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Added 2 mins ago
Financial Service Representative
Money Mart
Thunder Bay, ON
…supporting the communities where we live and work, and creating a workplace where employees can grow, make an impact, and help customers navigate everyday financial needs. If you’re…
Added 2 mins ago
T
Digital Customer Engineer
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Toronto, ON · TPCA Toronto
- $75,000 CAD / year
- Full-time
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Added 2 mins ago
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- Full-time
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Added 2 mins ago
F
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- Full-time
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Verification of identity, citizenship, education, professional credentials, personal and professional references, credit check and/or criminal background check.
Added 17 mins ago
HB
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Toronto, ON
- Full-time
Bachelor degree in Business Administration, Finance, Data Science or other related field; a professional designation in the field of finance (such as a CA or a CFA) and/or equivalent…
Added 17 mins ago
F
Webber - Patrol Maintenance Technician - Homer - Infrastructure Management
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- Full-time
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Added 17 mins ago
R
Senior Relationship Manager, Commercial Financial Services - Healthcare Professionals- EN
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- Full-time
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Added 17 mins ago
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Financial Service Advisor - Subaru
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Added 17 mins ago
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Data Governance Specialist (Data Analytics) - BMO Insurance
BMO
Toronto, ON · YNG
- Full-time
Post-secondary education in Data Analytics, Data Science, Computer Science, Information Management, Business Analytics, or a related discipline, or equivalent professional experience.
Added 17 mins ago
B
Bilingual Client Services Associate (15 month contract)
BMO
Toronto, ON · YNG
- Full-time
Provides accurate and professional service by telephone, written mail or e-mail. Supports administrative requirements to ensure the smooth operation of the unit. Service provided for one of…
Added 17 mins ago
RD
Administrative Assistant
RBC Dominion Securities
Richmond Hill, ON
- Full-time
Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
Added 17 mins ago
RI
Associate Portfolio Manager, Asset Allocation
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Toronto, ON
- Full-time
Professional investment designation such as CFA or CAIA, or equivalent institutional investment experience
Added 17 mins ago
RD
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- Full-time
A professional approach to all situations to create a positive working environment

Algonquin College

Part-time Student Advisor, AC Online

Ottawa, ON, Canada

$37.47-$43.51-Hourly · Part-time

Apply on algonquincollege.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $37.47-$43.51-Hourly
Job type: Part-time
Apply by: Nov 20, 2026
Working hours: 24 hours per week
Posting language: English
Posted: Nov 13, 2026

Original job description

Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department:

Academic Manager ACO

Position Type:

Part-Time Support

Salary Range:

$37.47-$43.51-Hourly

Scheduled Weekly Hours:

Anticipated Start Date:

December 07, 2026

Length of Contract:

n/a

Posting Information

Employees who are part-time internal candidates, as defined by the Part-Time Support Collective Agreement, will be given first consideration.

Posting Closing Date:

November 20, 2026

Please note: jobs are posted until 11:59 pm on the job closing date.

Land Acknowledgment:

Algonquin College campuses in Ottawa and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.

Job Description:

Reporting to Academic Manager, AC Online (ACO), the incumbent is the primary contact for a diverse online population of full-time students and fulfills multiple responsibilities related to specialized progression supports and guidance while meeting and exceeding student success and retention objectives. The incumbent is required to coordinate and maintain a portfolio of online student programs that includes case management processes, analyzing detailed academic records, and communicating a wide variety of information to help facilitate learner success

In providing high-quality client service, the incumbent builds relationships with online learners through focused digital outreach and communication supports. The incumbent utilizes technology-enabled applications to help plan, develop and deliver focused and self-directed progression and registration services, which relate to online learner onboarding, retention, and success in online courses. Working with an integrated team of Student Success Specialists(s), Program Support Officers, Program Support Specialists, and other college services such as the Registrar and Financial Aid, the incumbent supports learners throughout the student lifecycle, from registration to graduation.

