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Alberta Health Services

Protective Services Officer II

Ponoka, AB, Canada

Apply on careers.albertahealthservices.ca About employer

Applications open in a new tab.

Job details

Apply by: Nov 21, 2026
Posting language: English

Original job description

Your Opportunity:

At Alberta Health Services, we are committed to creating a workplace that reflects the diverse community we serve. The Protective Services team is currently seeking a dedicated, ambitious, and collaborative Protective Services Officer II for the Ponoka Hospital and Care Centre. The Ponoka Hospital and Care Centre serves as a critical healthcare hub, offering a wide range of services, including acute care, continuing care, and mental health support, all with a focus on patient-centered care. As a member of the Protective Services team, you will play a vital role in maintaining a safe and welcoming environment for patients, visitors, staff, and the surrounding community. Your ability to balance empathy with authority will be key as you ensure the security and well-being of everyone at the facility. In this role, you will handle complex and sensitive situations, working proactively to resolve issues while collaborating closely with clinical teams and other stakeholders. Your influence and teamwork will contribute to a positive safety culture within the hospital. As the first to respond, you will need exceptional interpersonal and communication skills to effectively manage high-pressure situations. Your ability to connect with others with compassion will help defuse conflicts, ensuring a secure and respectful environment for all. Protective Services is committed to building a workforce that reflects the clients we serve. We are committed to fostering a safe, inclusive workplace. Be the face of safety and security at the Ponoka Hospital and Care Centre! Help create an inclusive, compassionate environment where everyone feels safe and respected. You will help ensure that every person who comes through our doors feels safe and respected.

Description:

As a Protective Services Officer II, you will provide security and protective services for all patients, visitors, staff and organizational property, including violence monitoring, prevention and intervention; enforcement of applicable federal, provincial and municipal statutes; asset loss prevention and internal investigations; preparation of court documents and securing evidence; risk assessment and hazard identification; arrests, apprehensions and detentions of persons; and first response to critical events. You will provide support to facility departments on matters of security and safety practices, participate in reviewing and recommending policy, and foster and maintain positive public relations through relationships with internal and external contacts.

Classification:
Protective Services Officer II
Union:
AUPE GSS
Unit and Program:
Protective Services
Primary Location:
Ponoka Hospital and Care Centr
Location Details:
As Per Location
Multi-Site:
Not Applicable
FTE:
1.00
Posting End Date:
20-NOV-2026
Temporary Employee Class:
Temp F/T Benefits
Date Available:
30-NOV-2026
Temporary End Date:
30-MAY-2027
Hours per Shift:
12
Length of Shift in weeks:
8
Shifts per cycle:
28
Shift Pattern:
Days, Evenings, Nights, Weekends
Days Off:
As Per Rotation
Minimum Salary:
$40.15
Maximum Salary:
$45.99
Vehicle Requirement:
Not Applicable

Required Qualifications:

High school diploma or equivalent.

Active or eligible for appointment as a Community Peace Officer with enforcement duties involving the public, as identified by the Province of Alberta/Solicitor General.

Successful completion of Alberta Health Services or Alberta Justice and Solicitor General Community Peace Officer Induction Training Program (6 weeks program).

Valid Class 5 (non-GDL) Driver's Licence.

Valid Physical Abilities Requirement Evaluation (P.A.R.E.) completed under 4:45 minute, within 6 months prior to commencing employment.

Additional Required Qualifications:

Active or eligible to become a Community Peace Officer appointment by Alberta Solicitor General. Alberta class 5 operator’s license, or a provincial equivalent, with no more than four demerits and no charges or pending suspensions.

Preferred Qualifications:

Preference will be given to candidates with two years post-secondary education in a law enforcement or criminal justice discipline or Peace Officer experience. Two years post-secondary education in Security, Law Enforcement or Criminal Justice preferred. Two years related security/law enforcement experience preferred. WHMIS training preferred. Certificate in CPI Non-violent Crisis Intervention and Pressure Point Control Tactic an asset. Current First Aid and CPR Level C – AED certification.

Apply on careers.albertahealthservices.ca About employer

More about this job

Responsibilities

The Protective Services Officer II at Alberta Health Services will keep patients, visitors and staff safe at the Ponoka hospital. The officer will prevent and respond to violence, enforce laws, investigate losses, handle evidence, make arrests and be the first to respond to emergencies.

Requirements

Candidates need a high school diploma and must be active or eligible for appointment as a Community Peace Officer in Alberta, with completion of the six-week induction program. A valid Class 5 licence with a clean driving record and a passed P.A.R.E. test are required, and strong communication and de-escalation skills are essential.

Skills

Violence prevention and intervention
De-escalation
Conflict resolution
Enforcement of federal, provincial and municipal statutes
Evidence collection and court documentation
Internal investigations
Asset loss prevention
Risk assessment and hazard identification
Arrest and detention procedures
Emergency first response
Interpersonal communication
Report writing
Policy review
Crisis intervention
Non-violent crisis intervention (CPI)
WHMIS
First Aid and CPR Level C
AED

Keywords

Protective Services
Security Officer
Community Peace Officer
hospital security
healthcare security
violence prevention
de-escalation
first response
law enforcement
criminal justice
evidence handling
risk assessment
incident response
patient safety
Alberta
Ponoka
AUPE
WHMIS
First Aid
CPR

Seniority

Entry level

Licences and certifications

Community Peace Officer
Class 5 driver's licence
First Aid
CPR Level C
AED
WHMIS
CPI Non-violent Crisis Intervention

Languages

English

Fields of study

Security
Law Enforcement
Criminal Justice

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Work requirements

Jobs in Canada