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Added 19 mins ago
Business Systems Analyst V # 26-24723
US Tech Solutions
Toronto, ON
$80 to $85 CAD / hour
Contract
We are seeking an experienced Business Systems Analyst with strong technology delivery experience and expertise in QRM, Treasury, Asset-Liability Management (ALM), Interest Rate Risk (IRR),…
Added 19 mins ago
Meditech Support Analyst
Royal Victoria Regional Health Centre
Barrie, ON
Full-time
As the Meditech Support Analyst, you will report to the Regional Manager of Clinical Informatics. You are an integral part of the Regional Digital Health (RDH) team. This challenging…
Added 20 mins ago
Analyst II HPLC/GC-MS - Eurofins Cosmetics & Personal Care, Inc.
Eurofins
Toronto, ON
Up to $21.63 CAD / hour
Full-time
Under the direction of Research & Development manager, Analyst II (HPLC and GC-MS) will be responsible for supporting the department through coordinating research activities directed toward…
Added 34 mins ago
Analyst II HPLC/GC-MS - Eurofins Cosmetics & Personal Care, Inc.
Eurofins
Toronto, ON
$21.63 CAD / hour
Full-time
Under the direction of Research & Development manager, Analyst II (HPLC and GC-MS) will be responsible for supporting the department through coordinating research activities directed toward…
Added 35 mins ago
Privacy Analyst (Temporary: October 2026 - October 2028)
Mohawk College
Hamilton, ON
Support responses to Freedom of Information (FOI) requests as needed, in coordination with Records/FOI staff.
Added 35 mins ago
Privacy Analyst
Mohawk College
Hamilton, ON
Support responses to Freedom of Information (FOI) requests as needed, in coordination with Records/FOI staff.
Added 1 hour ago
Property Valuation Analyst
Municipal Property Assessment Corporation
Sarnia, ON
Full-time
Become a Property Valuation Analyst with MPAC
Added 1 hour ago
Programmer Analyst (IT Application)
Saskatchewan Liquor and Gaming Authority
Regina, SK
Full-time
Permanent Full-Time Programmer Analyst (IT Application)
Added 1 hour ago
Analyst II HPLC/GC-MS - Eurofins Cosmetics & Personal Care, Inc.
Eurofins
Toronto, ON
Full-time
Under the direction of Research & Development manager, Analyst II (HPLC and GC-MS) will be responsible for supporting the department through coordinating research activities directed toward…
Added 1 hour ago
Business Analyst
Vancouver Coastal Health
Vancouver, BC
$38.9 to $55.92 CAD / hour
Full-time
Come work as a Business Analyst with Vancouver Coastal Health (VCH)!
Added 2 hours ago
Supply Chain Optimization Analyst (Contract)
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
Contract
The Supply Chain Optimization Analyst supports cross-functional initiatives that improve the performance, scalability and resilience of Riverside’s end-to-end supply chain.
Added 3 hours ago
Technical Analyst, Cybersecurity
Michael Garron Hospital
Toronto, ON
Full-time
All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by…
Added 3 hours ago
Learning Management Systems (LMS) Analyst
Halton Regional Police Service
Oakville, ON
$97,000 to $108,443 CAD / year
Full-time
Position Title: Learning Management Systems (LMS) Analyst
Added 4 hours ago
Clinical Manager – 37.5 hours/week – Permanent
Peterborough Family Health Team
Peterborough, ON
Full-time
Ensures outcome measurements are in place for services in collaboration with IHPs and Senior Data Analyst.
Added 5 hours ago
Operations Analyst
CLEAResult
Toronto, ON
Full-time
To join our team as an Operations Analyst. Program and Operations support staff play a key role in ensuring the seamless execution of projects and programs, both internally and externally,…
Added 5 hours ago
Senior Business Analyst, PHIS
Provincial Health Services Authority
Vancouver, BC
Full-time
…Manager, Public Health Information Systems, the Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts and methods and leads the analysis…
Added 5 hours ago
Business Analyst, Optimization & Performance
Fairmont Hotels & Resorts
Banff, AB
Full-time
As the Business Analyst, you’ll work across the organization to identify opportunities, improve performance, and leverage technology, automation, and AI to help our teams work smarter and…
Added 5 hours ago
Operations Analyst
CLEAResult
Toronto, ON · Greater Toronto Area, Canada
Full-time
To join our team as an Operations Analyst. Program and Operations support staff play a key role in ensuring the seamless execution of projects and programs, both internally and externally,…
Added 5 hours ago
Analyst, Business Systems - Cardiology
Fraser Health
Surrey, BC
Full-time
…portfolio at Fraser Health is seeking a Full Time Business Systems Analyst to support clinical areas, including six Cardiology Programs across our…
Added 5 hours ago
Business Systems Analyst
Unified Procurement Services Team (UPST)
NB · Chiasson Office, NB
Volunteer
…President’s Office is currently seeking a Business Systems Analyst to provide functional support for PeopleSoft Financials and related enterprise integrations serving all UMass campuses and…
Added 10 hours ago
RESEARCH SECURITY ANALYST (BAND LEVEL 8)
Memorial University, Newfoundland and Labrador
St. John's, NL
Full-time
The University will consider applications from qualified permanent staff who may be interested in a secondment, subject to departmental approval
Added 11 hours ago
Operations Support Analyst, eHealth
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
Full-time
Reporting to the Operations Manager, eHealth, the Operation Support Analyst provides support to FNHA eHealth for maintaining the FNHA Supported EMR and Telehealth network to an expanding…
Added 13 hours ago
Senior Financial Analyst, Capital & IT, Finance Services
University of Calgary
Calgary, AB
Full-time
Finance Services under the AVP Planning & Performance is currently seeking a Full-time Regular Senior Financial Analyst, Capital & IT Reporting.
Added 14 hours ago
Electrical & Instrumentation Estimator
Fluor
Vancouver, BC
Full-time
…providing general supervision and/or administrative direction to a staff of estimating personnel on larger projects. At this position requires no supervision when developing Direct,…
Added 15 hours ago
Quality and Risk Analyst in Partner Rotation - 18-month contract
Deloitte
Toronto, ON
Full-time
Deloitte Canada is seeking a Quality and Risk Analyst in Partner Rotation for an 18-month contract. The Analyst will be responsible for ensuring the quality of data in the Audit Public…

