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Added 19 mins ago
KB
Assistant Store Manager - Sales and Services
Kent Building Supplies
Corner Brook, NL
- Full-time
The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a…
Added 19 mins ago
A
Senior Product Manager, Data Platform
Autodesk
Toronto, ON
- Full-time
Autodesk is hiring a Product Manager to join the Analytics Data Platform team. The Analytics Data organization builds and runs the data and AI platform Autodesk teams use to capture,…
Added 19 mins ago
AC
Assistant Sales Operations Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
The Assistant Sales Operation Manager for Amphenol Highspeed IO business unit supports the Sales Operation team in executing marketing and business strategies, driving customer…
Added 19 mins ago
GD
DYNAMITE - Assistant Manager - Bayshore Shopping Centre
Groupe Dynamite
Ottawa, ON · Nepean, ON
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 20 mins ago
Team Lead-Retail
Roots
Kingston, ON
…motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model…
Added 32 mins ago
Director, Community Partnerships
Government of Alberta
Edmonton, AB
Classification: Management Senior Manager Zone 1
Added 35 mins ago
EB
Senior Executive Assistant
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
Reporting to the Manager, Executive Office & Board Liaison, you will act as an extension of both the executive and the Executive Office, exercising sound judgment, discretion, and…
Added 35 mins ago
SI
Retail Assistant Manager
Staples Inc.
Coquitlam, BC
- Full-time
As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and…
Added 49 mins ago
ES
Guardianship and Trusteeship Coordinator
Easter Seals Alberta
Calgary, AB
- Full-time
Reporting to the Family Resource & Program Manager, the Guardianship & Trusteeship Coordinator manages a caseload of clients, providing education, coordinating applications, facilitating…
Added 1 hour ago
C
Supervisor Transportation
CN
Vancouver, BC
- Full-time
Support the Transportation Manager and Assistant Superintendent during crossing accidents, incidents or injuries, including employee response, police coordination and site management until…
Added 1 hour ago
SF
Administrative and Payroll Assistant
SGGG Fund Services Inc.
Toronto, ON
- $58,000 to $63,000 CAD / year
- Contract
…administration software, SGGG-FSI’s over 400 employees provide full-service fund administration to clients from our headquarters in Toronto and affiliate offices in Cayman, the United…
Added 1 hour ago
AL
Residential Property Manager
Avenue Living Residential
AB · Edmonton, AB
- Full-time
By focusing on leadership excellence, employee engagement, and quality service- combined with a continuous improvement mindset, we give you the green light to create meaningful connections…
Added 1 hour ago
LD
Pharmacy Assistant - Part Time
London Drugs Limited
Vancouver, BC
- $18.25 to $22.09 CAD / hour
- Part-time
- Other
You will be responsible for assisting the Pharmacists and Pharmacy Manager with daily operations of the Pharmacy Department. Duties will include customer service, servicing the front…
Added 1 hour ago
S
assistant store manager, Toronto, ON
Starbucks
Toronto, ON
- $56,000 to $66,500 CAD / year
2 years retail / customer service management experience
Added 1 hour ago
S
assistant store manager, Granby / Bromont, QC
Starbucks
Saint-Alphonse-de-Granby, QC · Bromont, QC · Granby, QC
- $52,600 to $63,050 CAD / year
Two years of experience in managing a retail or customer service team
Added 1 hour ago
CC
Retail Sales Associate
Canna Cabana
Huntsville, ON
- $17.95 to $18.5 CAD / hour
- Part-time
Maintain a high level of product and service knowledge
Added 1 hour ago
C
Supervisor Transportation
CN
Halifax, NS
- Full-time
Support the Transportation Manager and Assistant Superintendent during crossing accidents, incidents or injuries, including employee response, police coordination and site management until…
Added 1 hour ago
TP
Executive Assistant Office Manager
TDS Personnel
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Seeking a highly organized, technologically savvy, and proactive Executive Assistant/Office Manager to provide comprehensive administrative support to the office and team. The ideal…
Added 1 hour ago
LG
Assistant Store Manager - Full Time - Yorkdale Shopping Centre
L'OCCITANE Group (B Corp)
Toronto, ON
- Full-time
As an Assistant Store Manager at L’Occitane Yorkdale Shopping Centre, your mission is to create an environment that offers a peaceful respite from the hustle and bustle of daily life.…
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Calgary, AB
- Full-time
…experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer…
Added 1 hour ago
BL
Reception + Office Services Assistant (Victoria)
BC Legal Management Association
Victoria, BC
- Other
The Reception + Office Services Assistant functions as the “face of the firm” and plays an important role in representing the firm’s character and values by providing front-desk and…
Added 1 hour ago
Customer Experience Manager
Laura Canada
Saguenay, QC
As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping…
Added 1 hour ago
Assistant Manager - Blue Chip Cafe
AMS of UBC
Vancouver, BC
The Assistant Manager is responsible for assisting the Outlet Manager with the operational and financial success of the operation. This role requires a self-motivated individual with very…
Added 1 hour ago
SHIFT LEADER - KENNEDY COMMONS
Kitchen Stuff Plus
Toronto, ON
…shop again and again for our great staff and helpful customer service. We are proud of, and invest in, our great people. Join our team, explore, and discover all the great stuff we have to…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…

