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Patient Care Manager

  • AB, Canada
  • Greater Edmonton Metropolitan Area, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
Current registration and membership in good standing with a professional college. 3-5 years management experience in health care.
Posting language
English
Posted

Original job description

Your Opportunity:

Reporting to the Executive Director for Stollery Operative Services and Site Lead, the Manager for Operative Services is a leadership role that supports the mission and vision of Alberta Health Services. This exciting and unique position requires a dynamic, outgoing professional who excels in communication, leadership, stakeholder engagement, change management and quality improvement. You will be responsible for leading and supporting the following teams within the Stollery, Operating Room, Pre-Admission Clinic, Surgical Short Stay and Day Ward, PACU and OR Booking Office. The successful individual will have strong time management and critical thinking abilities and be able to work both independently and within a team environment. Please note this position supports programs at multiple sites.

Description:

The Manager for Operative Services at the Stollery is accountable for the overall operational leadership of the assigned programs. This includes participating in strategic and operational planning, fostering a culture of high quality, collaborative care and continuous improvement; identifying budget requirements (human, material and capital resources) to safely deliver patient services; managing expenditures and variance analysis; human resource planning, motivation and retention, and evaluating the performance of professionals and ancillary staff; creating and sustaining healthy work environments including Workplace Health and Safety issues; maintain collaborative working relationships and facilitating the implementation of changes to structure and processes to accomplish improved outcomes in patient satisfaction, access, quality of care and cost containment.

Classification: Manager Union: Exempt Unit and Program: Operating Room, Booking Room, Surgical Short Stay and Day Ward, Pre- Admission Clinic, Post Anesthetic Care Unit Primary Location: Stollery Children's Hospital Location Details: As Per Location Employee Class: Regular Full Time FTE: 1.00 Posting End Date: 17-NOV-2026 Date Available: 30-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days, On Call Days Off: Saturday/Sunday Minimum Salary: $45.23 Maximum Salary: $77.51 Vehicle Requirement: Not Applicable

Required Qualifications:

A bachelor’s degree in a health-related discipline. Current registration and membership in good standing with a professional college. 3-5 years management experience in health care. Equivalencies of education and experience will be considered.

Additional Required Qualifications:

The successful candidate for this position will have demonstrated leadership skills, including the ability and comfort with decision-making responsibilities including ability to rapidly process and comprehend detailed information, consider the implications and consequences of new facts and make decisions. Skilled in leading strategic initiatives and managing change to drive positive outcomes. Capable of influencing, negotiating, and resolving complex situations. Demonstrated effectiveness in communicating with diverse audiences and building partnerships with key stakeholders to achieve program goals. The successful candidate will be responsible for managing diverse human, financial and physical resources within the Operative Services portfolio. They will require excellent written, verbal and interpersonal skills including ability to be articulate, concise, compelling and diplomatic.

Preferred Qualifications:

An understanding of workflow in an operative and surgical environment is preferred. Connect Care knowledge and experience are preferred.
More about this job

Responsibilities

Lead the operational delivery of the Stollery's operative services programs, including the operating room, pre-admission clinic, surgical short stay and day ward, post-anesthetic care unit, and booking office. Oversee strategic and operational planning, budgets and resources, staff performance and retention, workplace safety, stakeholder relationships, and changes that improve patient satisfaction, access, care quality, and cost containment.

Requirements

Requires a bachelor's degree in a health-related discipline, current good-standing registration with a professional college, and 3–5 years of healthcare management experience; equivalent education and experience may be considered. Candidates must demonstrate leadership, sound decision-making, change management, communication, negotiation, and stakeholder partnership skills; operative or surgical workflow knowledge and Connect Care experience are preferred.

Skills

  • Leadership
  • Communication
  • Stakeholder Engagement
  • Change Management
  • Quality Improvement
  • Strategic Planning
  • Operational Planning
  • Decision-Making
  • Critical Thinking
  • Time Management
  • Budget Management
  • Human Resource Planning
  • Performance Management
  • Negotiation
  • Conflict Resolution
  • Partnership Building

Visa sponsorship

Not detected in the job text

Categories

  • Healthcare
  • Management & Leadership
  • Human Resources
  • Finance & Accounting

Keywords

  • Alberta Health Services
  • Stollery Children's Hospital
  • Operative Services
  • Operating Room
  • Pre-Admission Clinic
  • Surgical Short Stay
  • Day Ward
  • Post-Anesthetic Care Unit
  • OR Booking Office
  • Healthcare Management
  • Strategic Planning
  • Operational Planning
  • Quality Improvement
  • Change Management
  • Stakeholder Engagement
  • Budget Management
  • Human Resource Planning
  • Performance Evaluation
  • Workplace Health and Safety
  • Patient Satisfaction
  • Access to Care
  • Cost Containment
  • Connect Care

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