Jobs in Canada

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Added 15 mins ago
RPA Business Systems Analyst
Apptoza Inc.
Toronto, ON
Contract
Job Title: RPA Business Systems Analyst (BSA)
Added 15 mins ago
Funding & Corporate Tax Analyst | Analyste en financement et fiscalité
R&D Partners
Montreal, QC
Full-time
R&D Partners is an award-winning science and tax consultancy that uses AI and advanced proprietary software tools to help companies efficiently receive more government funding, faster for…
Added 17 mins ago
Business Analyst Student - (12 months) - Winter Term 2027
Canadian Tire Corporation
Mississauga, ON
Full-time
Added 17 mins ago
Data & Business Intelligence Analyst
Colonnade Management Inc.
Ottawa, ON
$70,000 to $80,000 CAD / year
Full-time
…an opportunity for a full-time, Data & Business Intelligence Analyst at our Ottawa…
Added 17 mins ago
Business Reliability Analyst
SearchLabs
Markham, ON
Full-time
Our client has an exciting hybrid (GTA) Technical Support Analyst role with a salary band of $85,000 - $105,000.
Added 32 mins ago
Intelligence Analyst, Investigations
CIRO / OCRI
Toronto, ON · Montreal, QC · AB · Vancouver, BC · Calgary, AB
Full-time
The Intelligence Analyst is responsible for conducting open-source intelligence (OSINT) investigations to support CIRO’s Enforcement activities. The role goes beyond data collection to…
Added 32 mins ago
Business Analyst - Fintech (Contractor)
Adaptive Financial Consulting
Montreal, QC
We are now looking for a Business Analyst for an exciting project in the Financial Crime Surveillance domain, as part of the Digital Onboarding process of a client.
Added 32 mins ago
Technical Support Analyst
Bayshore
Markham, ON
The Technical Support Analyst is responsible for providing technical and operational leadership and is part of the ICS Support Analysts team. This role acts as the single point of contact…
Added 47 mins ago
Renewable Energy Analyst (Remote Working)
Renewable Careers
Canada
Full-time
Carbon Accounting & Reporting: Assist in compiling and verifying Scope 1, 2, and 3 greenhouse gas (GHG) emissions inventories using enterprise sustainability software.
Added 47 mins ago
Customer Success Coordinator / Coordonnateur ou coordonnatrice, succès client
Fundica
Montreal, QC
Full-time
You will work alongside the President, business development, marketing, product, software development, and funding analyst team. You will support our growth in both the US and Canada by…
Added 47 mins ago
RPA Business Systems Analyst
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
Full-time
We are seeking an experienced RPA Business Systems Analyst (BSA) with strong expertise in Business Intelligence, Automation, and Data Analytics. The ideal candidate will be responsible for…
Added 47 mins ago
Business Analyst – Salesforce Financial Services Cloud, CRM & Salesforce Platform
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Mississauga, ON
Full-time
Added 47 mins ago
Financial Analyst, AR and Revenue (Contract)
Resource Productivity and Recovery Authority
Toronto, ON
Contract
We are looking for a talented and committed individual to join us as Financial Analyst (AR and Revenue) to support the government’s efforts to protect the environment and advance a new…
Added 47 mins ago
Data Analyst
Computershare Canada
Montreal, QC
Full-time
…infrastructure/support services for existing Computershare proprietary software together with a full range of development services for new…
Added 47 mins ago
RPA Business Systems Analyst – Power BI/Automation
Apptoza Inc.
ON · Ontario, Canada
Contract
Role: RPA Business Systems Analyst – Power BI/Automation
Added 47 mins ago
Senior Conversation Bot Engineer - Dialogflow CX
Quantiphi
Toronto, ON
Full-time
Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms
Added 47 mins ago
Conversation Architect - Dialogflow CX
Quantiphi
Toronto, ON
Full-time
Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms
Added 47 mins ago
Turnaround & Restructuring Insolvency Administrator - Analyst
AlixPartners
Toronto, ON
Full-time
Experience with insolvency administration software (e.g., Ascend)
Added 47 mins ago
Bilingual Junior QA
Insight Global
Blainville, QC
$39 to $47 CAD / hour
Contract
We are seeking a Junior QA Analyst to support a large-scale digital transformation initiative within the waste management industry. This role will focus primarily on manual testing of…
Added 1 hour ago
IT Functional Analyst - ERP
Carrières/Careers – Creaform
Levis, QC
Full-time
Reporting to the Global Business Systems team, the ERP Functional Analyst serves as a key liaison between business teams and Information Technology. In this role, you will support,…
Added 1 hour ago
Product Owner - Identity Governance Administration Platform
Intact FC
Toronto, ON · Ottawa, ON · Montreal, QC
Full-time
Experience working as a product owner, product manager, business analyst, or in a similar role within a software development environment.
Added 1 hour ago
Senior Vulnerability Management Analyst
BRP
Montreal, QC
…business priorities and regulatory requirements. The Senior Analyst partners with infrastructure, cloud, application, and security teams to drive remediation efforts, improve security…
Added 1 hour ago
Turnaround & Restructuring Insolvency Administrator - Analyst
AlixPartners
Toronto, ON
Experience with insolvency administration software (e.g., Ascend)
Added 1 hour ago
Business System Analyst - Guidewire ClaimCenter(GWCC)
Tata Consultancy Services
Toronto, ON
$100,000 to $120,000 CAD / year
Full-time
Added 1 hour ago
Guidewire Analyst
Avanciers Inc.
Canada
Contract
Avanciers Incorporated is hiring a Guidewire Analyst(French Bilingual) for one of our clients.

