Jobs in Canada

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Added 31 mins ago
K
Senior Algorithm Developer –Supply Chain Production Scheduling
Kinaxis
Ottawa, ON
- Full-time
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides…
Added 31 mins ago
EM
HVAC Refrigeration Technician - 3rd Year Apprentice to Journeyman
Enviro-Tech Mechanical Services Ltd.
Calgary, AB
- Full-time
…extend our customers' investment. Our goal is to provide an environment that respects and honours a work-life…
Added 46 mins ago
LM
ADMINISTRATIVE SITE ASSISTANT - LONDON SITE
Laframboise Mechanical Electrical Ltd
London, ON
- Contract
At the Laframboise Group, we're not just building projects; we're building careers. Since 1964, we've been a leader in multi-discipline construction, providing exceptional service across…
Added 46 mins ago
LG
ADMINISTRATIVE SITE ASSISTANT - LONDON SITE
Laframboise Groupe
London, ON
- Contract
At the Laframboise Group, we're not just building projects; we're building careers. Since 1964, we've been a leader in multi-discipline construction, providing exceptional service across…
Added 46 mins ago
RM
Clinical Quality, Experience and Improvement Leader
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is currently seeking a Permanent Full-Time Clinical Quality, Experience & Improvement Leader.
Added 46 mins ago
HI
Client Care Coordinator
Home Instead
Vancouver, BC
- Full-time
Home Instead is a trusted leader in providing personalized, non-medical home care and support to older adults and their families. We are committed to enhancing the quality of life of…
Added 46 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…the world at what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 46 mins ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Post-Secondary education or skilled trade certification required · Must have the right to work in the United States (citizenship or green card)
Added 46 mins ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
…the world at what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 28 days ago
Infrastructure Technician
fgf brands
Toronto, ON
Must have an Ontario G License and reliable transportation via personal vehicle for travelling between locations
Added 1 hour ago
GR
Stock Associate - Karl Lagerfeld Paris (Seasonal Part-Time)
GIII Retail Group
Calgary, AB
- Part-time
- Temporary
You will succeed in this role if you are organized, collaborative, accountable, and comfortable working in a fast-paced environment. At Karl Lagerfeld Paris, your contributions matter - and…
Added 1 hour ago
GR
Stock Associate - Karl Lagerfeld Paris (Seasonal Part-Time)
GIII Retail Group
Toronto, ON
- Part-time
- Temporary
You will succeed in this role if you are organized, collaborative, accountable, and comfortable working in a fast-paced environment. At Karl Lagerfeld Paris, your contributions matter - and…
Added 1 hour ago
GR
Stock Associate - Karl Lagerfeld Paris (Seasonal Part-Time)
GIII Retail Group
Richmond, BC
- Part-time
- Temporary
You will succeed in this role if you are organized, collaborative, accountable, and comfortable working in a fast-paced environment. At Karl Lagerfeld Paris, your contributions matter - and…
Added 2 hours ago
S
Driver Apprentice / Laborer
Safety-Kleen
Saint-Augustin-de-Desmaures, QC
- $25 to $27 CAD / hour
- Full-time
Schedule: Monday through Friday (day shift)
Added 2 hours ago
AH
Environmental Services - Cleaner/Housekeeper
Alberta Health Services
AB · Edmonton, AB
- Temporary
…responsible for identifying and reporting potential hazards to your Working Leader and you may also provide training or orientation to Environmental or Laundry…
Added 2 hours ago
AH
Occupational Therapist I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…will provide assessment and intervention services to children working both independently and as part of an inter-professional team. Our team members work collaboratively to provide services…
Added 2 hours ago
PC
Gestionnaire principal(e), Produits et Marketing/Senior Manager, Product and Marketing
PIP Canada
Laval, QC
- Full-time
Le poste est basé à Laval, au Québec, avec un minimum de 4 jours par semaine au bureau et une certaine flexibilité selon les besoins de l’entreprise
Added 2 hours ago
LC
Software Development Manager
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
We are looking for a leader with a solid, demonstrable technical background, who can earn the respect of developers with their knowledge and experience. The right leader partners with…
Added 2 hours ago
P
Engineering Manager, Conversational AI
Pebl
Remote, Canada
- $154,000 to $205,000 CAD / year
- Full-time
- Remote
Our values guide how we operate, execute, and collaborate across borders
Added 3 hours ago
Intergovernmental Affairs Major Projects Coordinator
Musqueam Indian Band
Vancouver, BC
…and interests guide project work, and liaising and developing working relationships with outside agencies and proponents. The IGA Major Projects Coordinator also works as part of the…
Added 3 hours ago
RM
Labour Relations Assistant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
Must be available to work day and evening shifts, Monday to Sunday
Added 3 hours ago
B
Fire Alarm Technician
BGIS
Montreal, QC
- Full-time
Fire Alarm Technician experience working in commercial environment would be an asset.
Added 3 hours ago
PC
Cabinet installer helper
Potvin Construction
Clarence-Rockland, ON
- Full-time
Overview: Potvin Construction Company, a renowned leader in the construction industry for over four decades, invites you to join our esteemed team. With expertise spanning across Interior…
Added 4 hours ago
C-
Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
- Volunteer
Must possess excellent technical skills in AutoCAD · Must have good organizational, communication and presentation skills and a strong desire to serve the customer
Added 4 hours ago
H
Structural Section Manager
HDR
Toronto, ON · Richmond Hill, ON
- Full-time
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic…

