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Algonquin College

Full-time Intake and Outreach Coordinator

Ottawa, ON, Canada

$44.48-$51.40-Hourly · Full-time

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Job details

Pay: $44.48-$51.40-Hourly
Job type: Full-time
Listed closing date: Oct 21, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department:

Centre for Accessible Learning

Position Type:

Full-Time Support

Salary Range:

$44.48-$51.40-Hourly

Scheduled Weekly Hours:

36.25

Anticipated Start Date:

November 30, 2026

Length of Contract:

N/A

Posting Information

Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.

Posting Closing Date:

October 21, 2026

Please note: jobs are posted until 11:59 pm on the job closing date.

Land Acknowledgment:

Algonquin College campuses in Ottawa and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.

Job Description:

Coordinates and oversees a broad range of operational activities within the Centre for Accessible Learning (CAL), including intake and assessment processes, disability-related funding administration, data management, communications, reporting, outreach, and service coordination. Acts as the primary liaison between CAL and key institutional partners, including the Financial Aid and Student Awards Office regarding BSWD, CSG-DSE, and disability-related OSAP processes; the Welcome Centre regarding student intake and onboarding; the Registrar's Office regarding classroom and lab access for support personnel; and external service providers supporting students with disabilities.

Provides guidance and ongoing support in the processing of disability-related bursary applications and coordinates the scheduling of Educational Assistants, American Sign Language Interpreters, Visual Interpreters, Personal Support Workers, and other specialized support personnel, including arranging coverage and backfill as required. Ensures support personnel have access to Brightspace, learning materials, equipment, and other resources necessary to support student participation and success.

Serves as the lead administrator and subject matter expert for CAL's ClockWork data management system, coordinating system operations across all campuses and acting as the primary liaison with software developers regarding system enhancements, maintenance, troubleshooting, and implementation of new functionality. Collaborates with internal stakeholders to identify operational requirements, configure system solutions, implement process improvements, document system architecture and procedures, and provide technical support, training, and guidance to administrative staff, faculty, and end users. Supports the integration of ClockWork with other College systems to promote effective information sharing and operational efficiency.

Coordinates departmental data collection, statistical analysis, surveys, and reporting activities, including student satisfaction surveys and government reporting requirements related to accessibility funding. Maintains expertise in the College's student information systems, SharePoint, website administration, and related technologies that support departmental operations.

Functions as the first point of contact for CAL staff requiring support with intake, data management, communications, and system-related processes. Provides day-to-day leadership to the Intake and Assessment Support Officer and Computerized Note Taker and Support Officer, assigning work, monitoring priorities, and providing guidance on procedures, standards, and service delivery.

Leads outreach and awareness initiatives that promote accessibility and student success by delivering presentations and educational sessions to students, faculty, staff, school boards, and community partners. Represents CAL at College and community events, develops partnerships that support transition and retention of students with disabilities, and coordinates major outreach initiatives, including Open Doors, Discovery Days, ASPIRE transition programming, Career Services workshops, Open House activities, and other recruitment and student engagement events.

Required Qualifications:

Minimum four (4) year degree in Education, Psychology, Counselling, Disability Studies, Social Work or a related field.
Minimum five (5) years experience in full-time, related, progressively senior, practical experience working with persons with disabilities in an educational setting.
Experience conducting clinical interviews and interpreting clinical documentation.
Experience in working with persons with disabilities to facilitate their academic, social and career development.
Experience with report writing, data management and statistical analysis.

Vacancy is for PO1562

*This position is paid at Payband J Comparator

This position requires regular on-site work at Algonquin College’s Woodroffe (Ottawa) Campus

This position is subject to the terms of the Part-time Support Staff Collective Agreement:

https://www.algonquincollege.com/hr/files/2019/06/2019-21-PT-Supp-Staff-CA_FINAL_EN.pdf

Why Join Algonquin College?

Compensation: Many roles offer a competitive base salary and comprehensive benefits, including health, dental, and retirement plans designed to support your well-being. Eligibility for benefits vary by position. Benefits | Careers
Learning and Development Opportunities: Access to training, tuition assistance programs (Algonquin College Courses and Degree Completion), certifications, workshops, and professional courses that allow you to grow and advance in your career. About Us | Employee Learning and Development. Availability depends on role and employment status.
Company Culture: Our values of caring, learning, integrity, and respect define how we interact with one another. We foster a supportive and collaborative environment. Algonquin College has been recognized by Forbes as one of Canada’s Best Employers for 2025 and one of Canada’s Best Employers for Diversity for 2024
Inclusion, Diversity, Equity, and Accessibility (IDEA): We are proud to be the first Ontario college to implement an Equity, Diversity, and Inclusion policy, fostering an inclusive workplace where all employees feel respected and valued. Affinity Group Conversation Communities | Inclusion & Diversity & Truth and Reconciliation
Flexible Work Arrangement Policy. Select positions are eligible for hybrid work in accordance with the College’s Flexible Work Arrangement Policy https://www.algonquincollege.com/policies/hr26/ (subject to change).

How We Use AI in Hiring:

Algonquin College uses artificial intelligence technology to assist in screening and assessing applicants and their applications, while ensuring that all processes respect and uphold the provisions of applicable collective agreements above all else.

Accessibility:

Algonquin College values diversity and is an equal opportunity employer. We are committed to fostering an inclusive, equitable, and culturally respectful workplace. We offer an inclusive work environment and encourage applications from candidates of all backgrounds, including Indigenous peoples, persons with disabilities, members of racialized groups, and individuals from diverse communities. If you require accommodation during the recruitment process, please contact the Human Resources department at humanresources@algonquincollege.com. While we thank all those who apply, only those to be interviewed will be contacted.

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More about this job

Responsibilities

Coordinates operational activities within the Centre for Accessible Learning, including intake processes, disability-related funding administration, and data management. Acts as a primary liaison with institutional partners and provides leadership to departmental support staff while leading outreach and awareness initiatives.

Requirements

Requires a minimum four-year degree in Education, Psychology, Counselling, Disability Studies, Social Work, or a related field. Candidates must have at least five years of progressively senior experience working with persons with disabilities in an educational setting.

Skills

Intake coordination
Disability services
Data management
Statistical analysis
Report writing
Clinical interview
Stakeholder management
System administration
Outreach
Staff supervision
Accessibility advocacy
Project coordination
Technical support
Training
Communication

Benefits

Health insurance
Dental plan
Retirement plan
Tuition assistance
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Intake
Outreach
Disability Studies
ClockWork
Brightspace
SharePoint
Accessibility
Student Services
Data Analysis
Case Management
Higher Education
Clinical Documentation
Educational Assistants
Bursary Administration
OSAP
BSWD
CSG-DSE
Student Engagement
Policy Implementation
Equity
Diversity
Inclusion

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