Jobs in Canada

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Added 20 mins ago
WC
Front End Checkout Team Associate
Wal-Mart Canada Corp
Summerside, PE
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 11 mins ago
TW
Marketing Manager
TCS World Travel
Canada
- Full-time
We are looking to hire a Marketing Manager to join our team! Reporting to the Director of Marketing, you'll lead the marketing strategy for the iconic Four Seasons Private Jet Experience,…
Added 11 mins ago
PH
Restaurant manager
Pizza Hut Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Added 11 mins ago
J
Personal Lines Account Manager - Insurance
JobsMedia.io
North Bay, ON
- Full-time
We’re looking for a Personal Lines Account Manager to join an a fast-growing team with a brokerage in North Bay, ON. This role will be responsible for managing a book of personal lines…
Added 11 mins ago
FR
Live-Out Building Superintendent
FirstService Residential Canada
Toronto, ON · Scarborough, ON
- Full-time
Strong customer service experience with residents is essential
Added 11 mins ago
FR
Strata Coordinator
FirstService Residential Canada
Vancouver, BC
- Full-time
Must have a Strata Manager License
Added 11 mins ago
ES
National Account Manager
Essex Solutions
ON · Simcoe, ON
- Full-time
We are seeking a highly motivated and results-oriented National Account Manager to manage key customer relationships and drive profitable growth within the energy and electrical markets.…
Added 40 mins ago
UO
Client Services Assistant
University of Victoria
Victoria, BC
- Full-time
Must have the ability to maintain a Security Officer level security clearance · Must have the ability to obtain a Vulnerable Sector Criminal Record Check
Added 40 mins ago
J
CLSU Manager (Commercial Support) - Insurance
JobsMedia.io
Toronto, ON
- Full-time
Active RIBO license required
Added 40 mins ago
J
Private Client Account Manager – Personal Lines Insurance
JobsMedia.io
Toronto, ON
- Full-time
…currently have an exciting opportunity for a Private Client Account Manager with a well-established brokerage in North York, ON. This role is perfect for someone who takes pride in…
Added 40 mins ago
J
Senior Commercial Lines Account Manager
JobsMedia.io
Toronto, ON
- Full-time
RIBO license required, working towards CIP or CAIB (Company will support)
Added 40 mins ago
J
Personal Lines Insurance Account Manager
JobsMedia.io
Toronto, ON
- Full-time
license required
Added 40 mins ago
TH
Restaurant manager
Tim Hortons Québec
Bracebridge, ON
- Full-time
Added 40 mins ago
J
Private Client Services (PCS) Account Manager | Hybrid
JobsMedia.io
Brampton, ON
- Full-time
Hello World Recruitment, founded by Jeremy Corbet, is recruiting an experienced Private Client Services Account Manager for an established Canadian insurance brokerage.
Added 40 mins ago
TH
Restaurant manager
Tim Hortons Québec
Mississauga, ON
- Full-time
Do you have experience working in this field?
Added 40 mins ago
J
Commercial Lines Account Manager
JobsMedia.io
Toronto, ON
- Full-time
Minimum 5 year of mid-market commercial insurance experience required · RIBO license required
Added 40 mins ago
J
Assistant manager - retail
JobsMedia.io
Laval, QC
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 40 mins ago
J
Personal Lines Account Manager
JobsMedia.io
Toronto, ON
- Internship
We are seeking a Personal Lines Account Manager who excels in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients with their…
Added 40 mins ago
J
Personal Lines Account Manager
JobsMedia.io
Scugog, ON
- Full-time
A leading independent insurance brokerage is seeking a highly personable and knowledgeable Personal Lines Account Manager to provide outstanding customer service. In this role, you will…
Added 40 mins ago
J
Personal Line Insurance - Customer Service Representative
JobsMedia.io
Markham, ON
- Full-time
✅ 3+ years brokerage experience (no direct writers)
Added 40 mins ago
J
Mid-Market Account Manager
JobsMedia.io
Montreal, QC
- Full-time
Experience: At least 2 years of commercial insurance experience.
Added 40 mins ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Must have good interpersonal and communication skills (oral)
Added 41 mins ago
W
(CAN) Directs Store Delivery Associate
Walmart
Prince George, BC
- Part-time
…timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play an important role in driving customer…
Added 41 mins ago
W
Overnight Lead Department Manager
Walmart
Langley (District), BC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 56 mins ago
KC
Restaurant manager
KFC Canada (Yum! Brands Subsidiary)
Winkler, MB
- Full-time

Alberta Health Services

Program Manager - Client Concerns

Calgary, AB, Canada

Full-time

Apply on careers.albertahealthservices.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 21, 2026
Education: Bachelor’s degree
Posting language: English

Original job description

Your Opportunity:

