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Added 21 hours ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Added 8 mins ago
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Customer Success Manager - Enterprise
Fours
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
We're hiring an Enterprise Customer Success Manager to join our growing CS team. You'll own a portfolio of strategic enterprise accounts, serving as the primary point of contact and driving…
Added 8 mins ago
F
Customer Success Manager - SMB
Fours
Vancouver, BC
- Full-time
We're hiring an SMB Customer Success Manager (Eastern Time) to join our growing CS team. You'll own a book of approximately 50–70 SMB accounts (up to $25K ARR per account, totaling 1M+…
Added 22 mins ago
B
Business Technology Solutions Manager
BGIS
Markham, ON
- Full-time
The Business Technology Solutions Manager is responsible for on going management of the cross service line technology solution, including facilities, projects, space/occupancy planning,…
Added 22 mins ago
S
Order Fulfillment Coordinator
SWTCH
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
…ensuring that qualified candidates speak directly with the hiring manager and a member of our P&C team. All qualifications will be done face-to-face, whether that is in person or over…
Added 22 mins ago
O
Customer Success Manager
Occupier
Remote, Canada
- Full-time
- Remote
As a Customer Success Manager, you’ll partner with our customers to help them get maximum value from Occupier and reach their desired outcomes. You’ll own the full customer lifecycle, from…
Added 22 mins ago
Supervisor- Shared Services
Fort McKay Group of Companies
Fort McMurray, AB
Under the direction of the Shared Services Manager, the Supervisor- Shared Services will support the Corporate and Operations teams by ensuring efficient and accurate processing of time…
Added 53 mins ago
C
Part-Time Manager
Claire's
Prince George, BC
- $18 to $19 CAD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 53 mins ago
GD
GARAGE - Seasonal Sales Associate - Prairie Mall
Groupe Dynamite
Grande Prairie, AB
- Temporary
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 53 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 53 mins ago
C
Sales Associate
Claire's
Toronto, ON
- $17 to $18 CAD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 53 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 1 hour ago
NF
Bakery InStore Department Manager Part Time Day
No Frills
Whitby, ON
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 1 hour ago
CC
Head of Security Operations
CMA CGM
Montreal, QC
- Full-time
…operational readiness for new features. They ensure every Operations Manager (OM) is fully empowered to operate their product, escalate hot topics, and maintain high service…
Added 1 hour ago
S
Produce - Clerk Produce
Sobeys
North Vancouver, BC
- Full-time
Any other duties as assigned by the Store Manager
Added 1 hour ago
M
Department Manager, Category
MEC
Vancouver, BC
- $56,000 to $69,900 CAD / year
- Full-time
As the Department Manager, Category, you are a key store leader accountable for driving strong business and member outcomes through effective product category leadership, operational…
Added 1 hour ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
We are seeking a Senior Manager or Director, Indirect Tax to join our growing Tax practice in Toronto or Vancouver. This is a leadership role focused on indirect tax advisory, compliance,…
Added 1 hour ago
BC
Sales and Reservations Coordinator
Bella Coola Heli Sports
Bella Coola 1, BC
- Full-time
● Post Trip Follow-Up – Coordinate with office manager to collect post visit feedback, with particular focus to engage with guests that are interested in rebooking.
Added 1 hour ago
M
Department Manager, Member Experience
MEC
Vancouver, BC
- $56,000 to $69,900 CAD / year
- Full-time
As the Department Manager, Member Experience, you are a key store leader responsible for delivering exceptional member experiences across the sales floor, Cash and Member Service Desk, and…
Added 1 hour ago
B
Business Technology Solutions Manager
BGIS
Markham, ON
- Full-time
The Business Technology Solutions Manager is responsible for on going management of the cross service line technology solution, including facilities, projects, space/occupancy planning,…
Added 1 hour ago
Product Marketing Manager (B2C FinTech)
Talencore
Toronto, ON
Our client, a Series B fintech with a team of 70+ members and 100%+ YoY growth, is hiring a Product Marketing Manager in Toronto. They’re building a financial platform that helps U.S. real…
Added 1 hour ago
Partner Relationship Manager
Property Law Firm CB LLP
Oakville, ON
Added 1 hour ago
Partner Relationship Manager
Property Law Firm CB LLP
Calgary, AB
Added 2 hours ago
MC
Commercial Analyst
Meridian Credit Union
St. Catharines, ON
- $52,000 to $75,000 CAD / year
- Full-time
…responsibility, leading to assumption of a position as a Relationship Manager Business Banking, Cash Management or Business Credit…
Added 2 hours ago
MC
Commercial Analyst
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- $52,000 to $75,000 CAD / year
- Full-time
…responsibility, leading to assumption of a position as a Relationship Manager Business Banking, Cash Management or Business Credit…
Added 2 hours ago
MC
Commercial Analyst
Meridian Credit Union
Owen Sound, ON · Barrie, ON
- $52,000 to $75,000 CAD / year
- Full-time
…responsibility, leading to assumption of a position as a Relationship Manager Business Banking, Cash Management or Business Credit…

