Director of Operations

Director of Operations - Precision Fabrication & Machine Building

Niagara Region, Ontario | Full-time, on-site

Position : Director of Operations

Size of operation : 20 employees, incl. 15 skilled trades

Operations : Single plant: fabrication, welding, electrical, assembly and custom machine builds;

high-mix, low-volume

Direct reports: Shop floor leads, production planning, materials and purchasing,

Location: Niagara Region, Ontario - on-site

Employment : Permanent, full-time

Compensation: Base salary CAD$125,000–$145,000 + performance bonus + benefits

Career path: Development path to General Manager

THE OPPORTUNITY

Our client, a privately held industrial manufacturing group, is seeking a Director of Operations for one of its operating companies: an established small manufacturer of fabricated components, custom industrial machinery and assembled products, serving external OEM customers as well as other companies within the group.

The business is planned to roughly double its revenue in 2027. The General Manager owns the P&L, customers, sales and engineering. The Director of Operations owns everything between order and shipment, with full authority over the shop floor: production, planning, purchasing, stores, quality and the people who run them.

The immediate focus is implementing a new ERP: costing, creating bills of materials, production orders, and tracking efficiency and quality. This is a role for a high-potential operations leader who wants to grow: the successful candidate will be developed to step up to General Manager.

PRIORITIES FOR THE FIRST 12 MONTHS

What it means

1. Implement new ERP

Lead the new ERP implementation end to end: product costing, creating BOMs, production orders on every job, and tracking labour efficiency and quality - one system of record for the plant.

2. Measure the cost

Job costing on every job - estimate vs actual reconciled, no inventory variances or costing surprises; accurate cost data for quoting and the P&L.

3. Organise the plant

Inventory control and accurate item master, purchasing discipline (no order without a PO), controlled stores, 5S, defined material flow.

4. Deliver with the capacity in place

Plan and schedule the shop to deliver about twice the volume without routine overtime or temporary labour; on-time delivery measured weekly.

5. Drive efficiency and quality

Labour efficiency, scrap, rework and defects tracked weekly and improved; cost of materials and supplies under control.

6. Build the team

Clear roles and KPIs for every lead; recruit and develop skilled trades.

KEY RESPONSIBILITIES

1. ERP, costing and production data

• Lead the ERP implementation: item master, BOMs, routings, production orders and shop-floor time capture.

• Run job costing on every job; reconcile estimate vs actual and report variances.

• Build weekly operating dashboards: delivery, efficiency, quality, inventory and cost.

2. Production and plant performance

• Run the plant hands-on: scheduling, capacity, labour efficiency, scrap and rework.

• Establish an organised, safe shop floor - 5S, visual management and defined material flow.

• Own the operations input to the facility and capital equipment plan.

3. Materials, purchasing and inventory

• Enforce purchasing controls: no order without a PO; supplier delivery and price performance.

• Eliminate inventory variances: accurate item master, cycle counts, controlled stores and timely material booking.

• Reduce inventory and WIP while protecting delivery.

4. Quality

• Own the quality system: documented processes, inspection, non-conformance and corrective action.

• Maintain required certifications; reduce cost of rework and customer-reported defects.

5. Project execution

• Deliver custom machine builds (including controls and automation, factory acceptance testing and commissioning) to scope, cost and schedule.

• With engineering, ensure engineering release, BOM accuracy and change control before material is committed.

6. People and safety

• Lead the operations team; set clear roles, accountabilities and KPIs; develop skilled trades and apprentices.

• Full accountability for occupational health and safety on the shop floor and a zero-harm culture.

7. Working with the General Manager

• Provide cost, capacity and delivery dates for quotations and order acceptance.

• Contribute the operations inputs to the budget and monthly forecast.

• Monthly operations reporting and input to quarterly Board materials.

HOW SUCCESS IS MEASURED

ERP

BOMs and production orders live on every job; time captured on the floor

Costing accuracy

Job cost actual vs estimate; jobs closed with full costing

Inventory

Inventory variance; inventory turns; PO compliance

Delivery

On-time delivery to promise date; overtime hours

Efficiency

Labour efficiency; throughput per employee

Quality

Customer-reported defects; scrap and cost of rework

Safety

Lost-time incidents; corrective actions closed

People

Key roles filled; retention

QUALIFICATIONS AND EXPERIENCE

• 7+ years in manufacturing operations, including 3+ years leading production or plant operations.

• Background in a job-shop, contract fabrication or custom equipment manufacturing environment.

• Hands-on ERP implementation experience: item master, BOMs, routings, production orders and job costing.

• Proven record of fixing inventory accuracy and improving on-time delivery, efficiency and quality.

• Strong command of fabrication processes - laser cutting, forming, welding, electrical/controls and assembly - and of project-based machine builds.

• Lean / continuous improvement practitioner; working knowledge of Ontario health and safety legislation.

• Degree in Mechanical or Manufacturing Engineering or equivalent; P.Eng., MBA, Lean Six Sigma or APICS/CPIM are assets.

• Ambition and capability to grow into a General Manager role.

WHAT WE ARE LOOKING FOR

• System builder - puts structure, data and discipline where there is none.

• Hands-on and visible on the floor; sets and holds standards daily.

• Data-driven; decides from cost, capacity and delivery facts.

• Direct, structured communicator who escalates early and follows through.

• High energy and ambition; wants to grow into general management.