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Added 9 mins ago
TH
Loss Prevention Specialist Full Time- 6 Month Contract (WHITBY NORTH)
The Home Depot
Whitby, ON
- Full-time
May involve quickly responding to public address system announcements, including customer services calls, pages, and general information.
Added 9 mins ago
TH
Hardware Sales Associate Part Time - 7226 Parry Sound
The Home Depot
Parry Sound, ON
- Part-time
Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
Added 9 mins ago
SH
Patient Care Associate (Remote)
Sailor Health
Remote, Canada
- $40,000 to $50,000 CAD / year
- Full-time
- Remote
Experience welcome, not required. You may have worked in healthcare, customer service, or an administrative support role before – but most importantly, you’re organized, compassionate, and…
Added 9 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Williams Lake, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 9 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Smiths Falls, ON
- $15 CAD / hour
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 23 mins ago
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Personal Banking Associate (Future opportunities) - Montreal East (full-time)
TD
L'Assomption, QC · Lachenaie, QC · Mascouche, QC · Montreal, QC · Repentigny, QC · Terrebonne, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 24 mins ago
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(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Candiac, QC
- Full-time
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Added 38 mins ago
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Sales Associate-Print&Services
Staples Canada
Calgary, AB
- Part-time
Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed…
Added 38 mins ago
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Business Development Associate
Manulife
Montreal, QC
- Full-time
Added 53 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 53 mins ago
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Cashier, Hourly Part Time Day
Shoppers Drug Mart
Edmonton, AB
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Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 53 mins ago
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Regulated Pharmacy Technician, Hourly Part Time Day
Shoppers Drug Mart
Edmonton, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 53 mins ago
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(CAN) Consumables Associate
Walmart
Kindersley, SK
- Part-time
Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes…
Added 53 mins ago
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Temporary Sales Associate
kate spade new york
Niagara Falls, ON · Canada One
- Part-time
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products…
Added 53 mins ago
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Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
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Tool Rental Sales Associate: Part Time - NANAIMO
The Home Depot
Nanaimo, BC
- Part-time
Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
Added 1 hour ago
TH
Loss Prevention Specialist Full Time
The Home Depot
Mississauga, ON
- Full-time
May involve quickly responding to public address system announcements, including customer services calls, pages, and general information.
Added 1 hour ago
R
Paint sales associate
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Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Added 1 hour ago
LC
Cashier, Hourly Part Time Day
Loblaw Companies Limited
AB · Edmonton, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
LC
Cashier, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Surrey, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
LC
Regulated Pharmacy Technician, Hourly Part Time Day
Loblaw Companies Limited
AB · Edmonton, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
LC
Cashier, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
West Kelowna, BC
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Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
OV
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Markham, ON
- Full-time
Exchange/M365 E-mail and services such as SharePoint and Teams, etc...
Added 1 hour ago
GF
Equipment Install Tech/Driver - Waterloo
GoodLife Fitness
Waterloo, ON · Maintenance Warehouse
- Full-time
…the highest function of all aspects of both member-facing and associate areas. This role is also responsible for reporting on work progress and completion while communicating with…
Added 1 hour ago
CC
Production Associate - Garment Hanger/Inspector - 2nd Shift - Temporary
Cintas Canada
Langley (District), BC · Langley, BC
- Full-time
Cintas is seeking a Production Associate - Garment Hanger/Inspector to support the Rental Division. The Garment Hanger/Inspector is responsible for safely and accurately placing customer…

Algonquin College

Full-time Student Success Specialist

Ottawa, ON, Canada

$38.09-$44.04-Hourly · Full-time

Apply About employer

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Job details

Pay: $38.09-$44.04-Hourly
Job type: Full-time
Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department:

Associate Chair's Office

Position Type:

Full-Time Support

Salary Range:

$38.09-$44.04-Hourly

Scheduled Weekly Hours:

36.25

Anticipated Start Date:

December 05, 2026

Length of Contract:

n/a

Posting Information

Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.

Posting Closing Date:

November 19, 2026

Please note: jobs are posted until 11:59 pm on the job closing date.

Land Acknowledgment:

Algonquin College campuses in Ottawa and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.

Job Description:

Reporting to the Associate Chair or Academic Manager, the Student Success Specialist plays a vital part in a student's academic success and is an important position in the strategic enrolment management process. Working within an integrated team of Faculty, Program Coordinators, Chairs and Academic Advisors, the Student Success Specialist plays a key role in the development and implementation of academic success strategies in a learner's journey.

A major focus of this position is proactively reaching out to learners deemed "at risk" through various student engagement initiatives and integrate with the work of other internal stakeholders (Faculty, Program Coordinators, Chairs and Academic Advisors) by delivering enhancement programming to learners in accordance with a student retention calendar. This position places particular emphasis on programming and interventions on level one students.

Working closely with Faculty, the Student Success Specialist brings in supports and resources at key times along the student academic journey. The incumbent supports strategic enrollment management by successfully implementing core student retention strategies, identifying process improvements and recommending new initiatives. As part of their duties, the incumbent will meet with at-risk students considering withdrawing from their program to support an informed decision process that may include referrals and check-ins with various program supports and services. The incumbent will make recommendations based on analysis of student withdrawal data. The incumbent provides students with impartial guidance to support their academic success, offers resources and referrals to College services and respond to questions or concerns learners may have. The incumbent must work closely and partner effective with Student Support Services and programs.

