Unit Clerk
- AB, Canada
- Greater Edmonton Metropolitan Area, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Your Opportunity:
The Unit Clerk on Unit 410 reports directly to the unit manager and is a part of an interprofessional team comprised of Registered Nurses, Licensed Practical Nurses, Health Care Aides and Unit Clerks that are involved in comprehensive patient and family centred care on an acute surgical unit in accordance with RAH and AHS policy and procedures. The incumbent will transcribe and process doctors’ orders including medication orders and laboratory orders. This is all part of ensuring that the patient’s chart is accurate and complete, ensuring record keeping be neat and accurate. They are required to perform a variety of detailed clerical and computer tasks including preparing pre-operative charts. Critical thinking and the ability to prioritize multiple competing tasks is essential. The Unit Clerk is responsible for managing the telephones, greeting and directing patients and allied health professionals, and for managing pre-operative patient charts. The Unit Clerk is often the first point of contact for the Surgical Suite so strong interpersonal skills are required. Given nature of our patients and the fast-paced environment, effective communication, exceptional organizational skills and time management are essential to the smooth running of the Unit. This position involves frequent interaction with the public, members of the Surgical Services Team including: physicians, pharmacists, nurses and support staff and the Edmonton Bone and Joint Centre. Unit Clerks have access to a large amount of confidential patient information therefore candidates must have a strong understanding of confidentiality requirements. They maintain a high traffic control desk. They need to ensure an adequate level of supplies are available on the unit for use by the inter-professional team.
Description:
As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.
Classification: Unit Clerk Union: AUPE GSS Unit and Program: Unit 410 - Orthopedic Surgery Centre Primary Location: Royal Alexandra Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.70 Posting End Date: 30-OCT-2026 Temporary Employee Class: Temp P/T Benefits Date Available: 30-NOV-2026 Temporary End Date: 30-NOV-2027 Hours per Shift: 11.08 Length of Shift in weeks: 12 Shifts per cycle: 30 Shift Pattern: Days, Weekends Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.
Additional Required Qualifications:
The successful completion of a recognized course in medical terminology is necessary. Computer knowledge of Microsoft Office, Connect Care, Netcare, WFM required. Ability to work in a fast-paced environment with frequent interruptions is required. Ability to follow up on test results is required. Detail to accuracy and timelines is required. Demonstrated excellence with interpersonal communications skills, including telephone skills is required. A commitment to team approach is required Resume must be attached to be considered for this position.
Preferred Qualifications:
Experience in a high acuity setting is preferred. Relevant experience will also be considered. Experience in a surgical unit is preferred.
The Unit Clerk on Unit 410 reports directly to the unit manager and is a part of an interprofessional team comprised of Registered Nurses, Licensed Practical Nurses, Health Care Aides and Unit Clerks that are involved in comprehensive patient and family centred care on an acute surgical unit in accordance with RAH and AHS policy and procedures. The incumbent will transcribe and process doctors’ orders including medication orders and laboratory orders. This is all part of ensuring that the patient’s chart is accurate and complete, ensuring record keeping be neat and accurate. They are required to perform a variety of detailed clerical and computer tasks including preparing pre-operative charts. Critical thinking and the ability to prioritize multiple competing tasks is essential. The Unit Clerk is responsible for managing the telephones, greeting and directing patients and allied health professionals, and for managing pre-operative patient charts. The Unit Clerk is often the first point of contact for the Surgical Suite so strong interpersonal skills are required. Given nature of our patients and the fast-paced environment, effective communication, exceptional organizational skills and time management are essential to the smooth running of the Unit. This position involves frequent interaction with the public, members of the Surgical Services Team including: physicians, pharmacists, nurses and support staff and the Edmonton Bone and Joint Centre. Unit Clerks have access to a large amount of confidential patient information therefore candidates must have a strong understanding of confidentiality requirements. They maintain a high traffic control desk. They need to ensure an adequate level of supplies are available on the unit for use by the inter-professional team.
Description:
As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.
Classification: Unit Clerk Union: AUPE GSS Unit and Program: Unit 410 - Orthopedic Surgery Centre Primary Location: Royal Alexandra Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.70 Posting End Date: 30-OCT-2026 Temporary Employee Class: Temp P/T Benefits Date Available: 30-NOV-2026 Temporary End Date: 30-NOV-2027 Hours per Shift: 11.08 Length of Shift in weeks: 12 Shifts per cycle: 30 Shift Pattern: Days, Weekends Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.
Additional Required Qualifications:
The successful completion of a recognized course in medical terminology is necessary. Computer knowledge of Microsoft Office, Connect Care, Netcare, WFM required. Ability to work in a fast-paced environment with frequent interruptions is required. Ability to follow up on test results is required. Detail to accuracy and timelines is required. Demonstrated excellence with interpersonal communications skills, including telephone skills is required. A commitment to team approach is required Resume must be attached to be considered for this position.
Preferred Qualifications:
Experience in a high acuity setting is preferred. Relevant experience will also be considered. Experience in a surgical unit is preferred.
More about this job
Responsibilities
Manage communication and reception for the orthopedic surgery unit, including greeting and directing patients and visitors, handling telephone inquiries, and coordinating with health professionals and departments. Maintain accurate and confidential patient charts, transcribe and process physician orders, follow up on test results, prepare pre-operative charts, schedule tests or treatments, and help ensure unit supplies are available.
Requirements
Applicants must have Grade 12 or equivalent, an accredited Unit Clerk course or equivalent training, and a recognized medical terminology course. Required capabilities include proficiency with Microsoft Office, Connect Care, Netcare, and WFM; accuracy and timeliness; follow-up on test results; strong interpersonal and telephone communication; and the ability to work in a fast-paced, frequently interrupted environment as part of a team.
Skills
- Medical Terminology
- Microsoft Office
- Connect Care
- Netcare
- WFM
- Order Transcription
- Patient Records Management
- Confidentiality
- Communication
- Interpersonal Skills
- Telephone Skills
- Organization
- Time Management
- Prioritization
- Attention to Detail
- Teamwork
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Administrative
Keywords
- Unit Clerk
- Orthopedic Surgery
- Acute Surgical Unit
- Patient-Centered Care
- Medical Terminology
- Microsoft Office
- Connect Care
- Netcare
- WFM
- Patient Records
- Pre-Operative Charts
- Physician Orders
- Medication Orders
- Laboratory Orders
- Test Results
- Patient Scheduling
- Confidentiality
- Reception
- Telephone Management
- Interprofessional Team
- Supply Management
- Royal Alexandra Hospital
- Surgical Services