Jobs in Canada

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Added 13 mins ago
CC
Clerk Typist - Diagnostic Imaging
Cornwall Community Hospital
Cornwall, ON
- Full-time
Added 13 mins ago
BC
HR Generalist (Recruitment & Labour Relations)
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Brantford, ON
- Full-time
…management, exit interviews, union-management meetings, and grievance…
Added 13 mins ago
O
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Diplôme collégiale en administration, logistique, gestion de l’approvisionnement et/ou une combinaison de formation et d’expériences équivalentes.
Added 13 mins ago
S
IT Cloud & DevOps Engineer
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Added 13 mins ago
A
Sales Operations Analyst, Custom-Pak®
Alcon
Mississauga, ON
- $25 to $40.5 CAD / hour
- Full-time
Experience with contract administration and/or RFP.
Added 14 mins ago
SD
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Oakville, ON
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Added 14 mins ago
SD
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- Part-time
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SD
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- Part-time
Maintains wage administration within SLPH guidelines
Added 14 mins ago
EC
Clinical Admin Assistant
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Montreal, QC
- Contract
Must have skillsets:
Added 14 mins ago
VS
Dynamics CRM Solutions Architect
vTech Solution Canada
Toronto, ON
- Contract
· Provide hands-on Microsoft Dynamics CRM leadership across implementation, development, administration, configuration, troubleshooting, and upgrade activities.
Added 14 mins ago
CC
Director Of Surgical Services and Women and Children's Health
Cornwall Community Hospital
Cornwall, ON
- Full-time
Added 14 mins ago
C
Payroll Coordinator
CPCS
Ottawa, ON
- $60,000 to $68,000 CAD / year
- Full-time
Provide accounts payable administration support in a multi-company, multi-currency environment, including subcontractor and associate invoicing, employee expense claims, and vendor file…
Added 14 mins ago
OI
Associate Director, Architecture
Ottawa International Airport Authority YOW / Administration de l'aéroport international d'Ottawa YOW
Ottawa, ON
- Full-time
Added 14 mins ago
GI
I&M Project Manager
Green Infrastructure Partners
Toronto, ON · Wilson Ave, Toronto, ON
- Full-time
…recruitment process, including application screening and recruitment administration. AI-generated insights or recommendations are used to assist our hiring teams and are not the sole basis…
Added 14 mins ago
GI
Sustainability Manager
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
…recruitment process, including application screening and recruitment administration. AI-generated insights or recommendations are used to assist our hiring teams and are not the sole basis…
Added 14 mins ago
O&
Operations Specialist
Owen & Associates
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- Full-time
Owen & Associates is a people-first Canadian advisory firm specializing in employee benefits, retirement solutions and plan administration. Our purpose is simple: to take care of people.
Added 14 mins ago
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Added 14 mins ago
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Added 14 mins ago
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Supervisor, Policy Service Individual Insurance
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Added 14 mins ago
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Alcon

Sales Operations Analyst, Custom-Pak®

Mississauga, ON, Canada

$25 to $40.5 CAD / hour · Full-time

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Job details

Pay: $25 to $40.5 CAD / hour
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As an Operations Analyst you will be trusted to support Sales Operations for Alcon's Custom-Pak®, ophthalmology procedural packs customized for each practice, surgeon, and case. You will be responsible for driving positive Custom-Pak® experiences for both internal and external partners by owning and streamlining various procedural pack management tasks, proactively troubleshooting supply disruptions, and demonstrating an “Ownership & Accountability” mentality that fosters clear, effective communication from end (planning) to end (execution). Additionally, you will support onboarding for new Custom-Pak® customers, maintain a database with site preferences and contacts, and generate revenue-generating recommendations for sales representatives at our Mississauga, Ontario location. In this role, a typical day will include:

Proactively manage Custom-Pak® supply by flagging forecasting concerns, coordinating with Sales & Operations Planning (S&OP) to monitor production, and planning for any imminent back orders.
Provide Custom-Pak® order support for Customer Service by validating and troubleshooting/resolving active backorders.
Ensure timely forecast adjustments by S&OP partners
Own “Post-mortem” resolution support by of ensuring accurate credits / rebills for any pack-related issues (e.g., back orders, temporary deviations, complaints, etc.).
Assist with console transition planning by supporting Equipment Specialists and Account Managers
Facilitate Custom-Pak® customer onboarding and education by reviewing contractual commitments, managing data collection through surveys, and maintaining site preferences and contacts.
Support with management of temporary deviations, complaints, and some quality-related processes (e.g., Market Actions).

WHAT YOU'LL BRING TO ALCON:

Bachelor’s Degree or Equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs)
The ability to fluently read, write, understand and communicate in English
3-5 years in similar role (operations / supply chain or sales support)
Mix of both planning (i.e., analysis) and execution (i.e., implementation involving multiple collaborators) skills is critical.
Travel requirements: up to 20%

Preferred qualifications:

Mix of both planning (i.e., analysis) and execution (i.e., implementation involving multiple collaborators) skills is critical.
Experience with surgical products (ophthalmology preferred).
Experience with contract administration and/or RFP.

Salary Range: $25.00 – $40.50 CAD per hour. Actual compensation will be based on skills, experience, and qualifications. This is a replacement/new position.

HOW YOU CAN THRIVE AT ALCON:

Join Alcon’s mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives.
Grow your career in a highly collaborative and diverse environment.
Alcon provides robust benefits package including health, life, retirement, paid time off, and much more!

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage Custom-Pak supply and order support by monitoring forecasts and production, addressing backorders, coordinating forecast adjustments, and resolving pack-related credits and rebills. Support customer onboarding, maintain customer preferences and contacts, assist with equipment transitions, and help manage deviations, complaints, and quality processes.

Requirements

Requires a bachelor's degree or equivalent directly related experience, with alternatives of high school plus eight years or an associate degree plus four years of experience. Candidates should have three to five years in operations, supply chain, or sales support, strong planning and execution skills, and the ability to communicate fluently in English; experience with surgical products and contract administration or RFPs is preferred.

Skills

Sales Operations
Supply Chain Planning
Forecasting
Backorder Management
Order Support
Data Management
Customer Onboarding
Contract Administration
Customer Education
Complaint Resolution
Quality Processes
Cross-Functional Coordination
Analytical Skills
Communication
Problem-Solving
Revenue Generation

Benefits

Health Benefits
Life Insurance
Retirement Benefits
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Custom-Pak
Sales Operations
Ophthalmology
Surgical Products
Procedural Packs
Supply Chain
Sales And Operations Planning
Forecasting
Production Monitoring
Backorder Management
Order Support
Customer Service
Credits And Rebills
Contract Administration
Request For Proposal
Customer Onboarding
Customer Education
Site Preferences
Equipment Transition Planning
Temporary Deviations
Complaints
Quality Processes
Market Actions
Data Collection
Surveys
Cross-Functional Collaboration

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Work requirements

Jobs in Canada