Jobs in Canada

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Added 5 mins ago
MA
Production Associate
Musashi Americas
Arthur, ON
- Internship
Added 21 mins ago
Retail Sales Associate Part Time
Tailored Brands
Toronto, ON
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Added 57 mins ago
A
Senior Communications Designer
Actalent
Toronto, ON
- $80 to $100 CAD / hour
- Contract
Work EnvironmentHybrid model working 2 days in office at any location across the GTA
Added 1 hour ago
GC
Principal Engineer, Electrical
Glencore Canada
Sparwood, BC
- $153,000 to $189,000 CAD / year
- Full-time
Job ID104e06a0-cc67-4230-aa06-6cb6bf9c2ae1Last Updated28/08/2026
Added 1 hour ago
LH
Registered Clinician - PT / OT
Lifemark Health Group
Cranbrook, BC
- $96,000 to $130,000 CAD / year
- Full-time
Are you a Physiotherapist or Occupational Therapist o pen to relocation for the right opportunity, advancement, or a new adventure? What if your next move gave you more than just a job?
Added 1 hour ago
P&
Stage - Hiver 2027 - Ingénieur client et Nouveau programme moteur / Internship - Winter 2027 - Customer Engineering & New Engine Program
Pratt & Whitney
Longueuil, QC
- Full-time
Job Title: Internship - Winter 2027 - Customer Engineering & New Engine Program
Added 1 hour ago
GC
UI/UX Designer
Game Companies
Burnaby, BC
- $78,400 to $116,020 CAD / year
- Full-time
…and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those…
Added 1 hour ago
LC
Full Time Direct Support Professional
Lambton County Developmental Services
Port Franks, ON
- Full-time
This is your opportunity to be your best with LCDS!
Added 1 hour ago
W
General Merchandise Associate
Walmart
Merritt, BC
- Full-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 1 hour ago
W
(CAN) Meat Associate
Walmart
Campbell River, BC
- Part-time
Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living…
Added 1 hour ago
W
(CAN) Produce Stocker
Walmart
Campbell River, BC
- Part-time
Working as a Produce Stocker at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. The Produce Stocker delivers excellent customer service by…
Added 1 hour ago
AC
Estimateur | Estimator
Aston Carter
Lévis, QC
- $50 to $100 CAD / hour
- Contract
Job Title: EstimatorJob DescriptionThe Estimator will be responsible for calculating labor, materials, equipment, and service costs required for assigned scopes of work on ship repair…
Added 1 hour ago
CE
Part-Time Cast Member - Seasonal
Cineplex Entertainment LP
Abbotsford, BC
- Part-time
…energetic, fast-paced and social atmosphere, this may be the opportunity for…
Added 1 hour ago
T
Dynamics/Sharepoint Architect
TEKsystems
Toronto, ON
- $125 to $145 CAD / hour
- Contract
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Smithers, BC
- Full-time
…Physician. It is not only visitors who return to stay and find a job opportunity, but also physicians who have grown up in Smithers tend to be “homing pigeons”! That in itself vouches for…
Added 2 hours ago
HM
Internal Medicine
Health Match BC
Comox, BC
- Full-time
This position does not have inpatient MRP responsibilities, because inpatient is part of the job. Also, this position does not come with the expectation of overnight Internal Medicine call.
Added 2 hours ago
W
General Merchandise Associate
Walmart
New Westminster, BC
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 2 hours ago
AU
Counter Sorter
Alsco Uniforms
Edmonton, AB
- Full-time
Vous effectuerez des tâches physiques tout au long du quart de travail · Les exigences physiques consistent à pouvoir répondre aux exigences physiques pendant tout le quart de travail
Added 2 hours ago
EM
Customer Service Representative - Cold Lake
Enterprise Mobility
Cold Lake, AB
- $17.5 CAD / hour
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 3 hours ago
CG
Snow Removal Labourer
CSL Group Ltd.
Ottawa, ON
- $20 to $25 CAD / hour
- Contract
Reliable transportation to and from job sites (shovels don’t come with wheels)
Added 3 hours ago
CG
Snow Removal CREW LEAD
CSL Group Ltd.
Whitby, ON
- $25 to $30 CAD / hour
- Full-time
…there alongside your crew, setting the pace and ensuring the job gets done efficiently and…
Added 3 hours ago
CG
Snowplow / Heavy Equipment Operator
CSL Group Ltd.
Whitby, ON
- Full-time
Reliable transportation to and from job sites (we are not accessible by public transit)
Added 3 hours ago
A
Therapeutic Specialist – Gynecology & Gastroenterology (BC & SK)
AbbVie
Vancouver, BC
- $93,000 to $143,000 CAD / year
- Full-time
At AbbVie, you won't just have a job, you’ll have the opportunity to unlock a bright future, because we're not just a workplace; we're a world of possibilities.
Added 3 hours ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Calgary, AB
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 3 hours ago
WC
(CAN) Meat Associate
Walmart Canada
Campbell River, BC
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…