Employing a variety of college technology systems and early alerts to monitor, track and create reports the incumbent determines specific retention supports and contributes to the strategic enrolment management process. Maintaining a personalized and continuous focus on the online learner experience is central to the role. This position is responsible for identifying process improvements and recommending new initiatives and strategies. The incumbent requires the ability to work additional hours during peak operational periods as required.

Required Qualifications:

Minimum three (3) year Diploma, Degree or Equivalent in the Field of Business, Education, Human Resources, Marketing, Public Relations, Social Sciences, Career Development, or any other program with a Cooperative Education component;
Minimum three (3) years experience in providing client service and/or general advising for an online and diverse clientele preferably in an educational setting.

Anticipated Weekly Schedule: 24 hours per week (6 hours, 4 days a week)

*This position is paid at Payband: H - Comparator

Vacancy is for P12440

This position is subject to the terms of the Part-time Support Staff Collective Agreement: 2021-24-PT-Support-Staff-CA_FINAL_EN-1.pdf (algonquincollege.com)

This position is eligible for hybrid work in accordance with the College's Flexible Work Arrangement Policy (subject to change): https://www.algonquincollege.com/policies/hr26/

Why Join Algonquin College?

Compensation: Many roles offer a competitive base salary and comprehensive benefits, including health, dental, and retirement plans designed to support your well-being. Eligibility for benefits vary by position. Benefits | Careers
Learning and Development Opportunities: Access to training, tuition assistance programs (Algonquin College Courses and Degree Completion), certifications, workshops, and professional courses that allow you to grow and advance in your career. About Us | Employee Learning and Development. Availability depends on role and employment status.
Company Culture: Our values of caring, learning, integrity, and respect define how we interact with one another. We foster a supportive and collaborative environment. Algonquin College has been recognized by Forbes as one of Canada’s Best Employers for 2025 and one of Canada’s Best Employers for Diversity for 2024
Inclusion, Diversity, Equity, and Accessibility (IDEA): We are proud to be the first Ontario college to implement an Equity, Diversity, and Inclusion policy, fostering an inclusive workplace where all employees feel respected and valued. Affinity Group Conversation Communities | Inclusion & Diversity & Truth and Reconciliation
Flexible Work Arrangement Policy. Select positions are eligible for hybrid work in accordance with the College’s Flexible Work Arrangement Policy https://www.algonquincollege.com/policies/hr26/ (subject to change).

How We Use AI in Hiring:

Algonquin College uses artificial intelligence technology to assist in screening and assessing applicants and their applications, while ensuring that all processes respect and uphold the provisions of applicable collective agreements above all else.

Accessibility:

Algonquin College values diversity and is an equal opportunity employer. We are committed to fostering an inclusive, equitable, and culturally respectful workplace. We offer an inclusive work environment and encourage applications from candidates of all backgrounds, including Indigenous peoples, persons with disabilities, members of racialized groups, and individuals from diverse communities. If you require accommodation during the recruitment process, please contact the Human Resources department at humanresources@algonquincollege.com. While we thank all those who apply, only those to be interviewed will be contacted.

Apply on algonquincollege.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The incumbent serves as the primary contact for online students, managing academic records and providing guidance to support student success and retention. They coordinate student programs, utilize technology for digital outreach, and collaborate with college services to facilitate the student lifecycle from registration to graduation.

Requirements

Candidates must possess a minimum three-year diploma, degree, or equivalent in fields such as Business, Education, or Social Sciences. Additionally, at least three years of experience in client service or academic advising for a diverse online clientele is required.

Skills

Academic advising
Student retention
Case management
Client service
Digital outreach
Data analysis
Registration services
Communication
Relationship building
Reporting
Process improvement

Benefits

Health insurance
Dental insurance
Retirement plans
Tuition assistance
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Academic advising
Student success
Retention
Case management
Online learning
Digital outreach
Registration
Enrolment management
Client service
Higher education
Hybrid work
Academic records
Process improvement
Student lifecycle
Algonquin College

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Jobs in Canada