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Added 9 mins ago
Audit Manager I, Global Finance (1166)
TD
Toronto, ON
Full-time
Provide subject matter expertise and/or input to audit projects/initiatives as a representative for area of specialization identify key risks and identify opportunities where controls are…
Added 24 mins ago
Senior Brand Marketing Specialist
Wawanesa Insurance
Toronto, ON · North York - Toronto, ON (Hybr, ON
The Senior Brand Marketing Specialist works with the Manager, Brand Marketing to support brand marketing efforts required to build and deliver a world class brand in line with our mutuality…
Added 1 hour ago
Caregiver/PSW (casual, part-time)
TheKey
Burlington, ON
Part-time · Other
…you'll have the opportunity to deliver premium, in-home care to senior individuals, allowing them to safely and comfortably age in their own…
Added 3 hours ago
Senior banking advisor
National Bank of Canada
AB · Edmonton, AB
Full-time
A career as a Senior Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your…
Added 3 hours ago
Customer Service Representative (Work from Home)
AlgaeCal
Remote, Canada
Full-time · Remote
Why you're the best Customer Service Representative for this role. Give quantifiable examples of related achievements.
Added 3 hours ago
Project Officer - DLCP
Shared Health-Soins Communs
Winnipeg, MB
Full-time
DLCP immediately requires a Shared Health Site Representative for all MJA-inclusive projects to manage project information and issues; manage agreements; support Shared-Health related MJA…
Added 8 hours ago
Project Officer - DLCP
Winnipeg Regional Health Authority
Winnipeg, MB
DLCP immediately requires a Shared Health Site Representative for all MJA-inclusive projects to manage project information and issues; manage agreements; support Shared-Health related MJA…
Added 8 hours ago
District Representative - Office of Senator Rubio (Ontario, CA)
City of Santa Fe Springs
ON · Ontario, Canada
Full-time
PROMOTIONAL OPPORTUNITIES: Registered Environmental Health Specialist may advance by competitive examination to: Senior Registered Environmental Health Specialist $3608.00 Current Bi Weekly…
Added 11 hours ago
Leader, Trades & Maintenance, Facilities Management
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
Full-time
Reporting to the Senior Manager, the Leader is responsible for overseeing the development and supervision of the day-to-day activities of the assigned service delivery area and coordinates…
Added 13 hours ago
Manager, HR Business Partners (HRBP)
Government of Manitoba
Winnipeg, MB
Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 13 hours ago
Senior Advisor, Portfolio Resource Management
TransLink
Vancouver, BC · Greater Vancouver Metropolitan Area
$91,840 to $137,760 CAD / year
Full-time
…management. Provides strategic advice and recommendations to senior managers regarding workforce investments, delivery readiness, organizational capacity, resource risks, portfolio…
Added 13 hours ago
Executive Director, Public Accounts
Government of Manitoba
Winnipeg, MB
Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 14 hours ago
Corporate Account Manager
Robert Half
BC · Fraser Valley, BC
Full-time
…corporate accounts. The successful candidate will act as the senior commercial representative in the region, owning key relationships and driving long-term, profitable growth within a…
Added 15 hours ago
Business Development Director
FirstService Residential Canada
Mississauga, ON
Full-time
…the ability to effectively collaborate with various internal senior associates to effectively close sales and achieve…
Added 16 hours ago
Senior Specialist, Executive Development
University of Ottawa
Ottawa, ON · Desmarais Hall
Full-time
The Senior Specialist, Executive Development plays an important role in building philanthropic relationships and managing a portfolio of donors and prospects for the Telfer School of…
Added 16 hours ago
Client Account Specialist
Dawn Recruiting Agency
Toronto, ON
Full-time
This role is ideal for candidates with experience in positions such as: Customer Service Representative, Retail Sales Associate, Bank Teller, Financial Services Representative, Personal…
Added 17 hours ago
Wealth Management - Operations Internship-Co-op - Winter 2027
Scotiabank
ON · Edmonton, ON
Provide customer service in accordance with Scotia Service Standards.
Added 17 hours ago
(sr) Technology Sales Representative (Edmonton)
Konica Minolta Business Solutions, U.S.A., Inc.
AB · Edmonton, Alberta
Full-time
We’re looking for a Senior Account Executive to join our team!
Added 17 hours ago
Assistant Management Accountant (Capital)
NHS Scotland
Mackenzie, BC
Full-time
…unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes…
Added 17 hours ago
Senior IT Security Consultant
Government of Manitoba
Winnipeg, MB
Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 17 hours ago
Program Advisor (Bilingual and Non-Bilingual)
Government of Manitoba
Winnipeg, MB
Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 17 hours ago
Project Manager
Robertson & Company Ltd.
Aurora, ON
Contract
…resources that are both OPS unionized employees and fee-for-service (FFS)…
Added 18 hours ago
Manager, Business Development
Coveo
Montreal, QC
…develop a team of Sales Development Representatives (SDRs) and Senior SDRs, creating the focus, accountability and support they need to perform at their…
Added 18 hours ago
Assistant Vice President Shelf Management Solutions & Accounts
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
Other
…continuing funds and builds out the recommendations for Mackenzie’s senior management and Independent Review Committee (IRC).• Leads the execution of fund mergers and terminations working…
Added 19 hours ago
Junior Field Representative / Assistant Contract Administrator
Neegan Burnside Ltd.
Orangeville, ON
Full-time
Burnside Group of Companies is hiring a Junior Field Representative / Assistant Contract Administrator to join our Orangeville team. This is a strong opportunity for a recent graduate in…

AlgaeCal

Customer Service Representative (Work from Home)

Remote, Canada

Pay: $55,000 starting salary with the opportunity to increase rapidly as training targets are met.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Sep 25, 2026

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Applications open in a new tab.

