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Added 10 mins ago
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Market Leader, Commercial & Industrial – Ontario
BluMetric
Toronto, ON · Scarborough, ON
- Full-time
Working closely with operational, technical, and business development leaders, the Market Leader will translate market opportunities into actionable client, account, and pursuit strategies.…
Added 25 mins ago
VC
Account Director
Veritas Communications
Lasalle, ON
- Full-time
Lead the development of integrated brand strategy, translating business challenges into insight-driven, culturally relevant communications approaches.
Added 1 hour ago
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Business Development Manager - Alberta
Kiewit
AB · Edmonton, AB
- Full-time
Kiewit’s Western Canada District is seeking a Business Development Manager to lead strategic pursuit efforts across Alberta, with a focus on heavy civil, transportation, and infrastructure…
Added 1 hour ago
RI
Growth Marketing Manager
Realtax Inc.
Newmarket, ON
- Full-time
…in-house marketing function across Realtax and Ontario Tax Sales. As our new Growth Marketing Manager, you will take ownership of marketing strategy and execution, developing targeted…
Added 1 hour ago
IW
Senior Administrative Assistant - Kingston, ON
IG Wealth Management
ON · Ontario, Canada
- Full-time
Coordinate regional meetings, advisor development sessions, recruiting events, and business-building activities while helping deliver professional and memorable participant experiences.
Added 2 hours ago
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Manager, Enterprise
BrainStation
Toronto, ON
- Full-time
…across markets worldwide, and we work with their C-suites and business leaders as well as the executives who run their AI, Product, Marketing, Design, and Data teams. The role operates on…
Added 2 hours ago
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Sales Development Representative
BoomerangFX
Mississauga, ON
- Full-time
At least three years of outbound B2B sales experience in an SDR, BDR, inside sales or comparable business development role.
Added 2 hours ago
VC
Senior Account Director
Veritas Communications
Lasalle, ON
- Full-time
…practice, we’re looking for a Senior Account Director who brings executive‑level client leadership, best‑in‑class strategic thinking, and the ability to elevate both people and programs…
Added 2 hours ago
ES
Microsoft Dynamics 365 Solution Architect
Epsilon Solutions Ltd.
Toronto, ON
- Contract
…design, architecture, and delivery of enterprise-scale CRM and business application solutions. The ideal candidate will possess deep expertise in Dynamics 365 Customer Engagement (CE),…
Added 2 hours ago
JP
Account Executive
Jim Peplinski Capital
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description This full-time, on-site Account Executive role is based in the Greater Toronto Area, Canada. The Account Executive is responsible for identifying and developing new…
Added 2 hours ago
ED
Inside Sales & Business Development Representative
EM Dynamics
Toronto, ON · Scarborough, ON
- $25 to $30 CAD / hour
- Full-time
EM Dynamics is seeking a highly motivated, professional, and outgoing Inside Sales & Business Development Representative to support our continued growth across North America.
Added 2 hours ago
TS
Sr. Account Executive - 3PL Logistics
TalentFlex Solutions
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Senior Sales Position – 3PL Freight Brokerage (OTR non-asset based)
Added 2 hours ago
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Head of Growth & Marketing
CarDoor
Toronto, ON
- Full-time
Work closely with the executive team and leaders across Sales, Operations, Product and Engineering to identify and execute growth opportunities.
Added 2 hours ago
SL
AVP, Corporate Underwriting Risk & Governance
Sun Life
Toronto, ON · ON · Ontario Telecommuters
- Full-time
…risk management objectives, with primary focus on our Asia business units and Private Wealth business. The role provides technical leadership to underwriters and input to actuarial, product…
Added 4 hours ago
OT
Strategic Sales Development Representative
Open Text Corporation
Waterloo, ON
- Other
OpenText has developed global Centres of Excellence for Sales Development to support best in class cloud software technology and solutions.
Added 4 hours ago
C
Market Vice President, Business Banking
CIBC
Vancouver, BC
- Full-time
The Market Vice President, Business Banking is a critical leadership role spanning multiple provinces, accountable for driving CIBC's growth by supporting entrepreneurs, identifying…
Added 5 hours ago
N
Domain Enterprise Architect
Nutrien
Calgary, AB
- Full-time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…
Added 5 hours ago
A
Senior Manager, Sales Enablement & Operations - Qtrade Direct Investing
Aviso
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
Demonstrated experience leading monthly and quarterly sales reporting cycles, leadership business reviews, performance governance, and executive-level reporting routines
Added 5 hours ago
W
Sr Services Executive - Dirigeant supérieur des services
Workday
Toronto, ON · Montreal, QC · Canada, QC, Montreal
- Full-time
The Workday Field Services Executive team plays a meaningful role in connecting Workday’s services organizations ensuring that we are supporting subscription sales by differentiating…
Added 5 hours ago
FN
Commercial Fleet Executive
Foss National Leasing
Burnaby, BC
- Full-time
We are currently seeking a dynamic and driven Commercial Fleet Executive to join our Sales team in Burnaby, BC.
Added 5 hours ago
FI
Director, Product & Strategy
Fulfillment IQ
Remote, Canada
- $140,000 to $160,000 CAD / year
- Full-time
- Remote
Executive communication & presentation: clear, credible, and persuasive with technical and business audiences.
Added 6 hours ago
Key Account Manager - Aftermarket
FUCHS Group
Cambridge, ON
Lead executive business reviews, commercial negotiations, and performance discussions with customer leadership teams.
Added 6 hours ago
A
Associate, Investment Banking Energy
ATB
Calgary, AB
- Full-time
…will be involved in all aspects of the transaction process and development of strategic business…
Added 7 hours ago
S
Enterprise Sales Engineer - Majors, Retail
Sierra
Toronto, ON
- $325,000 to $335,000 CAD / year
- Full-time
Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and…
Added 7 hours ago
S
Enterprise Sales Engineer - Majors, Consumer Business Services
Sierra
Toronto, ON
- $325,000 to $335,000 CAD / year
- Full-time
Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and…

