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Advisor, Business development and sales support
Desjardins
Montreal, QC · Quebec, QC
- Full-time
As a sales and business development support advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple…
Added 5 mins ago
D
Advisory Agent, Member and Client Experience
Desjardins
Chambly, QC · Caisse Desjardins du Bassin-de-Chambly
- Full-time
…attentive to their needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized…
Added 5 mins ago
C
Senior Consultant, Control Optimization & Analytics
CIBC
Toronto, ON
- Full-time
Provide strategic thought leadership to the Advanced Analytics team in ideation, planning, and executing analytics solutions to support all parts of the Business Controls function.…
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C
Program Advisory, Consulting & Execution, Vice President
Citi
Mississauga, ON
- Full-time
Drive analysis of complex data and business processes, developing initial hypotheses and turning ambiguous inputs into actionable, data-driven solutions.
Added 5 mins ago
O
Senior Agentic AI Developer
OSEDEA
Montreal, QC
- Full-time
We're looking for a Senior Agentic AI Developer who can turn these capabilities into reliable, production-ready solutions for our clients.
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Fullstack developer, agentic specialist
OSEDEA
Montreal, QC
- Full-time
We're looking for an Agentic AI Developer who enjoys building software, experimenting with emerging technologies, and turning ideas into working solutions.
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Sr. Consultant, Data Platform DevOps
CIBC
Toronto, ON
- Full-time
Our team is focused on building and evolving a modern, scalable data platform that supports critical business and technology priorities across CIBC. As a Senior Consultant, Data Platform…
Added 5 mins ago
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Program Advisory, Consulting & Execution, Senior Vice President
Citi
Mississauga, ON
- Full-time
Partner with business and Technology to oversee and guide technical delivery, aligning solutions to target operating models, business requirements, and operational priorities throughout the…
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C
Senior Consultant, Employee Technology Services
CIBC
Toronto, ON
- Full-time
Requirements & governance - Validate business and technical requirements, identify gaps, and ensure deliverables align with service management frameworks, quality standards, and governance…
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C
Specialist, Operations Management
CIBC
Toronto, ON
- Full-time
…other daily operational activities are settled prior to end of business in respective jurisdictions without any risk…
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C
Associate Financial Advisor
CIBC
Montreal, QC
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial…
Added 5 mins ago
C
Client Engagement Associate
CIBC
Toronto, ON
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
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C
Sr. Consultant, Back End Developer- Java
CIBC
Toronto, ON
- Full-time
…involving multiple back-end systems. As a Sr. Consultant, Back End Developer- Java, you will build, implement and maintain flexible and modular solutions that enhance the client experience…
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C
Consultant, IT Quality Assurance
CIBC
Toronto, ON
- Full-time
Testing expertise – Lead the investigation and translation of business requirements into test cases. Design and manage end-to-end testing activities for various projects across the…
Added 5 mins ago
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Business Coordinator for Vice Chair
CIBC
Toronto, ON
- Full-time
…demands, identifying priorities, and recommending practical solutions to scheduling and workflow challenges. You’ll prepare daily and weekly briefings with relevant background information,…
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Investment Operations Associate
CI Financial
CDA-Aligned-Head Office
- Full-time
Aligned Capital Partners Inc. (ACPI) is a fast-growing investment dealer with a dynamic team committed to expanding our business. Our corporate culture encourages teamwork, service…
Added 5 mins ago
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Customer Service Representative
Catalent Pharma Solutions
Windsor, ON · CAN-Windsor Ontario
- Full-time
…analytical and packaging services to offer full-service turnkey…
Added 5 mins ago
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Territory Sales Representative - Paving Products
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AB · Woodbridge, ON · ON
- Full-time
Apply our business model and process guidance when reviewing and approving variance programs and commercial actions.
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Manager, Digital Strategy & Insights
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Toronto, ON · BMOPLACE
- Full-time
Analyzes complex business problems and data to develop insights, recommendations and solutions.
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Mortgage Specialist
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Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
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Bilingual Client Service Professional, Personal Debt Solutions
BDO
Montreal, QC
- Full-time
A Business Diploma, Office Administration course or similar is highly regarded
Added 5 mins ago
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Cloud Administrator
P&H
Winnipeg, MB · Cambridge, ON
- Full-time
…Milling, P&H Foods, and New-Life Mills, delivering trusted solutions from crop inputs and grain handling to flour milling, livestock nutrition, and egg production. By connecting Canadian…
Added 5 mins ago
Intermediate Civil Structural Engineer (Contract)
Trans Mountain
Calgary, AB
…resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and…
Added 5 mins ago
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Client Service Professional, Personal Debt Solutions
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Halifax, NS
- Full-time
A Business Diploma, Office Administration course or similar is highly regarded
Added 5 mins ago
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Intermediate Associate, Finance & Operations
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Alberta Health Services

Operational Clinical Informatics Lead

AB, Canada
Greater Edmonton Metropolitan Area, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Your Opportunity:

The Clinical Operations Informatics Office (COIO) Operational Informatics team provides coordinated, consistent, and sustainable informatics support across Urban and Rural Acute Care, Continuing Care, Primary Care, Ambulatory Care, Allied Health, Specialty Areas, and Corrections. With a strong focus on collaboration, team connection, and operational support, the team ensures that clinical areas receive the informatics expertise needed to optimize the Clinical Information System (CIS). Reporting to the Program Manager for specialty areas, the Operational Clinical Informatics Lead (OCIL) for Alberta Kidney Care (AKC) serves as a key resource for Kidney Care partners, supporting clinical informatics needs and related business processes. The OCIL applies advanced clinical and informatics expertise to guide CIS development, deployment, adoption, sustainability, and optimization within inpatient, outpatient, and community kidney care settings. Working closely with clinical leadership and frontline staff, the OCIL supports end‑user adoption and promotes excellence in clinical practice and patient outcomes.

