Front Desk Receptionist

Company Description Alexander Khan & Co. Accounting & Tax Services Inc. is a locally owned firm based in Calgary, AB, specializing in small business and personal tax services. The company focuses on providing accessible, personalized accounting and tax support to individuals and small organizations in the community. Team members work closely with clients to help them understand their financial and tax obligations. The workplace values professionalism, reliability, and respectful client service. This environment offers opportunities to learn more about accounting processes and tax preparation in a supportive office setting.
Role Description This is a full-time, on-site Front Desk Receptionist role based in Calgary, AB. The Front Desk Receptionist will greet clients, answer and direct phone calls, manage appointment bookings, and respond to general inquiries in a professional manner. Daily responsibilities include handling incoming and outgoing mail, maintaining reception and waiting areas, and supporting basic clerical tasks such as filing, photocopying, and data entry. The role also involves coordinating with accounting staff to ensure client documents are properly received, organized, and routed, while maintaining confidentiality. The receptionist will provide courteous customer service, help clients with check-in procedures, and support smooth front office operations throughout the business day.
Qualifications

• Strong customer service and communication skills, with the ability to interact professionally with a diverse range of clients.
• Proficient phone etiquette and experience managing multi-line phone systems or similar reception tools.
• Knowledge of core receptionist duties, including greeting visitors, scheduling appointments, and managing front desk workflows.
• Solid clerical skills, such as filing, data entry, organizing documents, and handling mail or office supplies.
• Comfort with basic computer applications (e.g., email, office software) and willingness to learn firm-specific systems.
• High level of reliability, attention to detail, and respect for confidentiality in handling client information.
• Previous experience in an office, customer-facing, or receptionist role is an asset; experience in accounting or tax environments is a plus.
• Ability to work on-site full time in Calgary, AB, and maintain a professional appearance and demeanor.