Human Resources Advisor

AiGC is seeking a Human Resources Advisor to provide practical advice and hands-on support across the employee lifecycle. This generalist role supports employee relations, recruitment, onboarding, performance management, learning and development, and occupational health and safety.

You will help employees and managers navigate day-to-day workplace matters, coordinate HR activities and maintain accurate records. You will also contribute to HR projects, policy development and process improvements as we continue to build our organization.

Key responsibilities

Employee relations and employee support

• Act as a first point of contact for employees and managers, explaining established policies, employment terms and HR processes.
• Support attendance, accommodation, leave and return-to-work cases by gathering information, documenting discussions and coordinating agreed actions while protecting medical information.
• Assist with workplace concerns, fact finding and investigations under the HR Manager’s direction, supporting respectful workplace practices and fair, consistent treatment.

Recruitment and employee transitions

• Clarify hiring requirements with managers, review applications, conduct pre-screening and interviews, and support assessment and selection recommendations.
• Assess reference information and flag concerns, coordinating with the Coordinator on scheduling, records, candidate communications and approved offers.
• Deliver HR onboarding discussions, support probation reviews and internal moves, conduct exit interviews and identify opportunities for improvement.

Performance, learning and workforce support

• Coach managers on goals, feedback, performance documentation and routine improvement plans, escalating complex performance or disciplinary matters.
• Coordinate learning needs, development activities, mandatory training follow-up and employee engagement initiatives.
• Gather workforce and succession information, research HR practices, and support policy drafting, implementation and employee communications.

Occupational health and safety

• Coordinate OHS activities under the HR Manager’s direction, including orientations, inspections, hazard assessments and documented follow-up with responsible managers.
• Support health and safety committee or representative arrangements, including meetings, recommendations and action tracking.
• Support incident and near-miss reporting, fact gathering and investigation documentation, promptly escalating serious hazards and incidents.
• Coordinate workplace violence and harassment prevention activities, ergonomics, remote-work safety and emergency preparedness with Operations and Facilities.
• Support injury claims and safe return-to-work arrangements in collaboration with employees, managers, providers and the HR Manager.

Records, systems and HR projects

• Maintain accurate case notes, recruitment assessments and program records, following approved confidentiality, access and retention practices.
• Support HR projects, reporting, ERP requirements, workflow improvements and testing.
• Participate in cross-training and provide backup support for designated payroll and benefits administration activities as required, following established procedures and approval requirements.
• Identify recurring questions, service gaps and policy issues, and recommend practical improvements.

Qualifications

• A relevant diploma or degree in human resources or a related field, or an equivalent combination of education and experience.
• Approximately three years of progressive HR experience, including recruitment, employee support and policy application.
• Experience coordinating OHS activities and supporting leave or accommodation cases is preferred.
• CPHR candidacy or designation is an asset.
• Sound judgment, discretion and a commitment to confidentiality.
• Strong writing, interviewing and relationship-building skills.
• Working knowledge of applicable Alberta employment, human rights, privacy and OHS requirements.
• Ability to maintain reliable records, prioritize varied work, and use Microsoft 365 and HR systems.

Why Join AiGC?

Be part of a dynamic, forward-looking organization shaping the future of iGaming in Alberta. At AiGC, you will:

• Shape how Alberta’s iGaming market operates by stewarding fair, transparent, and effective operating relationships.
• Be part of a high-impact team at the centre of market enablement and public accountability.
• Work with a collaborative executive team committed to innovation, integrity, and responsible gaming.
• Competitive compensation and opportunities for professional development.