Original job description
Your Opportunity:
The ENT Clinic and the Calgary Voice Program is located on the second floor of the Richmond Road Diagnostic Treatment Center. Reporting to the Care Manager of ENT, CVP and Community Audiology, the Health Care Aide will support specialty physicians, LPNs, admin, surgical processors, and SLPs in the operational and patient needs of several high-volume clinics each week. The successful candidate will assist with patient flow, turning over of rooms, and providing support services to other members of the healthcare team.
Description:
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering support services to patients (clients, residents) who require short term assistance or ongoing support, in accordance with the patient care plan and facility policies and procedures. In this role, you will work closely with patients, families, and caregivers across the continuum of care in home, community, and health care facilities. You will assist nurses with the provision of routine care to meet patients' hygiene, nutrition, mobility, recreation, and safety needs; assist with organized activities or programs; and observe and report on patients' mood, health, and wellbeing. Working under the supervision of a regulated health professional, you will assist in maintaining a safe environment for patients, staff, and visitors, while supporting effective communication with patients and health care professionals. PLEASE NOTE: Until a new hire provides proof of HCA certification, they will be paid at the uncertified pay grade in accordance with the AUPE AUX Collective Agreement.
Classification: Health Care Aide Union: AUPE AUX Unit and Program: ENT Clinic, Calgary Voice Program Primary Location: Richmond Road Diag Treat Centr Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 19-NOV-2026 Employee Class: Regular Full Time Date Available: 04-JAN-2027 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $26.43 Maximum Salary: $29.58 Vehicle Requirement: Not Applicable
Required Qualifications:
Active or eligible for registration or practice permit with the College of LPNs and HCAs of Alberta (CLHA) as a Health Care Aide, along with proof of education or completion of Health Care Aide Certificate within 18 months of hire.
Additional Required Qualifications:
Proficient and strong command of the English language (writing, reading, and understanding). Minimum 5 years' experience working in an Ambulatory Care Clinic setting. Minimum 2 years pediatric experience/ exposure. Experience supporting multidisciplinary teams and clinics. Strong understanding of Family Centered Care.
Preferred Qualifications:
Experience supporting new and existing workflows and quality improvement initiatives.
More about this job
Responsibilities
Support the operation of high-volume ENT and Calgary Voice Program clinics by assisting with patient flow, preparing rooms between appointments, and providing support to physicians and other healthcare team members. Provide personal and routine care under the supervision of a regulated health professional, observe and report on patient wellbeing, and help maintain a safe environment.
Requirements
Applicants must be active or eligible for registration or a practice permit as a Health Care Aide with the College of LPNs and HCAs of Alberta, and provide proof of education or complete a Health Care Aide Certificate within 18 months of hire. Required experience includes at least five years in an ambulatory care clinic, at least two years of pediatric experience or exposure, multidisciplinary clinic support, strong English proficiency, and an understanding of family-centered care.
Skills
- Patient Flow Support
- Room Turnover
- Activities Of Daily Living Assistance
- Personal Care
- Patient Hygiene Support
- Nutrition Support
- Mobility Assistance
- Patient Safety
- Patient Observation
- Health Status Reporting
- Multidisciplinary Team Collaboration
- Family-Centered Care
- Patient Communication
- Clinic Workflow Support
- Quality Improvement
Visa sponsorship
Not detected in the job text
Keywords
- Health Care Aide
- Health Care Aide Certificate
- College Of LPNs And HCAs Of Alberta
- Ambulatory Care Clinic
- Pediatric Experience
- ENT Clinic
- Calgary Voice Program
- Community Audiology
- Patient Care Plan
- Activities Of Daily Living
- Patient Flow
- Room Turnover
- Personal Care
- Hygiene
- Nutrition
- Mobility
- Patient Safety
- Patient Observation
- Multidisciplinary Team
- Family-Centered Care
- Quality Improvement
- Clinic Workflows
- Regulated Health Professional
- Patient And Family Communication
