Jobs in Canada

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Added 19 mins ago
LW
Team Leader Maintenance - Electrical
Lamb Weston APAC
Taber, AB
- Full-time
Must have leadership skills and be able to accomplish assigned functions and tasks through subordinates
Added 49 mins ago
AH
Nurse Practitioner
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…improve clinical outcomes. A strong emphasis is placed on quality improvement, standardization of care, and the development, implementation, and evaluation of best practice guidelines…
Added 49 mins ago
AH
Program Manager - Client Concerns
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Program Manager, Client Concerns provides leadership for provincial initiatives that aim to receive, assess and react to client concerns in Continuing Care settings and programs. The…
Added 1 hour ago
LC
Software Development Manager
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Lightspeed Financial Services is looking for a Software Development Manager in North America to grow and lead our technical team within the Financial Services organization.
Added 1 hour ago
BT
Manager, Financial Accounting
Bison Transport
Winnipeg, MB
- Full-time
The Manager, Financial Accounting leads the financial accounting function and is accountable for the timely, accurate, and complete preparation of monthly, quarterly, and annual financial…
Added 1 hour ago
Pricing Execution Analyst
Molson Coors
Toronto, ON
Work schedule Monday through Thursday in office, Friday work from home
Added 1 hour ago
U
Talent Acquisition Specialist
UFA
Calgary, AB
- Full-time
Reporting to the Manager, Talent Acquisition, the Talent Acquisition Specialist is a people-loving, puzzle-solving, opportunity-spotting professional who helps us identify, attract, and…
Added 3 hours ago
Pricing Execution Analyst
Molson Coors
Toronto, ON
Work schedule Monday through Thursday in office, Friday work from home
Added 4 hours ago
AH
Program Manager - Client Concerns
Alberta Health Services
Calgary, AB
- Full-time
The Program Manager, Client Concerns provides leadership for provincial initiatives that aim to receive, assess and react to client concerns in Continuing Care settings and programs. The…
Added 4 hours ago
Nurse Practitioner
Alberta Health Services
Edmonton, AB
…improve clinical outcomes. A strong emphasis is placed on quality improvement, standardization of care, and the development, implementation, and evaluation of best practice guidelines…
Added 8 hours ago
RC
Operations Manager-Halifax-open to applicants from other provinces
Randstad Canada
Halifax, NS
- Full-time
The Operations Manager supports the General Manager/Site Manager by overseeing warehousing, distribution, and packaging operations, ensuring efficiency, quality, and safety. This role…
Added 9 hours ago
E
Sample Reception Supervisor - Eurofins Environment Testing Canada, Inc.
Eurofins
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
- On-site
…supporting the seamless flow of samples throughout the testing process. The supervisor is accountable for maintaining compliance with quality, safety, and operational requirements while…
Added 9 hours ago
TC
Ship Maintenance Lead
Thales Canada Inc., Defence and Security
Halifax, NS
- Full-time
- Hybrid
…Short Work Period or Docking Work Period. As the Work Package Manager, you will be responsible for managing the integrated schedule and worksite during structured work periods, while…
Added 10 hours ago
Director, Human Resouces
Phelps Group (Toronto Parking Authority)
Toronto, ON
Leads and partners with Manager, Employee and Labour Relations, and business leaders on complex employee-relations matters, workplace investigations, litigation and employment-law risk.
Added 10 hours ago
FH
Registered Nurse, Perinatal - Langley Memorial Hospital
Fraser Health
Langley, BC
- $41.42 to $59.52 CAD / hour
Participates in the care and discharge planning process for patients on admission; ensures the care plan is established and implemented effectively; updates care plan and intervenes as…
Added 11 hours ago
VS
Dining Services Supervisor
Verve Senior Living
Richmond Hill, ON
- Full-time
Completion of a Regional Safe Food Handling Certificate and Provincial Safe Alcohol Service Certification is required · Must possess excellent human relations skills to handle diverse interactions with residents, families and guests
Added 11 hours ago
S
Registered Nurse
Shannex
NS
- Full-time
Opportunities to be part of sector innovation and continuous improvement initiatives
Added 11 hours ago
HR
Clerical support associate, medical imaging
Humber River Regional Hospital
Toronto, ON
- Full-time
Must have excellent communication skills, both verbal and written
Added 11 hours ago
FH
Registered nurse, surgical services - inpatient - royal columbian hospital
Fraser Health Authority
New Westminster, BC
- $41.42 to $59.52 CAD / hour
Participates in the care and discharge planning process for patients on admission by ensuring the care plan is established and implemented effectively, updating care plan and intervening as…
Added 11 hours ago
FH
Registered nurse, surgical services - inpatient
Fraser Health Authority
New Westminster, BC
- $41.42 to $59.52 CAD / hour
Participates in the care and discharge planning process for patients on admission by ensuring the care plan is established and implemented effectively, updating care plan and intervening as…
Added 11 hours ago
FH
Licensed practical nurse, full scope - peace arch hospital
Fraser Health Authority
White Rock, BC
- $32.84 to $44.96 CAD / hour
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 11 hours ago
FH
Licensed practical nurse, full scope - peace arch hospital
Fraser Health Authority
White Rock, BC
- $32.84 to $44.96 CAD / hour
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 11 hours ago
FH
Licensed practical nurse, full scope - peace arch hospital
Fraser Health Authority
White Rock, BC
- $32.84 to $44.96 CAD / hour
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 11 hours ago
FH
Licensed practical nurse, full scope - peace arch hospital
Fraser Health Authority
White Rock, BC
- $32.84 to $44.96 CAD / hour
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 11 hours ago
FH
Senior internal auditor
Fraser Health Authority
Surrey, BC
- $46.37 to $66.66 CAD / hour
Reporting to the Manager, Internal Audit and Advisory Services, the Senior Internal Auditor is responsible for planning and performing a variety of high profile complex and large-scale…