Alberta Health Services

IT Customer Support II

AB, Canada
Greater Edmonton Metropolitan Area, Canada

Job type: Temporary
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Your Opportunity:

The Customer Support II (CSII) Deskside Analyst position provides technical support for computing devices, printer devices, peripherals, deskside applications, mobility devices and other technology and applications to a variety of users across Alberta Health Services. The CSII is predominately an onsite hands-on technical support role. The CSII may resolve issues and requests remotely where applicable. Successful candidate's work site may change as needed. The Customer Support II can often represent an escalation point from the Customer Support I and is responsible for more advanced support of technical issues. This position also investigates more complex technical problems for which existing precedent is not currently available. Where the problem cannot be resolved by this position, the incumbent will escalate the issue to more senior staff or a specialized technical team for resolution. The position may participate in activities related to implementing the solution, as assigned by managers or senior staff.

Description:

As an IT Customer Support II, you will provide advanced technical support to a variety of users across AHS for information technology issues in accordance with AHS standards and practices.

Transition Company: Health Shared Services Classification: IT Customer Support II Union: AUPE GSS Unit and Program: Technology Client Support Services Primary Location: Cross Cancer Institute Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 06-OCT-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 26-OCT-2026 Temporary End Date: 28-MAY-2027 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days, On call Days Off: Saturday/Sunday Minimum Salary: $34.01 Maximum Salary: $41.53 Vehicle Requirement: Driver's License, Vehicle Provided

Required Qualifications:

Completion of certificate in Computer Support or equivalent.

Additional Required Qualifications:

Successful completion of Computer Science program from a recognized institution or related job experience is required. Three to five years’ experience in the implementation, operation, repair and maintenance of desktop equipment, applications and peripherals, preferably in the health care field. A sound knowledge of PC Software, including Microsoft Suite of products, Windows 10/11, A+ Certification. Effective time management and multi-tasking abilities. A strong customer service focus and effective communication skills are essential as well as superior problem-solving and conflict resolution skills. Class 5 driver's license or non GDL. Establish priorities, schedule work and assign resources effectively. Analyze concerns or problems arising that fall outside of standard procedures. Work independently under limited supervision. Promote quality improvement strategies and methodologies to staff. Promote a cooperative work environment and spirit. Function effectively in English, both verbally and in writing. Remain current in IT field.

Preferred Qualifications:

As Required.

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More about this job

Responsibilities

Provide advanced, primarily on-site technical support for computers, printers, peripherals, applications, and mobile devices used across Alberta Health Services. Investigate complex issues, escalate unresolved problems to senior or specialized teams, and assist with implementing solutions as assigned.

Requirements

Requires a computer support certificate or equivalent, completion of a recognized computer science program or related experience, and three to five years of experience supporting desktop equipment, applications, and peripherals. Candidates must have strong Windows and Microsoft product knowledge, customer service and problem-solving skills, a Class 5 or non-GDL driver's license, and the ability to work independently and communicate effectively in English.

Skills

Desktop Support
Computer Hardware Repair
Printer and Peripheral Support
Windows 10/11
Microsoft Office Suite
Troubleshooting
Problem-Solving
Conflict Resolution
Customer Service
Technical Communication
Time Management
Multitasking
Work Prioritization
Resource Scheduling
Quality Improvement
Independent Work

Visa sponsorship

Not detected in the job text

Keywords

Computer Support
Computer Science
Desktop Equipment
Desktop Applications
Computer Repair
Computer Maintenance
Printers
Peripherals
Mobile Devices
Windows 10
Windows 11
Microsoft Office Suite
A+ Certification
Information Technology
Deskside Support
Technical Support
Incident Escalation
Troubleshooting
Customer Service
Problem-Solving
Conflict Resolution
Time Management
Resource Scheduling
Quality Improvement
Healthcare IT
Class 5 Driver's License

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