Original job description
Your Opportunity:
Make a significant impact on patient-focused health care as a Supervisor - Patient Food Service (PFS). PFS is a provincial program that is committed to providing nutritious, healthy, high quality meal service to patients, staff, visitors and the community. You will have the unique opportunity to lead the foodservices teams at the Coronation Hospital & Care Centre, Hardisty Health Centre, and Consort Hospital & Care Centre. The Coronation Hospital & Care Centre is a facility comprised of Acute Care Patients, Long Term Care (LTC) Residents, and residents in Designated Supportive Living. Hardisty Health Centre and Consort Hospital & Care Centre are solely LTC. The PFS Supervisor provides direction to front line workers (Administrative Assistants, Food Services Workers and Cooks) and ensures Patients and Residents receive the meals required to promote good health. You will be integrated as part of a dynamic team that includes other PFS Supervisors, Managers and Dietitians. Key competencies required for this role include: Ability to foster, build and maintain positive relationships with internal and external stakeholders to achieve organizational goals. Effective communicator with strong organizational skills, customer focused orientation and commitment to provide a quality service. Leadership skills, including demonstrated ability and comfort with decision making, coaching and teaching, and the ability to inspire and build confidence in staff. Demonstrated ability to implement change and handle competing priorities with minimal supervision. Strong interpersonal skills and exceptional verbal and written communications skills. The Supervisor position is an introduction to the operations management stream and could lead to other opportunities within Food Services Management.
Description:
Reporting to the Manager, Patient Food Services, the Supervisor has responsibility for maintaining operations at the site level, aligning AHS, NFS and site priorities with the delivery of patient food services. Responsibilities and accountabilities include but are not limited to: Provision of frontline staff direction and supervision of patient and retail food service operations. Completion of human resources activities (including but not limited to the recruitment process, performance appraisals, investigations, performance management, application of the collective agreement, etc.). Manages food, supply and labor expenses to achieve financial targets. Ensures safe work practice and conditions. Participates in the development and implementation of menus that are customized to meet local customer profiles, cost factors, labor productivity targets and standards set by NFS. Promotes quality improvement and staff engagement in operational problem solving. Key contact to site administration and patient care for matters relating to Patient Food Services. Site compliance to guidelines, standards and regulatory directives.
Classification: Supervisor Union: Exempt Unit and Program: Patient Food Services Primary Location: Coronation Hospital Location Details: As Per Location Employee Class: Regular Full Time FTE: 1.00 Posting End Date: 04-DEC-2026 Date Available: 14-DEC-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $27.28 Maximum Salary: $46.87 Vehicle Requirement: Not Applicable
Required Qualifications:
Post-secondary degree, diploma or certificate in Nutrition and/or Food Service Management. Demonstrated working knowledge of Microsoft Applications. Minimum of 3 years experience in a Food Services management role, ideally in an organization of significant size, complexity and diversity. Combination of relevant education and experience may be considered.
Additional Required Qualifications:
As Required.
Preferred Qualifications:
Experience in a Food Services Supervisory role. Experience in a hospital or Long Term/Continuing Care setting. Completion of food safe handling certificate. Experience supervising a unionized workforce. Experience leading projects and organizational initiatives. Experience with process improvement and change management methodologies (ie. Prosci, lean six sigma). Experience with the following computer programs: Connect Care, E-people, Oracle and Sysco Shop.
More about this job
Responsibilities
Supervise frontline staff and patient and retail food service operations across assigned sites, including human resources activities, safe work practices, and compliance with standards and regulations. Manage food, supply, and labor expenses; support menu development and quality improvement; and coordinate with site administration and patient care teams.
Requirements
A post-secondary degree, diploma, or certificate in Nutrition and/or Food Service Management and demonstrated knowledge of Microsoft applications are required. Applicants need at least three years of food services management experience; supervisory, healthcare or continuing-care, unionized workforce, food safety, project leadership, and change or process improvement experience are preferred.
Skills
- Food Services Management
- Staff Supervision
- Leadership
- Coaching And Teaching
- Decision-Making
- Human Resources Management
- Performance Management
- Budget Management
- Menu Development
- Food Safety
- Quality Improvement
- Change Management
- Process Improvement
- Stakeholder Relations
- Communication
- Microsoft Applications
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Management & Leadership
- Healthcare
- Hospitality
- Human Resources
Keywords
- Patient Food Services
- Food Services Management
- Nutrition
- Food Service Management
- Microsoft Applications
- Connect Care
- E-People
- Oracle
- Sysco Shop
- Food Safe Handling Certificate
- Human Resources
- Collective Agreement
- Performance Appraisals
- Performance Management
- Food Safety
- Menu Development
- Budget Management
- Labor Productivity
- Quality Improvement
- Staff Engagement
- Change Management
- Process Improvement
- Prosci
- Lean Six Sigma
- Hospital
- Long-Term Care
- Continuing Care
- Regulatory Compliance
