Original job description
Your Opportunity:
Come and be part of an expanding multidisciplinary team building on the foundation of the Inflammatory Bowel Disease and Liver programs at the Red Deer Regional Hospital Centre! You will provide reception services in person and by telephone. There will be a variety of program responsibilities including general administrative responsibilities and support to the clinical staff team. Excellent organization skills, communication and team collaboration are essential in joining this dynamic team. To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application.
Description:
As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.
Classification: Unit Clerk Union: AUPE GSS Unit and Program: GI Clinic, Surgical Services Primary Location: Red Deer Regional Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 14-OCT-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 24-OCT-2026 Temporary End Date: 30-APR-2027 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 40 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.
Additional Required Qualifications:
Experience with Connect Care, NetCare, Microsoft Word, Microsoft Teams, Excel, Outlook, Access, Adobe. Demonstrated commitment to teamwork, strong organization skills, excellent communication and interpersonal skills with a customer service focus is required. An excellent attendance record, reliability and personal suitability must be demonstrated through your employment references.
Preferred Qualifications:
1-2 years Ambulatory/Outpatient Clinic experience in the last 4 years an asset. Preferred training in Connect Care - Ambulatory Unit Clerk/Front Desk and Schegistrar with Referrals. Experience with Work queues an asset.
More about this job
Responsibilities
Provide reception and administrative support to the GI clinic and clinical staff, including greeting and directing visitors, patients, and health professionals. Maintain confidential patient records, facilitate communication, process physician orders, and schedule patient tests or treatments.
Requirements
Required qualifications include Grade 12 or equivalent and completion of an accredited Unit Clerk course or equivalent training. Candidates must have experience with Connect Care, NetCare, and Microsoft Office applications, along with strong organization, communication, teamwork, and customer service skills; outpatient clinic experience and specified Connect Care training are preferred.
Skills
- Reception
- Administrative Support
- Communication
- Team Collaboration
- Organization
- Customer Service
- Interpersonal Skills
- Confidentiality
- Patient Records Management
- Physician Order Processing
- Appointment Scheduling
- Connect Care
- NetCare
- Microsoft Word
- Microsoft Teams
- Microsoft Excel
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- Unit Clerk
- GI Clinic
- Surgical Services
- Inflammatory Bowel Disease
- Liver Programs
- Reception
- Administrative Support
- Patient Records
- Medical Charts
- Physician Orders
- Patient Test Scheduling
- Treatment Scheduling
- Connect Care
- NetCare
- Microsoft Word
- Microsoft Teams
- Microsoft Excel
- Microsoft Outlook
- Microsoft Access
- Adobe
- Work Queues
- Ambulatory Clinic
- Outpatient Clinic
- Referrals
- Confidentiality
- Customer Service