Closed listing

Alexion Pharmaceuticals, Inc.

Director, Patient Experience Program

Mississauga, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Oct 31, 2026
Education: Bachelor’s degree
Experience: 10+ years of relevant leadership experience, including roles in sales and marketing.
Posting language: English
Posted: Oct 1, 2026

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Original job description

Archived listing. The details below describe a past opening.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Are you ready to shape a market-leading, integrated patient experience for Rare Diseases? OneSource at Alexion Canada delivers exceptional support for patients living with rare diseases. As the Director, Patient Experience Program, you will establish the vision and strategy to enhance the entire patient journey. This role calls for an enterprise leader who can listen deeply, understand evolving organizational needs, and inspire teams to shape the strategies, capabilities, and resources that will define our future.

You are an enterprise leader who anticipates organizational needs, builds future ready capabilities, and deploys resources to deliver impact across therapeutic areas. You’ll harness proprietary data and advanced analytics to personalize support, improve outcomes, and demonstrate value. Leading a team of Operational and Patient Experience Leads, you will align closely with cross functional Franchise Teams to deliver a clearly differentiated OneSource experience. Reporting to the Head of Market Access and Patient Experience, you will be the executive owner of OneSource outcomes, risk, compliance, and value realization.

Accountability

Set the vision and program strategy: Define and champion a bold, industry-leading patient experience strategy for rare diseases that delivers unmatched service to patients and HCPs and creates a clearly differentiated OneSource experience.
Drive patient and customer centricity: Embed a relentless patient and HCP focus, create a culture with the team to continuously scan guidelines and competitive moves, and translate insights into strategies and tactics that extend OneSource’s leadership.
Lead and develop a high-performing team: Provide clear direction and inspiring leadership to a multi-functional organization, elevating engagement, capability, and talent. Build future-ready capabilities (e.g., experience design) and succession pipelines.
Orchestrate cross-functional innovation and growth: Mobilize and align interdependent cross-functional department leads across businesses and divisions to innovate at pace, accelerate growth, and meet or exceed financial commitments.
Optimize external ecosystem performance: Shape strategic partnerships and negotiate performance frameworks with vendors and service providers to deliver market-leading service levels, capabilities, and offerings that power the OneSource strategic plan. Build and cultivate senior relationships with key parters, converting needs and insights into scalable business opportunities and differentiation.
Leverage data and analytics as a strategic asset: Partner with Data Management to evolve advanced analytics, applications, and a comprehensive patient journey data hub that informs decisions, personalizes support, and delivers impact.
Own financial stewardship: Lead forecasting, budgeting, and performance management for OneSource, ensuring disciplined investment and sustained value creation. Own enterprise P&L elements and multi-year funding models, demonstrating impact, productivity, and cost-to-serve optimization, drive benefits realization and scenario planning.
Governance, Risk, and Compliance: Facilitate governance forums; ensure compliance with regulatory, pharmacovigilance, privacy (e.g., PIPEDA/GDPR), and information security requirements.

