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Added 2 months ago
AR
Assistant General Manager
Algonquin Resort
Ottawa, ON
- Full-time
The Assistant General Manager is primarily responsible for the operations of the front office department, while supporting the General Manager in the day-to-day operation of all…
Added 2 months ago
CP
Assistant Project Manager
Colliers Project Leaders
North Bay, ON · Thunder Bay, ON · ON
- $58,965 to $74,574 CAD / year
- Full-time
Significant professional development, training, and a mentorship program
Added 2 months ago
A
Construction Manager, T1/T3 Revitalization
AECOM
Mississauga, ON
- $124,000 to $174,000 CAD / year
- Full-time
Manages the owner’s construction management team incl. Deputy Construction Manager and Construction Inspectors for the sub-program.
Added 2 months ago
Flight Licensed Practical Nurse
Keewatin Air LP
Winnipeg, MB
Current Neonatal Resuscitation Program (NRP) certification is an asset
Added 2 months ago
Assistant Maintenance and Facilities Manager
Friday Harbour Resort
Innisfil, ON
- Employee Assistance Program and free Headspace membership
Added 2 months ago
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Family Support Worker, Children's Services -Geraldton, ON FSW0826
nosp
Geraldton, ON
- Full-time
Opportunities for growth and professional development
Added 2 months ago
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Counsellor, Children's Services- Nipigon CC0826
nosp
Nipigon, ON
- Full-time
Opportunities for growth and professional development
Added 2 months ago
LC
Influencer Partnerships Manager - 12 Month Contract
Loblaw Companies Limited
Brampton, ON
- Full-time
We are looking for a Manager, Influencer Partnerships to help evolve how our brands identify, partner with and activate creators across the Loblaw enterprise.
Added 2 months ago
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Chef Manager , Ottawa
Cook
Ottawa, ON
- Full-time
Now, if you were to come on board as a Chef Manager, we’d ask you to do the following for us:
Added 2 months ago
AH
Senior Project Manager (Construction)
Archmill House
Hamilton, ON · Ancaster, Ontario
- Full-time
…client satisfaction. Our latest innovation, the Rapid Re-Image™ program, exemplifies this commitment. This cutting-edge restaurant remodeling solution is designed to meet the unique demands…
Added 2 months ago
P
SAP S/4HANA Data Management, Senior Manager (Bilingual FR/EN)
PwC
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- Full-time
As an SAP S/4HANA Data Management, Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. We are looking for an experienced…
Added 2 months ago
CI
Store Manager
Carters Inc.
Saskatoon, SK
- Full-time
As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents,…
Added 2 months ago
GD
GARAGE - Store Manager - Park Place Mall
Groupe Dynamite, Inc Garage
Lethbridge, AB
- Full-time
Reporting to the District Manager, your main focus as Store Manager is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business…
Added 2 months ago
TS
The Shoe Co. - Supervisor Part-time
The Shoe Co.
Toronto, ON
- Part-time
As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you…
Added 4 months ago
M
Software Engineer – Threat Protection (Windows/C++)
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Waterloo, ON · UNAVAILABLE, Ontario
- Full-time
…flagship McAfee products. Reporting to the Software Engineering Manager, this team delivers software that keeps our customers’ machines free from harmful malware and potentially unwanted…
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Manager, Energy
Government of Alberta
Edmonton, AB
…excellence across product and platform teams. The Application Manager is critical to ensuring and integrating effective solution and service delivery of all the Digital Design and Delivery…
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Regional Operations Manager, Residential Rentals
Sifton Properties Limited
London, ON
- Full-time
…invaluable contributions of our team members and prioritize their development, health and well-being. For generations, we’ve been in the business of building communities for people to live,…
Added 3 months ago
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Electrical Designer
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- Full-time
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Added 2 months ago
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- Full-time
We support our employees to shape their career by encouraging continuing education and investing in training and development.
Added 2 months ago
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Edmonton, AB · Calgary, AB
- Full-time
Grow your skills and career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our…
Added 2 months ago
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Added 2 months ago
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Associate Property Manager
CAPREIT
London, ON
- Other
If this is you, come join our community as an Associate Property Manager.
Added 2 months ago
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Warehouse/Yard Associate
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Communicating clearly with your manager, teammates, and customers

Algonquin Resort

Assistant General Manager

Ottawa, ON, K1J 7T1, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3–5 years of progressive hotel operations experience, ideally within a branded hotel environment.
Posting language: English
Posted: Aug 26, 2026

Original job description

THE ROLE:

The Assistant General Manager is primarily responsible for the operations of the front office department, while supporting the General Manager in the day-to-day operation of all departments, in times of absence and as required. Maintaining high standards of quality, guest and employee satisfaction.