Alberta Health Services

Program Manager - Client Concerns

Calgary, AB, Canada
Greater Calgary Metropolitan Area, Canada

Full-time

Apply on careers.albertahealthservices.ca About employer

Application link verified · Nov 14, 2026. Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 14, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 14, 2026

Original job description

Your Opportunity:

Assisted Living Alberta (ALA) is seeking a highly collaborative and influential leader to join the Program Excellence, Planning, Performance and Quality portfolio in a provincial role that directly impacts the experience, safety, and quality of life of Albertans receiving continuing care services. Reporting to the Director, Client Experience and Concerns, the Program Manager, Client Concerns provides strategic leadership and accountability for the portfolio across Alberta’s continuing care sector, including ALA-operated and contracted services. Working in close partnership with senior leaders, operators, and sector stakeholders, this role helps shape the provincial approach to identifying, assessing, and addressing client concerns while advancing a culture of quality, learning, and continuous improvement. The Program Manager leads a specialized provincial team and is responsible for setting strategic direction, governance, and priorities that support consistent, responsive, and person-centred processes across the sector. This position plays a key role in influencing system improvement by translating insights from client concerns into recommendations that strengthen policy, practice, education, and service delivery. Success in this role requires a skilled relationship builder who thrives in complex environments, can influence change across diverse stakeholder groups, and is passionate about enhancing client experience and outcomes. If you are a healthcare leader looking to make a meaningful impact at a provincial level, we encourage you to apply.