Essential Skills/Experience

Bachelor’s degree required; MBA or advanced degree in business or sciences preferred.
10+ years of relevant leadership experience, including roles in sales and marketing.
Proven ability to articulate and align franchise/divisional vision and priorities.
Track record of building high-impact external relationships that unlock growth.
Advanced analytical skills to translate patient, customer, and market data into strategic actions.
History of designing and implementing customer solutions that drive measurable business impact.
Strong command of P&L, forecasting, ROI, and value creation.
Demonstrated critical thinking, decision-making, and persuasive communication.
Proven ability to build high-performing teams and prioritize engagement and development.
Diverse cross-functional experience (beyond sales/marketing) and bilingual French considered assets.
Travel up to 30%

Your work will power rapid patient impact and shape the future of rare disease care in Canada and beyond. You will experience the true meaning of redefining lives - every day.

When we put unexpected teams in the same room, we redefine bold thinking with the power to inspire life-changing medicines.

In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca's Alexion Rare Disease Unit, you'll find an environment where diversity is celebrated and innovation thrives. Our patient-driven culture encourages exploration of new insights that profoundly impact lives. We value kindness alongside ambition as we strive for success in serving those in need. With tailored development programs designed for skill enhancement and empathetic understanding of patient journeys, you'll be empowered to make a difference. Supported by exceptional leaders and peers ready to lift you in marketing compliance and beyond.

At Alexion, you will find a collaborative culture that encourages innovation and a diverse environment where your contributions are valued. You will have the opportunity to be at the forefront of rare disease research and make a meaningful difference in patients' lives. Ready to lead and inspire? Apply now and take the first step towards a fulfilling career at Alexion, AstraZeneca Rare Disease.

We are using AI as part of the recruitment process.

This advertisement relates to a current vacancy.

About employer

More about this job

Responsibilities

Set the strategy and lead the OneSource patient experience program, developing the team and coordinating cross-functional partners to deliver differentiated support for patients and healthcare professionals. Oversee partnerships, analytics, financial performance, governance, risk, and compliance to improve outcomes and demonstrate sustained value.

Requirements

A bachelor’s degree is required, with an MBA or other advanced degree preferred, along with 10 or more years of relevant leadership experience, including sales and marketing roles. Candidates should bring strong P&L and analytical capabilities, a record of building teams and external relationships, and experience designing customer solutions with measurable business impact; French is an asset.

Skills

Patient Experience Strategy
Patient and HCP Centricity
Leadership and Team Development
Cross-Functional Collaboration
Data Analytics
Patient Journey Design
Financial Stewardship
P&L Management
Forecasting and Budgeting
ROI and Value Creation
Governance, Risk, and Compliance
Regulatory Compliance
Pharmacovigilance
Privacy Management
Information Security

Visa sponsorship

Not detected in the job text

Keywords

Rare Diseases
Patient Experience
OneSource
Patient Journey
Healthcare Professionals
Experience Design
Advanced Analytics
Patient Journey Data Hub
Data Management
Cross-Functional Leadership
Vendor Management
Strategic Partnerships
Performance Frameworks
P&L Management
Financial Forecasting
Budgeting
ROI
Value Realization
Cost-to-Serve Optimization
Scenario Planning
Governance
Risk Management
Regulatory Compliance
Pharmacovigilance
PIPEDA
GDPR
Information Security
Sales
Marketing
Biotechnology

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