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Service Worker I

  • AB, Canada
  • Greater Edmonton Metropolitan Area, Canada

Classification: Service Worker I Union: AUPE GSS Unit and Program: IOC Central Portering Primary Location: Royal Alexandra Hospital Location Details: As Per Location Multi-Site: At (UNA only) FTE: 1.00 Posting End Date: 27-OCT-2026 Employee Class: Regular Full Time Date Available: 06-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 6 Shifts per cycle: 30 Shift Pattern: Days, Evenings, Nights, Weekends Days Off: As Per Rotation Minimum Salary: $22.33 Maximum Salary: $24.38 Vehicle Requirement: Not Applicable · Full-time

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Classification: Service Worker I Union: AUPE GSS Unit and Program: IOC Central Portering Primary Location: Royal Alexandra Hospital Location Details: As Per Location Multi-Site: At (UNA only) FTE: 1.00 Posting End Date: 27-OCT-2026 Employee Class: Regular Full Time Date Available: 06-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 6 Shifts per cycle: 30 Shift Pattern: Days, Evenings, Nights, Weekends Days Off: As Per Rotation Minimum Salary: $22.33 Maximum Salary: $24.38 Vehicle Requirement: Not Applicable
Job type
Full-time
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Posting language
English
Posted

Original job description

Your Opportunity:

The Service Worker I (SW I) working within Integrated Operating Centre at the Royal Alexander Hospital is primarily responsible for portering patients to various areas on the Royal Alexander campus, including institutions connected by the tunnel system. This fast paced, dynamic role has the opportunity to work with multiple modalities and disciplines while providing exceptional patient and family centered care. As a Service Worker I - IOC Porter your responsibilities will include delivering patients to and from medical/surgical unit in a safe and professional manner, delivering equipment as requested, communicating effectively with other health care professionals, adhering to all health and safety policies and procedure, routine cleaning of equipment as needed and collaborating to enhance the efficiency and effectiveness of our transport team. Service Worker 1 may also be assigned as dispatcher and will be responsible for receiving and recording requests, prioritizing movement calls regarding patients, sterile/clean equipment and instruments, lab calls, dirty equipment/instruments and dispatches porters accordingly

Description:

As a Service Worker I, you will be responsible for transporting patients (clients/residents) and equipment to and from different patient care areas within a hospital site. You will distribute and replenish hospital supplies throughout the units and clean equipment and patient care areas as directed. You may also transport lab specimens, blood and blood products, and patient charts. You will report any concerns regarding supplies and safety issues to Unit Managers and perform other duties as required.

Classification: Service Worker I Union: AUPE GSS Unit and Program: IOC Central Portering Primary Location: Royal Alexandra Hospital Location Details: As Per Location Multi-Site: At (UNA only) FTE: 1.00 Posting End Date: 27-OCT-2026 Employee Class: Regular Full Time Date Available: 06-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 6 Shifts per cycle: 30 Shift Pattern: Days, Evenings, Nights, Weekends Days Off: As Per Rotation Minimum Salary: $22.33 Maximum Salary: $24.38 Vehicle Requirement: Not Applicable

Required Qualifications:

Grade 12 or equivalent.

Additional Required Qualifications:

Valid N95 fit testing completed within the last 2 years. Valid Basic Life Support: Health Care Provider Level (BLS/HCP). Fluent in speaking/reading/writing English. Must be able to follow verbal & written instructions. Demonstrate ability to walk and/or stand for long periods of time and lift 22.5 kg, or assist in lifting up to 157.5 kg on a regular basis. Must possess verbal, numerical and clerical abilities; near - visual and auditory acuity; motor coordination; eye-hand coordination. Reliable, cooperative and ability to demonstrate effective service attitude.

Preferred Qualifications:

Prior experience as a porter working with patients within an Acute Care Facility
More about this job

Responsibilities

Transport patients and equipment safely between hospital care areas, deliver and replenish supplies, and clean equipment as directed. When assigned as dispatcher, receive and record requests, prioritize transport calls, and dispatch porters while communicating and collaborating with healthcare staff.

Requirements

A Grade 12 education or equivalent, valid N95 fit testing completed within the past two years, and current Basic Life Support at the Health Care Provider level are required. Candidates must be fluent in English, able to follow instructions, physically capable of prolonged walking or standing and regular lifting or lifting assistance, and demonstrate reliable, cooperative service and coordination abilities.

Skills

  • Patient Transport
  • Equipment Delivery
  • Dispatcher Duties
  • Communication
  • Patient-Centered Care
  • Health And Safety Compliance
  • Equipment Cleaning
  • Supply Distribution
  • Prioritization
  • Following Verbal And Written Instructions
  • Physical Stamina
  • Lifting And Assisting With Lifting
  • Numerical And Clerical Abilities
  • Motor Coordination
  • Eye-Hand Coordination
  • Teamwork

Visa sponsorship

Not detected in the job text

Categories

  • Healthcare
  • Logistics
  • Transportation
  • Customer Service & Support
  • Security & Safety

Keywords

  • Patient Transport
  • Hospital Portering
  • Integrated Operating Centre
  • Acute Care
  • Patient Care Areas
  • Medical And Surgical Units
  • Equipment Delivery
  • Hospital Supplies
  • Lab Specimens
  • Blood And Blood Products
  • Patient Charts
  • Dispatcher
  • Transport Requests
  • Call Prioritization
  • Sterile Equipment
  • Clean Equipment
  • Dirty Equipment
  • Health And Safety Policies
  • Equipment Cleaning
  • Patient And Family-Centered Care
  • Basic Life Support
  • BLS/HCP
  • N95 Fit Testing
  • English Fluency
  • Physical Stamina
  • Lifting
  • Verbal And Written Instructions
  • Communication
  • Team Collaboration

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