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Added 8 mins ago
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Alberta Pensions Services Corporation (APS)

eLearning & Facilitation Specialist (Edmonton location)

AB, Canada
Edmonton, AB, Canada

Pay: $79,615.84 to $96,079.75 CAD / year
Job type: Full-time
Apply by: Oct 22, 2026
Experience: Bachelor’s degree in Graphic Design and 2-3 years experience in eLearning design and LMS experience
Posting language: English
Posted: Sep 22, 2026

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Original job description

Position: Facilitation & eLearning Experience Specialist

Position Type: Full-time, Permanent Unionized

Location: Edmonton, Alberta

Classification: TP III

Salary Range: $79,615.84 to $96,079.75

Closing Date: September 28, 2026 @ 4:00 pm MT

If you are passionate about public speaking, facilitation, delivering knowledge-based presentations designed to help navigate the world of pensions and have a desire to influence education through innovative eLearning, then let’s connect!

What you’re passionate about

You’re a natural communicator who loves turning complex information into something clear, engaging, and easy for everyone to understand. You enjoy connecting with people and find real meaning in helping others navigate their pension options - giving them the confidence they need to plan for a secure retirement.

You’re energized by creating fresh, innovative eLearning experiences that help bring programs, projects, and initiatives to life. You also appreciate the power of both synchronous and asynchronous learning and know how to blend them in ways that keep learners engaged and supported.

A typical day for the eLearning Experience and Facilitation Specialist

Delivering informative and engaging virtual webinars and in person sessions that support pension plan members and clients in making informed decisions.
Helping members and employers understand pension benefits and processes by providing clear, accurate, and timely information.
Collaborating with clients and team members to design practical and innovative educational resources that meet member needs.
Developing customized eLearning solutions that strengthen learning outcomes, which may include: instructional design, online training development, storyboard creation, content development, platform integration, graphic design.

What you bring

At least two years of experience facilitating workshops or seminars for diverse audiences
Strong facilitation skills and familiarity with best practices in adult learning
Excellent relationship-building and customer service skills, with a focus on creating positive and respectful interactions
Bachelor’s degree in Graphic Design and 2-3 years experience in eLearning design and LMS experience
Relevant Bachelor’s degree or equivalent combination of education and experience will be considered
Experience in instructional design and eLearning content development
Familiarity with pension plans administered by APS, including relevant legislation and regulations
Advanced skills in Articulate (Storyline), Adobe Creative Suite (Photoshop, Illustrator, InDesign)
Proficient in the use of Adobe Acrobat and Microsoft Suite.
Proficient in Microsoft Word, Excel, and PowerPoint
Strong comprehension of LMS technology
Knowledge of SharePoint and SharePoint Online tools and resources
Solid understanding of best practices for the use of technology-mediated learning.
Proven ability to effectively prioritize work and implement solutions in a fast-paced environment within tight timelines
Ability to understand complex information and re-write it in a suitable learning format
Must have a valid Class 5 driver’s license; use of a personal vehicle is required
Travel in Alberta is a requirement of this position

Why choose APS

APS is made up of hard-working, respectful and talented people who understand and invite diversity to the workplace. We take pride in holding ourselves accountable and continuing to meet or exceed service levels for plan members, pensioners and employers. We ensure they receive quality services because they - along with our people - are the reason we endure and succeed.

And it sure feels good helping hard-working Albertans receive their well-deserved pensions.

What APS has to offer

Defined benefit pension plan
Community-minded workplace with a friendly team environment
Vacation starting at 15 days per year, 13 statutory holidays, personal days, plus office closure between Christmas and New Year’s Day
Competitive benefit package featuring extended health and dental benefits and a 100% employer-paid flexible spending account
In-house training programs, extensive career development and coaching program, access to external education opportunities and wellness programs
Discount programs through various partner agencies

Apply About employer

More about this job

Responsibilities

The specialist will deliver informative virtual and in-person sessions to help members navigate pension benefits and processes. They will also collaborate with teams to design and develop innovative, customized eLearning solutions and educational resources.

Requirements

Candidates must have at least two years of experience in workshop facilitation and a background in instructional design or eLearning development. A Bachelor's degree in Graphic Design or a relevant field is required, along with proficiency in Articulate Storyline and Adobe Creative Suite.

Skills

Facilitation
Public speaking
Instructional design
Elearning development
Articulate Storyline
Adobe Creative Suite
LMS technology
Graphic design
Content development
Customer service
Relationship building
Microsoft Suite
SharePoint
Adult learning principles
Pension administration
Technical writing

Benefits

Defined benefit pension plan
Vacation starting at 15 days per year
13 statutory holidays
Personal days
Office closure between Christmas and New Year’s Day
Extended health benefits
Dental benefits
100% employer-paid flexible spending account
In-house training programs
Career development and coaching program
Wellness programs
Discount programs

Visa sponsorship

Not detected in the job text

Keywords

Elearning
Facilitation
Pension
Instructional design
Articulate Storyline
Adobe Creative Suite
Photoshop
Illustrator
InDesign
Adobe Acrobat
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
LMS
SharePoint
Adult learning
Webinars
Graphic design
Storyboarding
Technology-mediated learning
Public speaking
Customer service
Pension plans
Legislation
Regulations

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