Algonquin College

Full-time Student Success Specialist

Ottawa, ON, Canada

$38.09-$44.04-Hourly · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $38.09-$44.04-Hourly
Job type: Full-time
Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department:

Associate Chair's Office

Position Type:

Full-Time Support

Salary Range:

$38.09-$44.04-Hourly

Scheduled Weekly Hours:

36.25

Anticipated Start Date:

December 05, 2026

Length of Contract:

n/a

Posting Information

Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.

Posting Closing Date:

November 19, 2026

Please note: jobs are posted until 11:59 pm on the job closing date.

Land Acknowledgment:

Algonquin College campuses in Ottawa and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.

Job Description:

Reporting to the Associate Chair or Academic Manager, the Student Success Specialist plays a vital part in a student's academic success and is an important position in the strategic enrolment management process. Working within an integrated team of Faculty, Program Coordinators, Chairs and Academic Advisors, the Student Success Specialist plays a key role in the development and implementation of academic success strategies in a learner's journey.

A major focus of this position is proactively reaching out to learners deemed "at risk" through various student engagement initiatives and integrate with the work of other internal stakeholders (Faculty, Program Coordinators, Chairs and Academic Advisors) by delivering enhancement programming to learners in accordance with a student retention calendar. This position places particular emphasis on programming and interventions on level one students.

Working closely with Faculty, the Student Success Specialist brings in supports and resources at key times along the student academic journey. The incumbent supports strategic enrollment management by successfully implementing core student retention strategies, identifying process improvements and recommending new initiatives. As part of their duties, the incumbent will meet with at-risk students considering withdrawing from their program to support an informed decision process that may include referrals and check-ins with various program supports and services. The incumbent will make recommendations based on analysis of student withdrawal data. The incumbent provides students with impartial guidance to support their academic success, offers resources and referrals to College services and respond to questions or concerns learners may have. The incumbent must work closely and partner effective with Student Support Services and programs.

Key responsibilities:

Conduct proactive outreach to students at key points in their academic journey.

Assist with developing individualized academic-success and progression plans.

Provide guidance to students on registration, course loads, withdrawals, transfers, pathways, returning to studies, and graduation requirements.

Refer students to appropriate College and community supports.

Review at-risk and progression information and coordinate interventions.

Develop and deliver academic-success workshops and onboarding activities.

Collaborate with academic and student-service partners on retention strategies.

Maintain accurate and confidential advising records.

Track participation and evaluate student-success initiatives.

Analyze withdrawal and progression information to identify trends and recommend improvements.