Assisted Living Alberta (ALA) is seeking a highly collaborative and influential leader to join the Program Excellence, Planning, Performance and Quality portfolio in a provincial role that directly impacts the experience, safety, and quality of life of Albertans receiving continuing care services. Reporting to the Director, Client Experience and Concerns, the Program Manager, Client Concerns provides strategic leadership and accountability for the portfolio across Alberta’s continuing care sector, including ALA-operated and contracted services. Working in close partnership with senior leaders, operators, and sector stakeholders, this role helps shape the provincial approach to identifying, assessing, and addressing client concerns while advancing a culture of quality, learning, and continuous improvement. The Program Manager leads a specialized provincial team and is responsible for setting strategic direction, governance, and priorities that support consistent, responsive, and person-centred processes across the sector. This position plays a key role in influencing system improvement by translating insights from client concerns into recommendations that strengthen policy, practice, education, and service delivery. Success in this role requires a skilled relationship builder who thrives in complex environments, can influence change across diverse stakeholder groups, and is passionate about enhancing client experience and outcomes. If you are a healthcare leader looking to make a meaningful impact at a provincial level, we encourage you to apply.

Description:

The Program Manager, Client Concerns provides leadership for provincial initiatives that aim to receive, assess and react to client concerns in Continuing Care settings and programs. The Program Manager ensures best practices and actions to understand and react to client concerns are encouraged and implemented across the Continuing Care sector. The position will identify organization priorities and set out action plans for implementation and evaluation. The Program Manager will work to scale and spread initiatives to process client concerns and encourage the identification of issues or concerns that impact client experience by connecting with clinical teams across the province. The position works with ALA-operated services, contracted providers and system partners to leverage ongoing initiatives to improve client experiences and identify new opportunities for improvement to reduce client-reported concerns. In addition, they will plan and implement formal communication networks to learn from assisted living operators and share lessons learned. In collaboration with the Program Manager, Client Experience and Quality of Life (QofL), the position will evaluate connections between trends in formal client concerns and actions that can work to address these concerns across the province, translating concerns into new practices

Transition Company:
Assisted Living Alberta
Classification:
Program Manager
Union:
Exempt
Unit and Program:
Quality, Accreditation, Experience
Primary Location:
South Tower
Location Details:
Eligible to work hybrid (on/off site) within Alberta
Negotiable Location:
Provincial
Employee Class:
Regular Full Time
FTE:
1.00
Posting End Date:
20-NOV-2026
Date Available:
30-NOV-2026
Hours per Shift:
7.75
Length of Shift in weeks:
2
Shifts per cycle:
10
Shift Pattern:
Days
Days Off:
Saturday/Sunday
Minimum Salary:
$45.23
Maximum Salary:
$77.51
Vehicle Requirement:
Driver's License, Vehicle Required

Required Qualifications:

A Bachelor’s degree in health administration, health sciences, nursing, allied health, education, business administration or a related health care discipline is required. Undergraduate education and professional preparation in a clinical health discipline is also a must for this position. An equivalent combination of clinical education and relevant experience may be considered. Minimum of three years of progressively responsible experience in a complex healthcare environment, including significant leadership experience in quality improvement, healthcare quality, system improvement or a related provincial or organizational function is required.

Additional Required Qualifications:

Demonstrated experience providing strategic leadership for complex quality and safety functions spanning multiple programs, service settings, organizations or providers, including oversight of significant and highly sensitive quality and safety matters. Extensive knowledge of quality improvement, system-based approaches to organizational learning, governance and approaches to identifying and addressing systemic concerns and opportunities for improvement. Demonstrated leadership, judgment and relationship-management capability, including the ability to lead senior professionals, influence independent service providers and system partners, and navigate complex, sensitive issues.

Preferred Qualifications:

Master’s degree in health administration, health sciences, nursing, allied health, education, business administration or related healthcare discipline. Certification or recognized professional development in healthcare quality, patient safety, accreditation or safety review methodologies.

Apply on careers.albertahealthservices.ca About employer

More about this job

Responsibilities

The Program Manager will lead provincial initiatives to receive and act on client concerns in continuing care, working with operators and system partners. The role sets priorities and action plans, shares lessons learned, and turns concern trends into improved practices.

Requirements

Candidates need a bachelor's degree in a health or business-related discipline, plus at least three years of progressively responsible healthcare experience including leadership in quality improvement. They also need strategic leadership of complex quality and safety functions, and strong relationship-management skills.

Skills

Quality improvement
Healthcare quality
Patient safety
Accreditation
Safety review methodologies
Organizational learning
Strategic planning
Policy development
Stakeholder engagement
Relationship management
Change management
Performance measurement
Program evaluation
Leading senior professionals
Complex issue management
Continuing care sector knowledge
Communication networks
Governance

Keywords

Program Manager
client concerns
continuing care
assisted living
healthcare quality
quality improvement
patient safety
accreditation
patient experience
health administration
system improvement
governance
stakeholder management
provincial leadership
Alberta Health Services
Assisted Living Alberta
hybrid
Alberta

Seniority

Manager

Languages

English

Fields of study

Health administration
Health sciences
Nursing
Allied health
Education

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Work requirements

Jobs in Canada