Alexion Pharmaceuticals, Inc.

Patient Experience Associate

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 14, 2026
Posting language: English
Posted: Nov 14, 2026

Original job description

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Position Summary

The Patient Experience Associate supports effective delivery and continuous improvement of Patient Support Programs designed to help eligible patients navigate access to prescribed therapies.

Working within the Market Access and Patient Experience team at Alexion, the Associate partners with external PSP service providers and internal cross-functional teams to help patients and healthcare providers navigate the treatment-access journey. This includes supporting reimbursement navigation, program enrolment and services, operational issue resolution, program performance monitoring, and implementation of program enhancements.

The role requires a strong understanding of Canada's healthcare environment, where access pathways can vary by province/territory and between public and private coverage, together with a strong commitment to patient experience, privacy, compliance and operational excellence.

Key Responsibilities

Patient Support Program Operations

Support day-to-day operations of assigned Canadian PSPs and patient services.
Coordinate activities with PSP vendors, specialty pharmacies and other service providers, as applicable.
Develop and obtain internal approval of key documents to support OneSource program and business objectives
Monitor service delivery, operational issues and customer concerns and facilitate timely resolution with appropriate collaborators.
Support launches, indication expansions, program changes and implementation of new patient services.
Maintain program documentation, processes and standard operating procedures as required.

Reimbursement & Patient Access

Support PSP services that help patients and healthcare providers navigate public and private reimbursement pathways.
Develop an understanding of provincial/territorial drug coverage requirements and relevant private insurance processes.
Identify recurring access barriers and work with PSP partners and internal collaborators to improve patient journeys.
Monitor changes in the Canadian reimbursement environment that may affect program operations or patient access.

Patient Experience

Help find opportunities to simplify the patient and healthcare-provider experience across the PSP journey.
Bring forward insights from program operations, patients, healthcare providers and vendors to inform improvements.
Support initiatives designed to enhance accessibility, consistency and quality of PSP services.
Keep patient needs central when evaluating operational processes and program enhancements.

Data, Insights & Performance

Monitor benchmarks, service levels and operational metrics for assigned programs.
Review vendor reports and identify trends, exceptions, operational risks and opportunities for improvement.
Prepare dashboards, business reviews and presentations communicating PSP performance and insights.
Support evaluation of program enhancements and implementation of continuous-improvement initiatives.

Vendor & Cross-Functional Collaboration

Serve as a day-to-day operational contact for selected PSP vendor activities.
Coordinate deliverables, issue resolution, implementation activities and follow-up actions.
Work closely with Patient Experience, Market Access and other internal functions such as Medical, Regulatory, Legal, Privacy, Pharmacovigilance/Safety, Finance and Procurement, as appropriate.
Support vendor governance and business review meetings.

Privacy, Compliance & Governance

Handle PSP activities with appropriate consideration for Canadian privacy requirements, company policies and applicable provincial requirements.
Support processes designed to protect patients' personal and health information throughout the program.
Support program governance, documentation, training, audits and corrective or preventive actions as appropriate.
Raise potential privacy, safety, quality or compliance matters through established company processes.

