunity to work with great people, the ability to influence and lead change within a company dedicated to continuous improvement
Added 36 mins ago
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(CAN) Customer Service Manager
Walmart
Goderich, ON
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 36 mins ago
AR
Food Service Supervisor
A&W Restaurants
Victoria, BC
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 36 mins ago
AR
Restaurant Assistant Manager
A&W Restaurants
Victoria, BC
- Full-time
Lead team meetings when delegated and support communication.
Added 36 mins ago
AR
Food Service Supervisor
A&W Restaurants
Victoria, BC
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 36 mins ago
AR
Restaurant Assistant Manager
A&W Restaurants
Revelstoke, BC
- Full-time
Lead team meetings when delegated and support communication.
Added 36 mins ago
AR
Food Service Supervisor
A&W Restaurants
Edmonton, AB
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 36 mins ago
AR
Restaurant Assistant Manager
A&W Restaurants
Langford, BC
- Full-time
Lead team meetings when delegated and support communication.
Added 36 mins ago
AR
Food Service Supervisor
A&W Restaurants
Edmonton, AB
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 36 mins ago
AR
Restaurant Assistant Manager
A&W Restaurants
Kamloops, BC
- Full-time
Lead team meetings when delegated and support communication.
Added 36 mins ago
AR
Food Service Supervisor
A&W Restaurants
AB
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 51 mins ago
PS
Ottawa Head Event Supervisor
Puppy Sphere
Ottawa, ON
- $20 CAD / hour
- Part-time
As we continue to grow in Ottawa, we're looking for a passionate and knowledgeable Head Supervisor to help lead our Ottawa Pack. If you are a highly organized, hardworking and creative…
Added 51 mins ago
M
Coordonnateur(trice) exécutif et administratif / Executive & Administrative Coordinator
MSD
Kirkland, QC
- Full-time
Added 51 mins ago
VS
Dining Services Manager (2026-10992)
Verve Senior Living
Lloydminster, AB
- Full-time
…helping seniors live longer, better and you’ll be supported by a team that believes in growing together, celebrating success, and having fun along the way. If you’re looking for a place…
Added 1 hour ago
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Nurse Practitioner
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Ability to promote a collaborative and team approach
Added 1 hour ago
Warehouse Supervisor
HelloFresh
Calgary, AB
Factor Canada is seeking a Warehouse Supervisor to join our team at our Distribution Centre. Reporting to the Sr. Manager Production, you will lead a team of warehouse associates and leads…
Added 1 hour ago
MP
Production Assistant
Mauser Packaging Solutions
Oakville, ON
- Full-time
Reports all production waste to Production Lead or Supervisor
Added 1 hour ago
SD
Supervisor, Production
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Supervisor Production will assist the Pharmacy Operations Management Team in overseeing the day-to-day workflow process of their team within Operations and to ensure optimal customer…

Alberta Health Services

Administrative Support V

Red Deer, AB, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Your Opportunity:

Would you enjoy leading a team in a fast paced, complex, change oriented environment that has an important impact on the delivery of front-line healthcare services? Scheduling Shared Services supports the day-to-day scheduling tasks of employees and managers. As the Scheduler Team Lead (STL) you will provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads and workflows in collaboration with the Scheduling Service Centre (SSC) Manager. You will provide scheduling support for Unit Managers, Charge Nurses and Relief Team Managers to ensure unit work plans and staff schedules/assignments are up to date and maintained through WFM. Leveraging strategic communication and problem-solving skills will be key in the ongoing collaboration with managers to resolve high priority scheduling issues in WFM. Your scheduling expertise will enable the ability to anticipate staffing needs and communicate effectively to your client groups. Dynamic customer service skills will be needed to fluidly support your clients in optimizing the use of WFM and helping to extract information from scheduling reports and related statistics. The STL will act as a mentor for peers and must actively promote and facilitate a positive work environment by fostering a team attitude of acceptance and tolerance. The STL will also be adept at maintaining cohesion by utilizing proven conflict resolution skills both within their team and for internal clients. The successful STL will efficiently assist with reviewing timecards in the WFM, analyze the time admin exception reports, investigate pay errors from a timekeeper perspective and make the necessary corrections for accurate delivery of pay. STL’s will be assigned to support the SSC hours of operation: 0530 to 2330.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support V Union: AUPE GSS Unit and Program: Scheduling Shared Services Primary Location: AHS Michener Bend Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.62 Posting End Date: 04-NOV-2026 Temporary Employee Class: Temporary Part Time Date Available: 14-NOV-2026 Temporary End Date: 31-MAR-2027 Hours per Shift: 9 Length of Shift in weeks: 10 Shifts per cycle: 27 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $31.09 Maximum Salary: $37.81 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Minimum 2 years of customer service experience. Minimum 2 years of staffing services experience (scheduling, timekeeping and payroll). Demonstrated leadership experience. Ability to participate and complete 3-week STL Training course as required. Ability to participate and complete additional training as required. Knowledge and operation of Microsoft Outlook, Word and Excel.

Preferred Qualifications:

Experience with ESP/WFM. Current experience working in a Centralized ESP/WFM Scheduling Service Centre. Timekeeping and payroll processing experience in ESP/WFM. Call Centre experience. Demonstrated coaching and mentoring experience. Experience working in a unionized, health care and 24/7 environment. Knowledge of applicable collective agreements.

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More about this job

Responsibilities

Lead staffing clerks and support daily scheduling operations, including maintaining staff schedules and unit work plans in WFM and resolving high-priority scheduling issues with managers. Review timecards and exception reports, investigate and correct pay errors, and mentor colleagues while promoting a positive, cohesive work environment.

Requirements

Requires post-secondary education, at least two years of customer service experience, at least two years of staffing services experience in scheduling, timekeeping, and payroll, and demonstrated leadership experience. Candidates must be able to complete required training and use Microsoft Outlook, Word, and Excel; ESP/WFM, call centre, coaching, healthcare, unionized, and 24/7 environment experience are preferred.

Skills

Scheduling
Staffing Services
Timekeeping
Payroll Processing
Team Leadership
Customer Service
Workforce Management
Microsoft Outlook
Microsoft Word
Microsoft Excel
Problem-Solving
Strategic Communication
Coaching and Mentoring
Conflict Resolution
Workload and Workflow Monitoring
Collective Agreement Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Scheduling Shared Services
Staffing Office
Scheduling
Staffing Clerks
Workforce Management (WFM)
ESP/WFM
Scheduling Service Centre
Staff Schedules
Unit Work Plans
Timekeeping
Payroll
Timecards
Pay Error Investigation
Customer Service
Team Leadership
Coaching
Mentoring
Conflict Resolution
Workload Monitoring
Workflow Monitoring
Microsoft Outlook
Microsoft Word
Microsoft Excel
Call Centre
Collective Agreements
Healthcare
Unionized Environment
24/7 Operations

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