Administrative Support V

Your Opportunity:

Reporting to the Women’s Health Patient Care Manager, the Administrative Support V provides comprehensive scheduling and administrative support to the Women’s, Children’s, and Respiratory portfolio at the Red Deer Regional Hospital Centre (RDRHC). The successful candidate will thrive in a fast-paced, dynamic, and ever-evolving environment, demonstrating strong organizational skills and the ability to manage multiple competing priorities. Key responsibilities include providing scheduling and administrative support to managers and delegates, addressing complex staffing and scheduling requirements, timecard entry and maintenance, processing and approval of staff requests, and coordinating staff schedules and rotations. This role supports scheduling across the portfolio. The Administrative Support V serves as a key liaison with the Staffing Service Centre (SSC), Central Corridor, ensuring timely communication and coordination regarding unit, staffing, rotation, and work-plan changes that impact line assignments, schedules, and staffing rotations. The incumbent works collaboratively with leaders and frontline staff to support operational continuity and effective workforce management.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support V Union: AUPE GSS Unit and Program: Women, Children's and Respiratory Program Primary Location: Red Deer Regional Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 04-NOV-2026 Employee Class: Casual/Relief Date Available: 30-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days, Evenings, Weekends Days Off: Other Minimum Salary: $31.09 Maximum Salary: $37.81 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Strong working knowledge of Microsoft Office applications is required. Experience working in a fast-paced, high-pressure environment with competing demands and frequent interruptions is required. Demonstrated excellence in customer service, problem-solving, critical thinking, and interpersonal skills is required. Human Resources experience is considered a strong asset. Fluency in spoken and written English is required. Excellent communication, negotiation, interpersonal, and conflict resolution skills are required. Experience interpreting, applying, and ensuring compliance with collective agreements is required. Demonstrated attention to detail and a high degree of accuracy are required. Proven ability to exercise sound judgment and make informed decisions independently is required. Superior organizational and time management skills, with the ability to effectively prioritize workload, are required. Ability to work under pressure while managing significant mental and visual demands, balancing multiple priorities, and meeting tight deadlines is required.

Preferred Qualifications:

1-3 years of staffing and scheduling experience in a healthcare environment, including proficiency with WFM, is recommended. Previous timekeeping and payroll experience. Knowledge of applicable collective agreements and employee time-reporting codes. A strong understanding of pay premium codes and their impact on payroll, budgeting, and employee benefits.