Description:

The OCIL provides hands-on clinical informatics leadership and operational support for Digital Health within AKC, including Connect Care adoption, implementation, and optimization. This role requires advanced clinical experience, EMR knowledge, and exceptional communication skills to effectively engage diverse stakeholders and promote safe, consistent, and sustainable use of Digital Health tools across clinical environments. The OCIL serves as a trusted advisor to clinical and operational leaders, supporting the effective use of digital health tools to improve patient care, staff experience, and system performance. Key responsibilities include: Supporting Continuing Care operations in managing complex CIS issues through troubleshooting, advanced analysis, ticketing and escalation processes, and collaboration with operational leaders. Ensuring compliance with Digital Health governance, standards, and processes while aligning with Continuing Care regulatory requirements. Leading and supporting clinical workflow optimization, business process transformation, benefits realization, and risk mitigation activities. Applying structured change management methodologies to support stakeholder engagement, manage expectations, and promote consistent adoption of Connect Care. Maintaining active communication with leadership to understand operational contexts and communicate system changes effectively. This role requires expert clinical informatics knowledge, strong leadership and influencing skills, and the ability to navigate politically sensitive issues with significant organizational impact. The OCIL works across provincial and zone communities of practice and collaborates with external partners including academic institutions, clinician groups, and professional associations.

Transition Company: Health Shared Services Classification: Senior Project Manager Union: Exempt Unit and Program: Clinical Operations Informatics Office Primary Location: Aberhart Centre Location Details: Eligible to work hybrid (on/off site) within Alberta Employee Class: Regular Full Time FTE: 1.00 Posting End Date: 12-NOV-2026 Date Available: 22-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $38.73 Maximum Salary: $66.42 Vehicle Requirement: Not Applicable

Required Qualifications:

Undergraduate degree and a minimum of 5 years of progressively responsible experience in health informatics. Minimum 10 years of direct clinical experience or equivalent deep understanding of healthcare delivery with recent experience in healthcare settings. Active membership in good standing with an appropriate professional organization (e.g., CRNA, HSAA). Extensive knowledge of Kidney Care clinical practice, workflows, and clinical informatics functions. Minimum 10 years of progressive experience leading organizational change in large, complex environments. Demonstrated strong leadership skills supported by recent and relevant references.

Additional Required Qualifications:

Proven project management skills, including leading meetings, prioritizing work, resolving conflicts, maintaining issue lists, and managing project plans. Strong communication, follow-up, and stakeholder engagement skills. Ability to negotiate solutions and resolve conflicts. Ability to lead IT and clinical operations staff through complex discussions and decision-making. Detail-oriented with strong analytical skills and the ability to uncover underlying needs that inform system design. Ability to work both independently and collaboratively, building positive relationships with vendor staff and external consultants. Strong time-management skills and ability to meet deadlines. Working knowledge of basic systems principles, healthcare operations, and clinical workflows. Experience mentoring and supporting end users. Demonstrated commitment to professional and personal development. Self-motivated with the ability to work with minimal supervision. Ability to travel within the province of Alberta.

Preferred Qualifications:

Certifications in management, leadership, or change management (e.g., PROSCI). Strong working knowledge of clinical services, information technology, and organizational systems. Certificate in Nephrology (CNeph(C)) is an asset. Demonstrated experience supporting Nephrology and/or Renal Connect Care implementation, optimization, and sustainability efforts is an asset.

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More about this job

Responsibilities

Lead and support clinical informatics operations for Alberta Kidney Care, including Connect Care adoption, implementation, optimization, and sustainability across care settings. Resolve complex clinical information system issues, optimize workflows and business processes, support change management and governance, and advise clinical and operational leaders.

Requirements

Requires an undergraduate degree, at least five years of progressively responsible health informatics experience, at least ten years of direct clinical experience or equivalent healthcare delivery expertise, and at least ten years leading organizational change. Candidates must have extensive Kidney Care informatics knowledge, active professional membership, strong project management and stakeholder skills, and the ability to travel within Alberta.

Skills

Clinical Informatics
Clinical Information Systems
Kidney Care
Connect Care Implementation
Clinical Workflow Optimization
Project Management
Organizational Change Management
Stakeholder Engagement
Troubleshooting
Business Process Transformation
Risk Mitigation
Benefits Realization
Conflict Resolution
Clinical Operations
End-User Training and Support
Communication

Visa sponsorship

Not detected in the job text

Keywords

Clinical Operations Informatics Office
Clinical Information System
Digital Health
Connect Care
Alberta Kidney Care
Kidney Care
Nephrology
Renal Care
Clinical Informatics
Electronic Medical Records
Continuing Care
Clinical Workflow Optimization
Business Process Transformation
Change Management
PROSCI
Project Management
Benefits Realization
Risk Mitigation
Digital Health Governance
Regulatory Requirements
Issue Escalation
Stakeholder Engagement
End-User Adoption
Clinical Operations
Systems Principles
CNeph(C)

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