Original job description
Your Opportunity:
You’re a caring, respectful, and organized leader who ensures our volunteers have meaningful ways to contribute to local health care sites. Volunteers visit with patients, assist with department programs as requested, help patients and families navigate their way to specific locations, and bring their skills and talents to our facilities. As the Volunteer Coordinator, you’ll work with the Manager, Volunteer Resources, to develop, execute, coordinate and evaluate standardized work methods, following established policies and procedures related to best practices of volunteer management. Working with staff, you will ensure volunteers support a patient-and family-centred model as you develop volunteer activities, ensuring client needs and concerns are seamlessly addressed in a timely and professional manner. As the Volunteer Coordinator, you will be responsible for orientation, education, recognition, evaluation, and administration of site-based volunteer programs. You will participate in various site and department meetings to develop working relationships with staff liaisons and ensure efficient Volunteer operations, as well as meeting with community groups that support the work of Volunteer Resources. You will maintain an up-to-date database, ensuring volunteers are compliant with AHS guideline standards in health screening, criminal record checks, orientation, ongoing education and incident reporting.
Description:
In this role, you will provide direction to healthcare professionals on effectively matching volunteer motivations with program needs while working collaboratively across multiple healthcare pillars to develop meaningful volunteer programs. In collaboration with clinical educators, you will assist in the delivery of department-specific training opportunities for volunteers by adhering to best practices and implementing departmental processes and procedures. Working closely with the staff team, you will ensure established volunteer program outcomes are achieved and support a patient and family-centred model of care as you design and evolve volunteer initiatives. You will ensure client needs, concerns, and issues are addressed in a timely, professional, and seamless manner. You will remain informed of emerging trends and innovative methodologies in volunteer and human resources management and will conduct ongoing evaluations of volunteer programs to support continuous improvement. Through an appreciative and supportive approach, you will provide both formal and informal recognition to volunteers in acknowledgment of their individual contributions. By participating in site and department meetings and committees, you will support the efficient and effective operation of Volunteer Resources services. This includes attending facility and community meetings to build strong working relationships with staff liaisons who support and supervise volunteers, as well as delivering presentations to increase departmental awareness and to inform, educate, and recruit.
Classification: Coordinator Union: Exempt Unit and Program: Volunteer Resources Primary Location: Wetaskiwin Hospital & Care Ctr Location Details: As Per Location Employee Class: Regular Part Time FTE: 0.50 Posting End Date: 14-OCT-2026 Date Available: 28-OCT-2026 Hours per Shift: 6.5 Length of Shift in weeks: 2 Shifts per cycle: 6 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $25.63 Maximum Salary: $42.71 Vehicle Requirement: Driver's License, Vehicle Required
Required Qualifications:
A minimum post-secondary diploma in Volunteer Resources/Human Resources Management, Business Administration or Management in Human and Social Services. An equivalent combination of experience, volunteer management, education and training may be considered. A demonstrated clear pattern of professional and personal development. Personal volunteer experience is essential. Work-related travel is required.
Additional Required Qualifications:
As required.
Preferred Qualifications:
Supervisory experience is preferred. Previous experience of 3-5 years in a similar leadership role within a volunteer service environment in an organization of significant size, complexity and diversity is preferred.
More about this job
Responsibilities
Coordinate and evaluate site-based volunteer programs, including volunteer orientation, training, recognition, compliance, and administration. Collaborate with healthcare staff and community groups to develop patient- and family-centred volunteer initiatives, address client concerns, and improve program outcomes.
Requirements
A post-secondary diploma in Volunteer Resources or a related field is required, though equivalent combinations of experience, education, and training may be considered; personal volunteer experience and a demonstrated pattern of professional and personal development are essential. Work-related travel is required, and supervisory experience plus 3–5 years in a similar volunteer-service leadership role are preferred.
Skills
- Volunteer Program Management
- Volunteer Recruitment
- Volunteer Orientation
- Volunteer Training
- Volunteer Recognition
- Program Evaluation
- Staff Collaboration
- Community Engagement
- Healthcare Operations
- Patient- and Family-Centred Care
- Database Management
- Health Screening Compliance
- Criminal Record Check Compliance
- Incident Reporting
- Presentation Skills
- Continuous Improvement
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Human Resources
- Management & Leadership
- Social Services
- Administrative
Keywords
- Volunteer Resources
- Volunteer Management
- Human Resources Management
- Business Administration
- Human and Social Services
- Volunteer Recruitment
- Volunteer Orientation
- Volunteer Education
- Volunteer Recognition
- Volunteer Evaluation
- Patient- and Family-Centred Care
- Healthcare
- Staff Liaison
- Community Engagement
- Health Screening
- Criminal Record Checks
- Incident Reporting
- Department-Specific Training
- Program Outcomes
- Continuous Improvement
- Best Practices
- Policies and Procedures
- Presentations
- Supervision
