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Added 10 mins ago
Analyst, Regulatory Compliance
Foresters Financial
Toronto, ON
Full-time
The Analyst, Regulatory Compliance supports the overall success of the Foresters Compliance function by contributing to all areas of the Regulatory Compliance Management (RCM) Program and…
Added 25 mins ago
Instructor Therapist
Sparkling Seeds Children & Youth Therapy and Development Centre
Markham, ON
Part-time
…understand the value of teamwork. Experience working in an office setting and collaborating with team members in the consistent implementation of a kid’s behavioural programs and procedures…
Added 25 mins ago
Bilingual Credit & Collections Analyst
Hays
Oakville, ON
$70,000 to $80,000 CAD / year
Full-time
As a Bilingual Credit & Collections Analyst (English/French), you will manage a portfolio of customer accounts while supporting the organization's cash flow and credit risk management…
Added 55 mins ago
Sr. Sales Operations Analyst
Columbia Sportswear Company
London, ON
Full-time
The Sales Operations team is looking for a Sr. Sales Operations Analyst for our Canada Headquarters located in London, Ontario.
Added 55 mins ago
Technical Program Management Analyst, Launch Program 2027 - Toronto, Canada
Mastercard
Toronto, ON
Full-time
Technical Program Management Analyst, Launch Program 2027 - Toronto, CanadaWhy join Mastercard’s Launch Program?
Added 1 hour ago
Buyer
I M P Group International Inc.
Amherst, NS
Generate Purchase Orders based on the Most Economically Advantageous Tender (MEAT) and send it out to the supplier upon internal management approval and follow up on order confirmations.
Added 2 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
Supervise the machine while it executes the program and make any necessary adjustments to produce the desired result.
Added 2 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
Supervise the machine while it executes the program and make any necessary adjustments to produce the desired result.
Added 4 hours ago
Analyst Solutions (Appian Developer)
Independent Electricity System Operator
Canada
…applications used by market participants and IESO staff. The Analyst Solutions position will perform several key roles such as application support & development, project management, and…
Added 5 hours ago
Investment Banking Analyst/Associate (Future Opportunities)
Raymond James
Toronto, ON
Full-time
…services to Canadians seeking customized solutions to their wealth management…
Added 6 hours ago
IT Customer Support II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Temporary
Successful completion of Computer Science program from a recognized institution or related job experience is required. Three to five years’ experience in the implementation, operation,…
Added 6 hours ago
Advisor
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Full-time
Degree or diploma in a related area – Business, Finance, Group Benefits, or Trust Management. Minimum 3 years’ experience in a similar role in a complex environment. Previous Financial…
Added 7 hours ago
Intake Coordinator / Portfolio Analyst
Apex Systems
Toronto, ON
$45 to $50 USD / hour
Contract
This is a hands-on coordination and intake-management role rather than a traditional Project Manager or Program Manager position.
Added 8 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
Supervise the machine while it executes the program and make any necessary adjustments to produce the desired result.
Added 8 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
Supervise the machine while it executes the program and make any necessary adjustments to produce the desired result.
Added 9 hours ago
Senior Accountant
Emterra Group
Surrey, BC
Full-time
Employee Assistance Program, paid for by the Company!
Added 10 hours ago
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 10 hours ago
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 10 hours ago
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 10 hours ago
Senior Policy Analyst
Build Nova Scotia
Halifax, NS
Full-time
Brief and provide advice to senior management and the Office of the CEO/President, regarding policy issues of significance to the Corporation.
Added 10 hours ago
Senior Accountant
Emterra Group
Surrey, BC
Full-time
Employee Assistance Program, paid for by the Company!
Added 10 hours ago
Senior IT Project Manager (AML)
CGI
Toronto, ON
Full-time
Ensure project compliance to PMO standards and provide project linkage to the Strategy & Performance Management team to meet project/program KPIs and strategic objectives.
Added 11 hours ago
Sourcing Buyer
Maple Leaf Foods Inc
Mississauga, ON
$71,000 to $103,000 CAD / year
Full-time
This is a great opportunity to step into a Sr Analyst /Specialist-level role, where you’ll have the opportunity to make an impact, contribute to key initiatives, and further grow your…
Added 12 hours ago
Health & Safety Analyst
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
Full-time
Minimum three (3) years of experience in an Administrator/Analyst role in mining, government, or construction, with a primary focus on analysing, preparing, database and document…
Added 12 hours ago
Replenishment Analyst
The Home Depot Canada
Toronto, ON
Other
…bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and…

