Change & Release Management Specialist

Position: Change and Release Management Specialist

Position Type: Full-time, Temporary, Excluded

Ending on or before December 31, 2027

Location: Edmonton, Alberta

Classification: Pay Group V

Salary Range: $81,567.00 to $120,020.00

Closing Date: Until a suitable candidate is found

If you’re passionate about strong IT governance, managing operational risk

and helping ensure changes to production environments are implemented

safely and successfully, this role could be for you.

What you're passionate about

You understand that effective Change Management is about more than moving changes through a process. You bring sound judgement, strong planning and a risk-based approach to help ensure changes to APS’ production environment are well understood, appropriately assessed and implemented with minimal disruption. You’re comfortable bringing technical teams, vendors and business stakeholders together, asking the right questions and keeping complex change activities moving. You also understand how Change and Release Management work together to support production stability and successful technology outcomes.

As an IT Change and Release Management Specialist, you’ll play an important role in protecting production stability by coordinating change activities, assessing risk and supporting well-planned releases across APS.

A typical day for the IT Change and Release Management Specialist

• Lead and coordinate Change Management activities across APS’ production technology environment.
• Assess, prioritize and coordinate Requests for Change (RFC), ensuring risks, impacts and dependencies are identified and appropriately managed.
• Prepare and manage the Change Advisory Board (CAB) and emergency CAB processes.
• Coordinate technical teams, vendors and business stakeholders to support safe and effective implementation of production changes.
• Conduct post-implementation reviews, investigate unsuccessful changes and ensure required follow-up activities are completed.
• Maintain Change Management processes, documentation and reporting to support effective governance and continuous improvement.
• Collaborate with the Release Management lead to coordinate release schedules, dependencies and change windows.
• Support release risk assessments, go-live readiness, deployment activities and post-release validation.
• Provide Release Management support during major release cycles and other operational activities as required.

What you bring

• A diploma or undergraduate degree in information technology or a related field of study is desirable
• Three or more years of direct information technology experience in a medium or large organization
• Strong knowledge of ITIL change management practices with working knowledge of release and incident management
• Understanding of Agile methodology development methodologies
• Practical knowledge of IT infrastructure and operations
• Functional understanding of the systems development lifecycle
• Excellent written and verbal communication
• Strong research and analytical capability
• Excellent project management, time management and organizational skills
• Strong team orientation and collaboration skills
• Hands-on experience with release planning and coordination
• Understanding of build and deployment processes
• Ability to manage dependencies between changes and releases

Why choose APS

APS is made up of hard-working, respectful and talented people who understand and invite diversity to the workplace. We take pride in holding ourselves accountable and continuing to meet or exceed service levels for plan members, pensioners and employers. We ensure they receive quality services because they - along with our people - are the reason we endure and succeed.

And it sure feels good helping hard-working Albertans receive their well-deserved pensions.

What APS has to offer

• Defined benefit pension plan
• Community-minded workplace with a friendly team environment
• Vacation starting at 15 days per year, 13 statutory holidays, personal days, plus office closure between Christmas and New Year’s Day
• Competitive benefit package featuring extended health and dental benefits and a 100% employer-paid flexible spending account
• In-house training programs, extensive career development and coaching program, access to external education opportunities and wellness programs
• Discount programs through various partner agencies