ACTIVITIES:

The duties and responsibilities for the Assistant General Manager include, but are not limited to the following:

Leadership, training and performance management of all departments with particular responsibility for the Front Office Operations.
“Hands on” and active member of the front desk team, performing the role of guest service representative and night audit as scheduled.
Implement and maintain all company policies and procedures.
Ensure 100% guest satisfaction.
To ensure Revenue Management goals are met or exceeded.
Develop, prepare, execute and achieve financial goals.
Hire, train, support and coach staff to create a productive, efficient team.
Oversee and participate in day-to-day operations and sales activities.
Representative of the management team to hotel guests, employees and members of the community.
To ensure the proper housekeeping and maintenance of the hotel’s physical facilities resulting in employee and guest safety, orderly operations, good appearance, compliance with brand and legislative standards resulting in budget control.
Increase Market Share by knowing the hotel’s position to the local competition and ensuring that plans are developed and executed to improve that position by maximizing hotel sales.
Reports and follows procedures with regards to any injuries and accidents in the workplace, instructs staff to follow safe working practices and enforces Health and Safety regulations.
Ensure that all appropriate systems and controls are in place to produce accurate reports.
Implement and maintain all company policies and procedures.
Responsible for purchasing, inventory and other controls.
Fills in for any vacant shifts as needed and assigned by General Manager.
Performs functions of the General Manager in his or her absence.
Assists with bi-weekly payroll processing in absence of the General Manager.
Assists with other duties as well as responsibilities associated with Assistant General Manager position including but not limited to the above as assigned by General Manager.

COMPETENCIES WE ARE SEEKING:

3–5 years of progressive hotel operations experience, ideally within a branded hotel environment.
Currently working as a Front Office Manager or in a Rooms Division role and ready for the next step.
Strong front office, rooms and guest service experience, with the ability to handle escalations and support day-to-day hotel operations.
Experience with scheduling, payroll, training, coaching and performance management.
Some exposure to hotel financials, including budgets, forecasting, labour and expense management.
Understanding of hotel KPIs, including occupancy, ADR, RevPAR and guest satisfaction.
Ability to take charge of the hotel in the GM's absence and work across departments as required.
Strong leadership skills with the potential and desire to develop into a GM role in the future.
Experience in the supervision of personnel: recruitment, training and motivation
Background in the development and execution of business, marketing and sales plans and operating budgets
Proficient / familiarity with computerized systems
Ability to work within deadlines
Familiarity with accounting principles
Familiarity with hotel operations an asset
Will be required to work a variety of days, evenings, weekends, and holidays

A reasonable estimate of the current range is $50,000 to $55,000 (salary + performance-based bonus for eligible positions). The pay range for this position takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

InnVest Hotels is an inclusive employer. People with disabilities are encouraged to apply, and accommodations are available upon request throughout the hiring process. InnVest is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. However, only applicants selected for an interview will be contacted.

THE COMPANY:

InnVest Hotels manages a portfolio of 100 hotels across 18 internationally recognized brands, making us Canada’s largest independent hotel owner. Our management team also oversees day-to-day operations at nearly 90 additional hotels, making InnVest the largest independent operator in the country. Our properties span from Vancouver, BC to Corner Brook, NL, and range from roadside inns to luxury urban hotels, offering a diverse and dynamic hospitality experience.

At InnVest, our mission is simple: deliver outstanding guest experiences and strong returns on quality hospitality investments. A career with us provides unique growth opportunities and invaluable exposure to Canada’s largest independently owned and operated hotel portfolio.

To Learn more about InnVest visit https://innvesthotels.com/

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More about this job

Responsibilities

The Assistant General Manager oversees front office operations while supporting the General Manager in daily hotel management, financial goals, and staff leadership. They ensure high standards of guest satisfaction, safety compliance, and operational efficiency across all departments.

Requirements

Candidates must have 3–5 years of progressive hotel operations experience, preferably in a branded environment, with a strong background in front office management. Proficiency in financial reporting, staff supervision, and the ability to work flexible hours including weekends and holidays is required.

Skills

Hotel operations
Front office management
Performance management
Revenue management
Financial budgeting
Staff training
Guest satisfaction
Payroll processing
Inventory control
Health and safety compliance
Sales planning
Leadership
Coaching
Forecasting
Computerized systems

Benefits

Performance-based bonus
Discretionary annual incentive program

Visa sponsorship

Not detected in the job text

Keywords

Hotel operations
Front office
Revenue management
Budgeting
Forecasting
Payroll
Guest satisfaction
Performance management
Hospitality
Leadership
Inventory management
Health and safety
Sales
Marketing
Night audit
KPIs
ADR
RevPAR
Recruitment
Training

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