Description:

The Program Manager, Client Concerns provides leadership for provincial initiatives that aim to receive, assess and react to client concerns in Continuing Care settings and programs. The Program Manager ensures best practices and actions to understand and react to client concerns are encouraged and implemented across the Continuing Care sector. The position will identify organization priorities and set out action plans for implementation and evaluation. The Program Manager will work to scale and spread initiatives to process client concerns and encourage the identification of issues or concerns that impact client experience by connecting with clinical teams across the province. The position works with ALA-operated services, contracted providers and system partners to leverage ongoing initiatives to improve client experiences and identify new opportunities for improvement to reduce client-reported concerns. In addition, they will plan and implement formal communication networks to learn from assisted living operators and share lessons learned. In collaboration with the Program Manager, Client Experience and Quality of Life (QofL), the position will evaluate connections between trends in formal client concerns and actions that can work to address these concerns across the province, translating concerns into new practices

Transition Company: Assisted Living Alberta Classification: Program Manager Union: Exempt Unit and Program: Quality, Accreditation, Experience Primary Location: South Tower Location Details: Eligible to work hybrid (on/off site) within Alberta Negotiable Location: Provincial Employee Class: Regular Full Time FTE: 1.00 Posting End Date: 20-NOV-2026 Date Available: 30-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $45.23 Maximum Salary: $77.51 Vehicle Requirement: Driver's License, Vehicle Required

Required Qualifications:

A Bachelor’s degree in health administration, health sciences, nursing, allied health, education, business administration or a related health care discipline is required. Undergraduate education and professional preparation in a clinical health discipline is also a must for this position. An equivalent combination of clinical education and relevant experience may be considered. Minimum of three years of progressively responsible experience in a complex healthcare environment, including significant leadership experience in quality improvement, healthcare quality, system improvement or a related provincial or organizational function is required.

Additional Required Qualifications:

Demonstrated experience providing strategic leadership for complex quality and safety functions spanning multiple programs, service settings, organizations or providers, including oversight of significant and highly sensitive quality and safety matters. Extensive knowledge of quality improvement, system-based approaches to organizational learning, governance and approaches to identifying and addressing systemic concerns and opportunities for improvement. Demonstrated leadership, judgment and relationship-management capability, including the ability to lead senior professionals, influence independent service providers and system partners, and navigate complex, sensitive issues.

Preferred Qualifications:

Master’s degree in health administration, health sciences, nursing, allied health, education, business administration or related healthcare discipline. Certification or recognized professional development in healthcare quality, patient safety, accreditation or safety review methodologies.

Apply on careers.albertahealthservices.ca About employer

More about this job

Responsibilities

Lead the provincial client concerns portfolio, setting strategic direction, governance, and priorities for consistent, responsive, person-centred processes across continuing care services. Work with operators, clinical teams, and system partners to evaluate concern trends, share lessons, and translate insights into improvements to policy, practice, education, and service delivery.

Requirements

A bachelor’s degree in a relevant health, clinical, education, or business discipline, including clinical health education and preparation, is required; equivalent clinical education and relevant experience may be considered. Candidates need at least three years of progressively responsible experience in a complex healthcare environment, including significant leadership in quality improvement, quality, or system improvement, as well as demonstrated expertise in quality and safety, governance, and stakeholder relationships.

Skills

Strategic Leadership
Quality Improvement
Healthcare Quality
Patient Safety
System Improvement
Governance
Organizational Learning
Client Concern Management
Stakeholder Engagement
Relationship Management
Change Management
Program Management
Continuous Improvement
Policy Development
Communication
Evaluation

Visa sponsorship

Not detected in the job text

Keywords

Assisted Living
Continuing Care
Client Concerns
Client Experience
Quality Improvement
Healthcare Quality
Patient Safety
System Improvement
Governance
Organizational Learning
Person-Centred Care
Program Management
Strategic Leadership
Stakeholder Engagement
Quality and Safety
Continuous Improvement
Policy
Practice Improvement
Education
Service Delivery
Concern Assessment
Concern Resolution
Trend Analysis
Accreditation
Safety Review Methodologies

Seniority

Manager

Languages

English

Fields of study

Health administration
Health sciences
Nursing
Allied health
Education

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Work requirements

Jobs in Canada