Alberta Health Services

IT Customer Support II

AB, Canada
Greater Edmonton Metropolitan Area, Canada

Job type: Temporary
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Your Opportunity:

The Customer Support II (CSII) Deskside Analyst position provides technical support for computing devices, printer devices, peripherals, deskside applications, mobility devices and other technology and applications to a variety of users across Alberta Health Services. The CSII is predominately an onsite hands-on technical support role. The CSII may resolve issues and requests remotely where applicable. Successful candidate's work site may change as needed. The Customer Support II can often represent an escalation point from the Customer Support I and is responsible for more advanced support of technical issues. This position also investigates more complex technical problems for which existing precedent is not currently available. Where the problem cannot be resolved by this position, the incumbent will escalate the issue to more senior staff or a specialized technical team for resolution. The position may participate in activities related to implementing the solution, as assigned by managers or senior staff.

Description:

As an IT Customer Support II, you will provide advanced technical support to a variety of users across AHS for information technology issues in accordance with AHS standards and practices.

Transition Company: Health Shared Services Classification: IT Customer Support II Union: AUPE GSS Unit and Program: Technology Client Support Services Primary Location: Cross Cancer Institute Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 06-OCT-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 26-OCT-2026 Temporary End Date: 28-MAY-2027 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days, On call Days Off: Saturday/Sunday Minimum Salary: $34.01 Maximum Salary: $41.53 Vehicle Requirement: Driver's License, Vehicle Provided

Required Qualifications:

Completion of certificate in Computer Support or equivalent.

Additional Required Qualifications:

Successful completion of Computer Science program from a recognized institution or related job experience is required. Three to five years’ experience in the implementation, operation, repair and maintenance of desktop equipment, applications and peripherals, preferably in the health care field. A sound knowledge of PC Software, including Microsoft Suite of products, Windows 10/11, A+ Certification. Effective time management and multi-tasking abilities. A strong customer service focus and effective communication skills are essential as well as superior problem-solving and conflict resolution skills. Class 5 driver's license or non GDL. Establish priorities, schedule work and assign resources effectively. Analyze concerns or problems arising that fall outside of standard procedures. Work independently under limited supervision. Promote quality improvement strategies and methodologies to staff. Promote a cooperative work environment and spirit. Function effectively in English, both verbally and in writing. Remain current in IT field.

Preferred Qualifications:

As Required.

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More about this job

Responsibilities

Provide advanced, primarily on-site technical support for computers, printers, peripherals, applications, and mobile devices used across Alberta Health Services. Investigate complex issues, escalate unresolved problems to senior or specialized teams, and assist with implementing solutions as assigned.

Requirements

Requires a computer support certificate or equivalent, completion of a recognized computer science program or related experience, and three to five years of experience supporting desktop equipment, applications, and peripherals. Candidates must have strong Windows and Microsoft product knowledge, customer service and problem-solving skills, a Class 5 or non-GDL driver's license, and the ability to work independently and communicate effectively in English.

Skills

Desktop Support
Computer Hardware Repair
Printer and Peripheral Support
Windows 10/11
Microsoft Office Suite
Troubleshooting
Problem-Solving
Conflict Resolution
Customer Service
Technical Communication
Time Management
Multitasking
Work Prioritization
Resource Scheduling
Quality Improvement
Independent Work

Visa sponsorship

Not detected in the job text

Keywords

Computer Support
Computer Science
Desktop Equipment
Desktop Applications
Computer Repair
Computer Maintenance
Printers
Peripherals
Mobile Devices
Windows 10
Windows 11
Microsoft Office Suite
A+ Certification
Information Technology
Deskside Support
Technical Support
Incident Escalation
Troubleshooting
Customer Service
Problem-Solving
Conflict Resolution
Time Management
Resource Scheduling
Quality Improvement
Healthcare IT
Class 5 Driver's License

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