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Administrative Support II

  • Spruce Grove, AB, Canada

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Job details

Experience
Additional Required Qualifications: 1 year of customer service experience.
Posting language
English
Posted

Original job description

Your Opportunity:

Are you organized, adaptable and personable with a knack for attention to detail, even in fast-paced, high-volume environments? If so. We have an exciting opportunity for you at Spruce Grove Patient Services Center. As one of the first people our patients encounter, you'll create a positive, professional impression. Your excellent communication and interpersonal skills will help you greet and triage patients, providing them with exceptional customer service from the moment they arrive. In this role you will quickly and accurately register patient from various requisitions into our Wait Time system and perform general administrative tasks with a high level of precision, ensuring all deadlines and benchmarks are met. You will follow all policies and procedures to ensure the privacy and safety of our patients, coworkers and yourself. You are self-led and accountable, taking ownership of your actions and learning from your mistakes. You develop positive, effective and collaborative relationships within a team environment. With a commitment to personal leadership and promoting an inclusive, respectful workplace, you'll make a great addition to our team. Join us at Alberta Precision Laboratories and thrive in a role where you can make a meaningful impact every day. Apply now and become a part of the team dedicated to excellence in healthcare!

Description:

As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.

  • Classification:
  • Administrative Support II
  • Union:
  • HSAA OFFICE CLERICAL
  • Unit and Program:
  • PSC Specimen Receipt & Dspch
  • Primary Location:
  • Spruce Grove
  • Location Details:
  • As Per Location
  • Multi-Site:
  • Not Applicable
  • FTE:
  • 1.00
  • Posting End Date:
  • 16-NOV-2026
  • Temporary Employee Class:
  • Temp F/T Benefits
  • Date Available:
  • 07-DEC-2026
  • Temporary End Date:
  • 08-DEC-2027
  • Hours per Shift:
  • 7.75
  • Length of Shift in weeks:
  • 2
  • Shifts per cycle:
  • 10
  • Shift Pattern:
  • Days, Evenings, Weekends
  • Days Off:
  • As Per Rotation
  • Minimum Salary:
  • $23.28
  • Maximum Salary:
  • $28.29
  • Vehicle Requirement:
  • Not Applicable
Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

1 year of customer service experience.

Preferred Qualifications:

Relevant post-secondary education (E.g. Medical Office Assistant certificate). Medical Terminology and courses or training in customer service and or data entry. Demonstrated Microsoft Office computer skills. Connect Care training.

More about this job

Responsibilities

The Administrative Support II will greet patients, triage them and register their requisitions into the Wait Time system. They will also handle general administrative tasks with precision and follow privacy and safety policies.

Requirements

Candidates need Grade 12 or equivalent and one year of customer service experience. Preferred are post-secondary training such as a Medical Office Assistant certificate, medical terminology, data entry skills, Microsoft Office skills and Connect Care training.

Skills

  • Patient registration
  • Patient triage
  • Customer service
  • Data entry
  • Medical terminology
  • Microsoft Office
  • Connect Care
  • Wait Time system
  • Requisition processing
  • Attention to detail
  • Interpersonal communication
  • Privacy compliance
  • Time management
  • Teamwork
  • Specimen receipt
  • Administrative support

Categories

  • Healthcare
  • Administrative
  • Customer Service & Support

Keywords

  • Administrative Support
  • Patient Services
  • Patient Registration
  • Patient Triage
  • Customer Service
  • Data Entry
  • Medical Terminology
  • Microsoft Office
  • Connect Care
  • Wait Time system
  • Medical Office Assistant
  • Healthcare Administration
  • Front Desk
  • Receptionist
  • Laboratory
  • Specimen Receipt
  • Clerical
  • Temporary Full-Time

Seniority

Entry level

Tools

  • Wait Time system
  • Microsoft Office
  • Connect Care

Languages

  • English

Fields of study

  • Medical Office Assistant

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