Algonquin Resort

Assistant Front Office Manager

St. Andrews, NB, E5B 1T7, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years’ experience in a similar supervisory/leadership role
Posting language: English
Posted: Oct 7, 2026

Original job description

THE OPPORTUNITY:

ASSISTANT FRONT OFFICE MANAGER

REPORTS TO FRONT OFFICE MANAGER

THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With 77 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NFLD but also experientially diverse from Roadside inns to luxury urban properties.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

THE HOTEL:

The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection

Exactly Like Nothing Else

For over a century, The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection has welcomed travelers to an exquisite stay in New Brunswick. Located in historic St. Andrews, voted as Canada's top destination by USA Today, the resort is unique in its offerings: an idyllic seaside town with locally authentic dining & shops, the region's warmest swimming at Katy's Cove beach and award-winning whale watching, all at our doorstep. Featuring 233 luxury Guestrooms, five dining outlets, an award-winning 18-hole golf course, full conference center and spa, The Algonquin is the centerpiece of Maritime hospitality.

Under the stewardship of InnVest, Canada's largest owner & operator of hotels, significant investments are currently underway including a thoughtful reimagining of all Guestrooms, restaurants & public spaces as well as the construction of a new Nordic Spa, supporting our year-round offerings. Since 1889, The Algonquin has led the way for Canadian resort innovation - join us as we embark on our second century of authentic Maritimes hospitality.

Be where you can do your best work, Begin your purpose, Belong to an amazing global team, and Become the best version of you.

THE ROLE:

The Assistant Front Office Managers primary function is to assist the Front Office Manager with the operations of the Front Office. He or she acts as a manager to all Front Office personnel assist with guests. Accountable for ensuring that guest interactions with Front Office personnel are handled properly, and that the experience is a pleasant one for the guest. This is accomplished by overseeing employee/guest interactions and interceding when necessary.

ACTIVITIES:

The duties of the Assistant Front Office Manager include, but are not limited to the following:

Develop, prepare, execute & achieve financial goals.

Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
Meet with managers and other supervisors to stay informed of changes affecting operations
Assist in training of all positions within department
Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention
Inform workers about interests and special needs of specific groups
Apply customer/guest feedback to service improvement efforts
Take disciplinary action to address performance problems
Motivate, develop, and direct people as they work, identifying the best people for the job

Responsible for the supervision, recruitment, selection, training and development of front office personnel.
Ensure application of credit policies, controls and handling of financial transactions are in accordance with company policies.
Ensure staff is knowledgeable on all hotel facilities, daily functions, current hotel promotions, as well as local activities within the city.

Handle guest feedback/concerns promptly to ensure the highest level of guest satisfaction.
Promote a culture focused on guest service.

Recommends, develops and implements staff incentives designed to increase revenues.
Implement and maintain all company policies and procedures.
Assist hotel management as directed with development of special reports and/or special projects.
Administer and maintain all uniforms and inventories, including printed materials.

Assist in the operation of other departments within the hotel when required.

Manager on Duty shifts are required, oversee day-to-day operations.

Other duties as assigned.

COMPETENCIES WE ARE SEEKING:

3+ years’ experience in a similar supervisory/leadership role

Excellent verbal and written communication skills
Accuracy and attention to detail
Strong interpersonal and problem solving abilities
Service focused personality with the ability to lead by example
Computer-savvy
Experience with property management system an asset
Well organized self-starter
Results-oriented with the ability to be flexible and work well under pressure
Degree or Diploma in Hospitality Management is an asset
Night Audit experience an asset
Must be available days, evenings, weekend and holidays.

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

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More about this job

Responsibilities

The Assistant Front Office Manager assists in overseeing daily front office operations, including staff supervision, training, and recruitment. They are responsible for ensuring high levels of guest satisfaction and managing financial transactions in accordance with company policies.

Requirements

Candidates should have at least 3 years of supervisory experience in a hospitality setting and strong leadership abilities. A degree or diploma in Hospitality Management is considered an asset, along with proficiency in property management systems.

Skills

Front office operations
Staff supervision
Guest relations
Financial goal management
Staff training
Performance management
Recruitment
Conflict resolution
Property management systems
Leadership
Communication skills
Problem solving
Customer service
Inventory management
Policy implementation

Visa sponsorship

Not detected in the job text

Keywords

Front Office Manager
Hospitality
Hotel Management
Guest Experience
Supervision
Leadership
Financial Goals
Staff Training
Recruitment
Property Management System
Customer Service
Inventory Control
Manager on Duty
Performance Evaluation
Operations Management
Policy Compliance
Team Development
Conflict Resolution
Communication
Problem Solving

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