Key responsibilities:

Conduct proactive outreach to students at key points in their academic journey.

Assist with developing individualized academic-success and progression plans.

Provide guidance to students on registration, course loads, withdrawals, transfers, pathways, returning to studies, and graduation requirements.

Refer students to appropriate College and community supports.

Review at-risk and progression information and coordinate interventions.

Develop and deliver academic-success workshops and onboarding activities.

Collaborate with academic and student-service partners on retention strategies.

Maintain accurate and confidential advising records.

Track participation and evaluate student-success initiatives.

Analyze withdrawal and progression information to identify trends and recommend improvements.

Required Qualifications:

Minimum three (3) year diploma or degree in Social Sciences, Adult Learning, Education, or a related field. Equivalent combination of relevant education and work experience may be accepted in place of formal education;
Minimum three (3) years of experience working with adult learners and supporting academic success;
Experience implementing student-success, academic-advising, learner-support, or retention initiatives;
Experience analyzing and interpreting information from multiple sources;
Excellent communication and interpersonal skills;
Strong analytical, organizational, judgment, and problem-solving skills;
Ability to manage multiple priorities and deadlines independently;
Ability to work collaboratively and handle confidential information appropriately;
Proficiency with Microsoft Office and the ability to learn College information systems.

Assets

Experience in a postsecondary environment;
Experience with academic progression advising;
Experience developing and facilitating workshops;
Experience using Excel, student-information systems, learning-management systems, CRM platforms, or reporting tools.

This position is paid at Payband H

This position is eligible for hybrid work in accordance with the College's Flexible Work Arrangement Policy (subject to change): https://www.algonquincollege.com/policies/hr26/

This position is subject to the terms of the Full-Time Support Staff Collective Agreement: SSCollectiveAgreementCurrent_E-1.pdf (algonquincollege.com)

Why Join Algonquin College?

Compensation: Many roles offer a competitive base salary and comprehensive benefits, including health, dental, and retirement plans designed to support your well-being. Eligibility for benefits vary by position. Benefits | Careers
Learning and Development Opportunities: Access to training, tuition assistance programs (Algonquin College Courses and Degree Completion), certifications, workshops, and professional courses that allow you to grow and advance in your career. About Us | Employee Learning and Development. Availability depends on role and employment status.
Company Culture: Our values of caring, learning, integrity, and respect define how we interact with one another. We foster a supportive and collaborative environment. Algonquin College has been recognized by Forbes as one of Canada’s Best Employers for 2025 and one of Canada’s Best Employers for Diversity for 2024
Inclusion, Diversity, Equity, and Accessibility (IDEA): We are proud to be the first Ontario college to implement an Equity, Diversity, and Inclusion policy, fostering an inclusive workplace where all employees feel respected and valued. Affinity Group Conversation Communities | Inclusion & Diversity & Truth and Reconciliation
Flexible Work Arrangement Policy. Select positions are eligible for hybrid work in accordance with the College’s Flexible Work Arrangement Policy https://www.algonquincollege.com/policies/hr26/ (subject to change).

How We Use AI in Hiring:

Algonquin College uses artificial intelligence technology to assist in screening and assessing applicants and their applications, while ensuring that all processes respect and uphold the provisions of applicable collective agreements above all else.

Accessibility:

Algonquin College values diversity and is an equal opportunity employer. We are committed to fostering an inclusive, equitable, and culturally respectful workplace. We offer an inclusive work environment and encourage applications from candidates of all backgrounds, including Indigenous peoples, persons with disabilities, members of racialized groups, and individuals from diverse communities. If you require accommodation during the recruitment process, please contact the Human Resources department at humanresources@algonquincollege.com. While we thank all those who apply, only those to be interviewed will be contacted.

Apply About employer

More about this job

Responsibilities

The Student Success Specialist proactively engages with at-risk students to implement academic success strategies and retention initiatives. They collaborate with faculty and academic advisors to provide guidance on registration, withdrawals, and progression planning.

Requirements

Candidates must possess a minimum three-year diploma or degree in Social Sciences, Education, or a related field. At least three years of experience in supporting adult learners and implementing student success or retention initiatives is required.

Skills

Academic advising
Student retention
Data analysis
Communication
Interpersonal skills
Organizational skills
Problem-solving
Microsoft Office
Workshop facilitation
Conflict resolution
Reporting
CRM platforms
Learning management systems
Student information systems

Benefits

Health insurance
Dental plan
Retirement plan
Tuition assistance
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Student Success
Academic Advising
Retention Strategies
Higher Education
Social Sciences
Adult Learning
Data Analysis
Microsoft Office
Workshop Facilitation
Student Engagement
Academic Progression
CRM
Learning Management Systems
Reporting Tools
Student Support Services
Onboarding
Retention Calendar
Academic Success
Student Withdrawal Data

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