Associate Manager, Surgical Services

Your Opportunity:

Help lead surgical excellence in one of Canada’s most innovative environments. Cancer Care Alberta is currently searching for an Associate Manager (AM) to join our fast-paced Surgical Services (SS) team at the Cross Cancer Institute (CCI) in Edmonton. Reporting to the Patient Care Manager, Surgical/Procedural Services, the AMSS ensures the delivery of safe, efficient, patient-centred surgical care within a highly specialized oncology environment. This influential frontline leadership role provides day-to-day operational oversight of the Operating Room, coordinating surgical flow, optimizing resources, and supporting a high-performing interdisciplinary team committed to exceptional cancer care. The AMSS serves as a visible clinical leader, coaching and mentoring staff, fostering a positive and collaborative workplace culture, and leading real-time problem-solving in a dynamic surgical setting. Working closely with surgeons, anesthesia, PACU, and support services, you will champion quality improvement, patient safety, operational excellence, and innovation while helping shape the future of surgical oncology services. This is an exciting opportunity for a confident, relationship-focused leader who thrives in a complex environment and is passionate about developing people, improving processes, and making a meaningful impact on patient outcomes. Surgical Services at the CCI delivers specialized surgical oncology care in a collaborative, patient-focused environment. The team supports complex cancer surgeries and works closely with multidisciplinary partners to provide seamless perioperative care. This unique setting offers the opportunity to contribute to innovative practices, operational excellence, and improved outcomes for patients at the CCI and across Alberta.

Description:

The Associate Manager, Surgical Services (AMSS) is responsible for the operational leadership and coordination of perioperative services at the Cross Cancer Institute, ensuring the delivery of safe, efficient, and patient-centred surgical care. Key accountabilities span Operational Leadership & OR Coordination, Clinical Supervision & Frontline Leadership, Human Resource & Workforce Management, Quality Improvement, Patient Safety & Change Management, and Stakeholder Collaboration & Program Integration. The position provides direct day-to-day operational leadership and supervision to frontline nursing and interdisciplinary staff through work assignment, staffing coordination, clinical support, performance coaching, and real-time operational decision-making. The Associate Manager is accountable for overseeing daily surgical operations, optimizing patient flow and resource utilization, supporting workforce planning and staff development, advancing quality and patient safety initiatives, and fostering effective collaboration across multidisciplinary teams and support services. The role monitors operational performance, addresses emerging clinical and operational issues, supports the implementation of organizational priorities and practice changes, and ensures services are delivered in accordance with professional, regulatory, and organizational standards. The position contributes to Cancer Care Alberta's strategic priorities by supporting timely access to care, integrated service delivery, workforce sustainability, continuous improvement, and high-quality outcomes for patients and families across the cancer care continuum.

Transition Company: Cancer Care Alberta Classification: Associate Manager Union: Exempt Unit and Program: Surgical Services, Cross Cancer Institute Primary Location: Cross Cancer Institute Location Details: As Per Location Employee Class: Regular Full Time FTE: 1.00 Posting End Date: 19-OCT-2026 Date Available: 09-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 12 Shifts per cycle: 60 Shift Pattern: Days Days Off: Other Minimum Salary: $41.16 Maximum Salary: $70.58 Vehicle Requirement: Not Applicable

Required Qualifications:

Bachelor’s degree in a Healthcare or related discipline from a recognized and accredited post-secondary institution.

Additional Required Qualifications:

Minimum 3 years of perioperative surgical services experience in the last 5 years in any of these areas: Operating Room (OR), Post-Anesthesia Care Unit (PACU), day surgery/ambulatory surgery, surgical admissions, and/or other surgical services environments. Progressive healthcare leadership experience. Experience working within interdisciplinary surgical teams, with demonstrated ability to support decision-making and operational leadership in high-acuity, fast-paced environments. Proven ability to manage patient flow, staffing challenges, and competing clinical priorities while ensuring safe, patient-centered care. Demonstrated ability to apply critical thinking and problem-solving skills to complex operational issues, including real-time adjustments to staffing, scheduling, and workflow. Completion of leadership or management training programs is preferred. Master’s degree in a Healthcare, Leadership, or a related field is preferred.

Preferred Qualifications:

Surgical oncology or specialized procedural experience. Experience with operating room information systems and surgical booking processes. Participation in quality improvement or operational redesign initiatives. Perioperative nursing certification (e.g., CNA certification). Training or certifications in quality improvement, patient safety, Lean or Prosci methodologies.