Required Qualifications:

Minimum three (3) year diploma or degree in Social Sciences, Adult Learning, Education, or a related field. Equivalent combination of relevant education and work experience may be accepted in place of formal education;
Minimum three (3) years of experience working with adult learners and supporting academic success;
Experience implementing student-success, academic-advising, learner-support, or retention initiatives;
Experience analyzing and interpreting information from multiple sources;
Excellent communication and interpersonal skills;
Strong analytical, organizational, judgment, and problem-solving skills;
Ability to manage multiple priorities and deadlines independently;
Ability to work collaboratively and handle confidential information appropriately;
Proficiency with Microsoft Office and the ability to learn College information systems.

Assets

Experience in a postsecondary environment;
Experience with academic progression advising;
Experience developing and facilitating workshops;
Experience using Excel, student-information systems, learning-management systems, CRM platforms, or reporting tools.

This position is paid at Payband H

This position is eligible for hybrid work in accordance with the College's Flexible Work Arrangement Policy (subject to change): https://www.algonquincollege.com/policies/hr26/

This position is subject to the terms of the Full-Time Support Staff Collective Agreement: SSCollectiveAgreementCurrent_E-1.pdf (algonquincollege.com)

Why Join Algonquin College?

Compensation: Many roles offer a competitive base salary and comprehensive benefits, including health, dental, and retirement plans designed to support your well-being. Eligibility for benefits vary by position. Benefits | Careers
Learning and Development Opportunities: Access to training, tuition assistance programs (Algonquin College Courses and Degree Completion), certifications, workshops, and professional courses that allow you to grow and advance in your career. About Us | Employee Learning and Development. Availability depends on role and employment status.
Company Culture: Our values of caring, learning, integrity, and respect define how we interact with one another. We foster a supportive and collaborative environment. Algonquin College has been recognized by Forbes as one of Canada’s Best Employers for 2025 and one of Canada’s Best Employers for Diversity for 2024
Inclusion, Diversity, Equity, and Accessibility (IDEA): We are proud to be the first Ontario college to implement an Equity, Diversity, and Inclusion policy, fostering an inclusive workplace where all employees feel respected and valued. Affinity Group Conversation Communities | Inclusion & Diversity & Truth and Reconciliation
Flexible Work Arrangement Policy. Select positions are eligible for hybrid work in accordance with the College’s Flexible Work Arrangement Policy https://www.algonquincollege.com/policies/hr26/ (subject to change).

How We Use AI in Hiring:

Algonquin College uses artificial intelligence technology to assist in screening and assessing applicants and their applications, while ensuring that all processes respect and uphold the provisions of applicable collective agreements above all else.

Accessibility:

Algonquin College values diversity and is an equal opportunity employer. We are committed to fostering an inclusive, equitable, and culturally respectful workplace. We offer an inclusive work environment and encourage applications from candidates of all backgrounds, including Indigenous peoples, persons with disabilities, members of racialized groups, and individuals from diverse communities. If you require accommodation during the recruitment process, please contact the Human Resources department at humanresources@algonquincollege.com. While we thank all those who apply, only those to be interviewed will be contacted.

Apply About employer

More about this job

Responsibilities

The Student Success Specialist proactively engages with at-risk students to implement academic success strategies and retention initiatives. They collaborate with faculty and academic advisors to provide guidance on registration, withdrawals, and progression planning.

Requirements

Candidates must possess a minimum three-year diploma or degree in Social Sciences, Education, or a related field. At least three years of experience in supporting adult learners and implementing student success or retention initiatives is required.

Skills

Academic advising
Student retention
Data analysis
Communication
Interpersonal skills
Organizational skills
Problem-solving
Microsoft Office
Workshop facilitation
Conflict resolution
Reporting
CRM platforms
Learning management systems
Student information systems

Benefits

Health insurance
Dental plan
Retirement plan
Tuition assistance
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Student Success
Academic Advising
Retention Strategies
Higher Education
Social Sciences
Adult Learning
Data Analysis
Microsoft Office
Workshop Facilitation
Student Engagement
Academic Progression
CRM
Learning Management Systems
Reporting Tools
Student Support Services
Onboarding
Retention Calendar
Academic Success
Student Withdrawal Data

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