Alberta Health Services

Program Manager - Client Concerns

Calgary, AB, Canada

Full-time

Apply on careers.albertahealthservices.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 21, 2026
Education: Bachelor’s degree
Posting language: English

Original job description

Your Opportunity:

Assisted Living Alberta (ALA) is seeking a highly collaborative and influential leader to join the Program Excellence, Planning, Performance and Quality portfolio in a provincial role that directly impacts the experience, safety, and quality of life of Albertans receiving continuing care services. Reporting to the Director, Client Experience and Concerns, the Program Manager, Client Concerns provides strategic leadership and accountability for the portfolio across Alberta’s continuing care sector, including ALA-operated and contracted services. Working in close partnership with senior leaders, operators, and sector stakeholders, this role helps shape the provincial approach to identifying, assessing, and addressing client concerns while advancing a culture of quality, learning, and continuous improvement. The Program Manager leads a specialized provincial team and is responsible for setting strategic direction, governance, and priorities that support consistent, responsive, and person-centred processes across the sector. This position plays a key role in influencing system improvement by translating insights from client concerns into recommendations that strengthen policy, practice, education, and service delivery. Success in this role requires a skilled relationship builder who thrives in complex environments, can influence change across diverse stakeholder groups, and is passionate about enhancing client experience and outcomes. If you are a healthcare leader looking to make a meaningful impact at a provincial level, we encourage you to apply.

Description:

The Program Manager, Client Concerns provides leadership for provincial initiatives that aim to receive, assess and react to client concerns in Continuing Care settings and programs. The Program Manager ensures best practices and actions to understand and react to client concerns are encouraged and implemented across the Continuing Care sector. The position will identify organization priorities and set out action plans for implementation and evaluation. The Program Manager will work to scale and spread initiatives to process client concerns and encourage the identification of issues or concerns that impact client experience by connecting with clinical teams across the province. The position works with ALA-operated services, contracted providers and system partners to leverage ongoing initiatives to improve client experiences and identify new opportunities for improvement to reduce client-reported concerns. In addition, they will plan and implement formal communication networks to learn from assisted living operators and share lessons learned. In collaboration with the Program Manager, Client Experience and Quality of Life (QofL), the position will evaluate connections between trends in formal client concerns and actions that can work to address these concerns across the province, translating concerns into new practices

Transition Company:
Assisted Living Alberta
Classification:
Program Manager
Union:
Exempt
Unit and Program:
Quality, Accreditation, Experience
Primary Location:
South Tower
Location Details:
Eligible to work hybrid (on/off site) within Alberta
Negotiable Location:
Provincial
Employee Class:
Regular Full Time
FTE:
1.00
Posting End Date:
20-NOV-2026
Date Available:
30-NOV-2026
Hours per Shift:
7.75
Length of Shift in weeks:
2
Shifts per cycle:
10
Shift Pattern:
Days
Days Off:
Saturday/Sunday
Minimum Salary:
$45.23
Maximum Salary:
$77.51
Vehicle Requirement:
Driver's License, Vehicle Required

Required Qualifications:

A Bachelor’s degree in health administration, health sciences, nursing, allied health, education, business administration or a related health care discipline is required. Undergraduate education and professional preparation in a clinical health discipline is also a must for this position. An equivalent combination of clinical education and relevant experience may be considered. Minimum of three years of progressively responsible experience in a complex healthcare environment, including significant leadership experience in quality improvement, healthcare quality, system improvement or a related provincial or organizational function is required.

Additional Required Qualifications:

Demonstrated experience providing strategic leadership for complex quality and safety functions spanning multiple programs, service settings, organizations or providers, including oversight of significant and highly sensitive quality and safety matters. Extensive knowledge of quality improvement, system-based approaches to organizational learning, governance and approaches to identifying and addressing systemic concerns and opportunities for improvement. Demonstrated leadership, judgment and relationship-management capability, including the ability to lead senior professionals, influence independent service providers and system partners, and navigate complex, sensitive issues.

Preferred Qualifications:

Master’s degree in health administration, health sciences, nursing, allied health, education, business administration or related healthcare discipline. Certification or recognized professional development in healthcare quality, patient safety, accreditation or safety review methodologies.

Apply on careers.albertahealthservices.ca About employer

More about this job

Responsibilities

The Program Manager will lead provincial initiatives to receive and act on client concerns in continuing care, working with operators and system partners. The role sets priorities and action plans, shares lessons learned, and turns concern trends into improved practices.

Requirements

Candidates need a bachelor's degree in a health or business-related discipline, plus at least three years of progressively responsible healthcare experience including leadership in quality improvement. They also need strategic leadership of complex quality and safety functions, and strong relationship-management skills.

Skills

Quality improvement
Healthcare quality
Patient safety
Accreditation
Safety review methodologies
Organizational learning
Strategic planning
Policy development
Stakeholder engagement
Relationship management
Change management
Performance measurement
Program evaluation
Leading senior professionals
Complex issue management
Continuing care sector knowledge
Communication networks
Governance

Keywords

Program Manager
client concerns
continuing care
assisted living
healthcare quality
quality improvement
patient safety
accreditation
patient experience
health administration
system improvement
governance
stakeholder management
provincial leadership
Alberta Health Services
Assisted Living Alberta
hybrid
Alberta

Seniority

Manager

Languages

English

Fields of study

Health administration
Health sciences
Nursing
Allied health
Education

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Work requirements

Jobs in Canada