Alberta Health Services

IT Customer Support II

AB, Canada
Greater Edmonton Metropolitan Area, Canada

Job type: Temporary
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Your Opportunity:

The Customer Support II (CSII) Deskside Analyst position provides technical support for computing devices, printer devices, peripherals, deskside applications, mobility devices and other technology and applications to a variety of users across Alberta Health Services. The CSII is predominately an onsite hands-on technical support role. The CSII may resolve issues and requests remotely where applicable. Successful candidate's work site may change as needed. The Customer Support II can often represent an escalation point from the Customer Support I and is responsible for more advanced support of technical issues. This position also investigates more complex technical problems for which existing precedent is not currently available. Where the problem cannot be resolved by this position, the incumbent will escalate the issue to more senior staff or a specialized technical team for resolution. The position may participate in activities related to implementing the solution, as assigned by managers or senior staff.

Description:

As an IT Customer Support II, you will provide advanced technical support to a variety of users across AHS for information technology issues in accordance with AHS standards and practices.

Transition Company: Health Shared Services Classification: IT Customer Support II Union: AUPE GSS Unit and Program: Technology Client Support Services Primary Location: Cross Cancer Institute Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 06-OCT-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 26-OCT-2026 Temporary End Date: 28-MAY-2027 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days, On call Days Off: Saturday/Sunday Minimum Salary: $34.01 Maximum Salary: $41.53 Vehicle Requirement: Driver's License, Vehicle Provided

Required Qualifications:

Completion of certificate in Computer Support or equivalent.

Additional Required Qualifications:

Successful completion of Computer Science program from a recognized institution or related job experience is required. Three to five years’ experience in the implementation, operation, repair and maintenance of desktop equipment, applications and peripherals, preferably in the health care field. A sound knowledge of PC Software, including Microsoft Suite of products, Windows 10/11, A+ Certification. Effective time management and multi-tasking abilities. A strong customer service focus and effective communication skills are essential as well as superior problem-solving and conflict resolution skills. Class 5 driver's license or non GDL. Establish priorities, schedule work and assign resources effectively. Analyze concerns or problems arising that fall outside of standard procedures. Work independently under limited supervision. Promote quality improvement strategies and methodologies to staff. Promote a cooperative work environment and spirit. Function effectively in English, both verbally and in writing. Remain current in IT field.

Preferred Qualifications:

As Required.

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More about this job

Responsibilities

Provide advanced, primarily on-site technical support for computers, printers, peripherals, applications, and mobile devices used across Alberta Health Services. Investigate complex issues, escalate unresolved problems to senior or specialized teams, and assist with implementing solutions as assigned.

Requirements

Requires a computer support certificate or equivalent, completion of a recognized computer science program or related experience, and three to five years of experience supporting desktop equipment, applications, and peripherals. Candidates must have strong Windows and Microsoft product knowledge, customer service and problem-solving skills, a Class 5 or non-GDL driver's license, and the ability to work independently and communicate effectively in English.

Skills

Desktop Support
Computer Hardware Repair
Printer and Peripheral Support
Windows 10/11
Microsoft Office Suite
Troubleshooting
Problem-Solving
Conflict Resolution
Customer Service
Technical Communication
Time Management
Multitasking
Work Prioritization
Resource Scheduling
Quality Improvement
Independent Work

Visa sponsorship

Not detected in the job text

Keywords

Computer Support
Computer Science
Desktop Equipment
Desktop Applications
Computer Repair
Computer Maintenance
Printers
Peripherals
Mobile Devices
Windows 10
Windows 11
Microsoft Office Suite
A+ Certification
Information Technology
Deskside Support
Technical Support
Incident Escalation
Troubleshooting
Customer Service
Problem-Solving
Conflict Resolution
Time Management
Resource Scheduling
Quality Improvement
Healthcare IT
Class 5 Driver's License

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