Qualifications

Bachelor's degree in business, health sciences, life sciences or another relevant field, or equivalent combination of education and experience.
Experience in pharmaceuticals, healthcare, patient services, reimbursement, specialty pharmacy or a related field preferred.
Knowledge of the Canadian healthcare, reimbursement and drug-access environment is strongly preferred.
Experience working with Patient Support Programs or healthcare service providers is an asset.
Strong project coordination and organizational capabilities, including ability and demonstrated experience applying latest AI tools in using diverse AI tools to support project management or optimize operations
Strong analytical skills with the ability to interpret program data and translate findings into actionable insights.
Excellent written and verbal communication skills.
Ability to collaborate effectively with internal cross-functional teams and external partners.
Strong attention to detail and commitment to patient privacy, compliance and ethical business practices.
Proficiency in Microsoft Office applications; experience working with dashboards and data-visualization tools is an asset.
French-language capability is an asset, particularly for supporting a national Canadian program.

Key Competencies

Patient-centric attitude
Canadian healthcare and reimbursement competence
Operational excellence
Vendor and collaborator management
Analytical thinking and problem solving
Collaboration and influence
Accountability and follow-through
Learning agility

At Alexion, you will find a collaborative culture that encourages innovation and a diverse environment where your contributions are valued. You will have the opportunity to be at the forefront of rare disease research and make a meaningful difference in patients' lives. Ready to lead and inspire? Apply now and take the first step towards a fulfilling career at Alexion, AstraZeneca Rare Disease.

⠀

Annual base salary for this position ranges from 71,915.20 to 94,388.70.

AstraZeneca is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The range provided in this posting represents an offer pay range used in a majority of situations. The base pay offered will vary depending on multiple individualized factors, including the candidate's skills and experience, job-related knowledge, and other specific business and organizational needs. In some cases, offers outside the range may also be considered to address unique circumstances.

In addition, our permanent positions offer an annual Variable Pay Bonus/Short Term Incentive opportunity as well as eligibility to participate in our equity-based long-term incentive program (if applicable to role). Benefits offered for permanent roles include a competitive Flex Benefits & Retirement Savings Program, 4 weeks’ paid vacation, and annual Personal Days. Fixed Term Contract/Temporary positions (excluding students) are offered a Contract Benefits Program.

We are using AI as part of the recruitment process.

This advertisement relates to a current vacancy.

Apply on LinkedIn About employer

More about this job

Responsibilities

Support the day-to-day delivery and improvement of Canadian Patient Support Programs, including reimbursement navigation, enrolment, vendor coordination, issue resolution, and program documentation. Monitor program performance and patient experience, collaborate with internal and external partners, and support privacy, compliance, governance, and service enhancements.

Requirements

A bachelor's degree in business, health sciences, life sciences, or a related field is preferred, or an equivalent combination of education and experience; relevant pharmaceutical, healthcare, patient services, reimbursement, or specialty pharmacy experience is an asset. Candidates should bring knowledge of Canada's healthcare and reimbursement environment, strong coordination and analytical skills, effective communication and collaboration, attention to privacy and compliance, and proficiency with Microsoft Office; experience using AI tools and French-language capability are assets.

Skills

Canadian Healthcare and Reimbursement Knowledge
Patient Access Navigation
Project Coordination
Vendor Management
Cross-Functional Collaboration
Data Analysis
Dashboard and Reporting Preparation
Continuous Improvement
Privacy and Compliance
Operational Issue Resolution
Microsoft Office
AI Tools
Communication
Problem Solving
Patient-Centric Service

Benefits

Variable Pay Bonus
Equity-Based Long-Term Incentive Program
Flexible Benefits Program
Retirement Savings Program
Four Weeks' Paid Vacation
Annual Personal Days

Visa sponsorship

Not detected in the job text

Keywords

Patient Support Programs
Patient Experience
Market Access
Canadian Healthcare
Reimbursement Navigation
Public Drug Coverage
Private Insurance
Specialty Pharmacy
Patient Access
Vendor Governance
Program Operations
Operational Metrics
Dashboards
Data Visualization
Continuous Improvement
Project Coordination
Artificial Intelligence Tools
Microsoft Office
Patient Privacy
Compliance
Pharmacovigilance
Standard Operating Procedures
Corrective and Preventive Actions
Cross-Functional Collaboration
Rare Disease

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Work requirements

Jobs in Canada