Original job description

Career with a heart! If you like helping people, and you want to feel supported in your work –– this is the opportunity for you. Every day, concerned people call the AlgaeCal helpline. They’ve just had bad news about their bones – and they’re scared they might break at any moment. But after talking with YOU, their fear will melt away.

We call our Customer Care Representatives – Bone Health Consultants – and a typical day might include:

Acting as a knowledge base for customers' inquiries with respect to our products and their bone health
Actively listening to customers and providing them with everything they need to make an informed decision about AlgaeCal.
Supporting our customers through a variety of mediums (email, phone).
Processing orders and returns for customers.
Helping customers understand the results of their DEXA bone scans.
Updating the records of customer interactions, processing customer accounts, and filing documents. So yes, you’ll need to enjoy administrative tasks to thrive in this role.
But most importantly, setting our customers up for MAXIMUM SUCCESS

This opportunity is tailor-made for you if:

You’ve got a solid customer service background. You are passionate about natural health. You are an expert at building a rapport with customers and devoted to helping people find that aha moment – where they go from despair to hope. You’re organized. You’re humble. You think critically and creatively. You love to support and inspire others. You don’t just accept feedback – you WANT feedback, because you’re hungry to be better than you were yesterday. You’re also a brilliant multi-tasker who can effortlessly shift between a variety of priorities.

So if you want to work with some of the nicest people you’ll ever meet. And you want to feel good about making a difference in the world –– all while learning about natural health and working in a well organized and supportive workplace –– send us your resume. And BTW… some of our senior executives started out in this role –– so if you’ve got the talent, there’s no telling where this job might take you :)

To best service our clients, our Customer Success Centre is open 7 days per week until 5pm PST. Work schedules consist of five consecutive days and will be tailored to meet the business's needs. That said, we want to make your new role as conducive to your life and so your schedule will rarely change, however successful applicants must be flexible to work the needed fixed schedule.

Example shift rotation: Sunday to Thursday or Tuesday to Saturday.
This role requires availability for one weekend day.

You’ll also enjoy the following benefits:

$55,000 starting salary with the opportunity to increase rapidly as training targets are met.
A generous healthcare package
Monthly team events and activities
Flexible Stat Holidays with the option to bank days for later use
Remote team building opportunities (Coffee Chats!)
Supported professional development and continued learning through training and coaching.

And above all, you’ll join a team that you’ll never want to leave. Culture is everything to us. Yes, we work extremely hard to change as many people’s lives as possible. But we know how to have fun and reward ourselves too.

You should know this…

AlgaeCal is a hyper-growth company, which means that the role is always evolving as the company grows. We are not a typical ‘transactional’ thinking company. We are a heart-based company where people come first. In order to be successful here, you will need to have this mindset, work smart, hard, and embrace everything that is offered.

If this sounds like a position for you, please respond to this advertisement with your resume and cover letter. This is an essential part of your application. We need to make sure you’re a good fit for our happy team - that’s why we’ll be paying close attention to your carefully written cover letter.

Applications submitted without a resume and cover letter will be unsuccessful.

Please, read carefully:

Write a cover letter addressing:

Why you're the best Customer Service Representative for this role. Give quantifiable examples of related achievements.
Describe why you fit perfectly with our values. Read them here: http://shorturl.at/lptFT
What's the toughest challenge you’ve ever overcome in your life? How did you overcome it?
What do you do for fun?

Explain what you’re doing now for a job:

If you don’t have one, explain why.
If you have one, explain why you’re looking elsewhere.

Upload your cover letter and resume:

Ensure that your cover letter and resume are saved and sent as one file.

Click the “Apply Now” button on this page and upload your (1) cover letter (2) resume.

*Important* AlgaeCal isn’t a boring run-of-the-mill company. So some of the questions in your online application might feel out of the ordinary. These questions are an essential part of your application. We need to make sure you’re a good fit for our happy team - that’s why we’ll be paying close attention to your answers.

For more information about us, please visit our website.

Apply About employer

More about this job

Responsibilities

Act as a knowledge base for customer inquiries regarding products and bone health while providing support via email and phone. Manage administrative duties including processing orders, returns, and updating customer account records.

Requirements

Requires a solid background in customer service and a passion for natural health. Candidates must be organized, capable of multi-tasking, and able to work a flexible, fixed schedule including weekends.

Skills

Customer service
Active listening
Administrative tasks
Multi-tasking
Communication
Critical thinking
Creative thinking
Relationship building
Order processing
Data entry

Benefits

Healthcare package
Monthly team events
Flexible stat holidays
Remote team building
Professional development
Training and coaching

Remote locations

British Columbia, Canada

Remote locations (standardized)

British Columbia, Canada

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bone Health
DEXA Scans
Administrative
Remote Work
Customer Success
Natural Health
Order Processing
Data Management
Communication
Multi-tasking
Customer Support
Client Relations
Professional Development

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