Unit Clerk

Your Opportunity:

The Rockyview General Hospital (RGH) is unique in offering a combined 12 bed Intensive Care Unit and 7 bed Coronary Care Unit. With a primary focus on critically ill medical & surgical patients who require a high degree of specialized nursing and medical care, common patient diagnoses include respiratory failure, pneumonia, complications related to asthma, cardiac arrest, sepsis, renal and liver failure, complications of diabetes (DKA), complications of pregnancy, shock, chest pain, MI, CHF and dysrhythmias. The Critical Care Unit Clerk is a pivotal member of the inter-professional team in the ICU/CCU. As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit. As the Unit Clerk, you will maintain current and professional practice, engage in professional development activities, participate in quality improvement initiatives, support educational preceptorship of students and new unit clerks, promote a positive supportive work environment, and demonstrate professional accountability. In addition, you will demonstrate excellence in patient and family centered care, a collaborative team-based approach; conflict resolution, critical thinking, problem-solving and decision-making skills; and a commitment to fostering an environment of respect, promoting the values of AHS.

Description:

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

Classification: Unit Clerk Union: AUPE GSS Unit and Program: Intensive Care Unit/Coronary Care Unit Primary Location: Rockyview General Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.81 Posting End Date: 28-OCT-2026 Temporary Employee Class: Temp P/T Benefits Date Available: 09-NOV-2026 Temporary End Date: 28-MAY-2027 Hours per Shift: 11.08 Length of Shift in weeks: 12 Shifts per cycle: 34 Shift Pattern: Days, Nights, Weekends Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.

Additional Required Qualifications:

At least 1-year current acute care experience as a unit clerk in a fast paced medical, surgical or emergency department. Will consider a successful final practicum in an ICU setting within the last 6 months. Demonstrated ability to work in a fast-paced environment, and able to prioritize many competing needs.

Preferred Qualifications:

Critical care or emergency unit clerk experience preferred. Demonstrated knowledge and proficiency in electronic health systems such as Connect Care including WQ#5, MUSE, Netcare. Demonstrated current participation in QI initiatives. Strong working knowledge of medical terminology. Excellent interpersonal skills required. Proficient in computer applications such as excel, PDF, Microsoft teams, I-request, E facilities. Detail orientated with work and processes.