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Added 6 mins ago
Identity Operations Manager - SailPoint
RSM US LLP
Toronto, ON
Full-time
The Identity Operations Manager will oversee day‑to‑day Identity Governance & Administration (IGA) operations with a primary focus on SailPoint. This leader will manage a regional team,…
Added 6 mins ago
Credit Risk Manager
PwC
Toronto, ON
Full-time
As a Credit Risk Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to::
Added 6 mins ago
Senior Technical Program Manager
Warner Bros. Discovery
Ottawa, ON
Full-time
As the Technical Program Manager for CNN’s Connected TV Engagement team, you’ll lead execution of the CTV roadmap - translating product goals into certified, high-quality experiences on…
Added 37 mins ago
Analyst Intern (Nuclear)
Calian in Space & Technology
Ottawa, ON
Internship
…Decommissioning, Waste management, and cutting-edge Systems Engineering and…
Added 1 hour ago
Coordinator, Business Management
Potentia Renewables Inc.
Toronto, ON
$65,000 to $75,000 CAD / year
Full-time
Potentia Renewables Inc. (Potentia) is a Canadian, fully integrated developer, asset manager, and operator of renewable energy and energy storage facilities. Potentia manages over 1.5 GW…
Added 2 hours ago
Senior Project Manager
AgileGrid Solutions
Canada
Full-time
We are seeking a highly experienced Senior Project Manager with a strong background in mining to lead and coordinate multidisciplinary engineering teams in delivering complex capital…
Added 2 hours ago
Project Director
EBC Inc.
Mississauga, ON
…involved with, with or without the assistance of a project…
Added 2 hours ago
Senior Business Affairs Manager - Contract Manager (Remote)
Geotab
Canada
…deliver results! Geotab is seeking a Senior Business Affairs Manager who will focus on the drafting, negotiation, and execution of revenue impacting agreements, managing larger, more…
Added 2 hours ago
Maintenance Planner
Intertape Polymer Group (IPG)
Truro, NS · NS
All other related tasks as requested by manager.
Added 3 hours ago
LPG Engineer
Flogas Britain
Field, BC
Full-time
Reporting to the Consumer Engineering Manager – Metered Estates through our trusted Lead Technician, you'll play a vital role in bringing LPG to life at our customers' homes and businesses.…
Added 4 hours ago
Regional Manager – Engineering Operations and Business Development
ART Engineering Inc.
Toronto, ON · North York, ON
Full-time
The Regional Manager will work closely with ART Engineering’s senior leadership, technical managers, and other regional offices to support company-wide growth and ensure the local office…
Added 4 hours ago
Client Success Manager
CTS NG
Success, SK
Full-time
…partner to our customers (2) use customer feedback to shape engineering features and projects. You will get hands on operating experience in a fast growing company. There will be…
Added 4 hours ago
Senior Information Security Analyst - IAM/CyberArk Administrator
TD
Toronto, ON
Full-time
Partner with Engineering/Governance to ensure alignment to PAM standards
Added 4 hours ago
Mechanical Engineering, Pressure Boundary & Analysis
BWXT
Peterborough, ON
Reporting to the Pressure Boundary & Analysis Engineering Manager. Responsibilities of the engineer performing this role include setting the technical direction for the overall project and…
Added 4 hours ago
Senior Quality Assurance Engineer
e-STORAGE
Kitchener, ON
Full-time
…candidate will possess exceptional skills in test automation engineering for globally distributed energy management systems and be passionate about advancing clean energy initiatives and…
Added 4 hours ago
M&E Project Manager - Hard Services
OCS
London, ON
Full-time
We are looking for an experienced M&E Project Manager to deliver construction and building-services projects across our Hard Services operation.
Added 4 hours ago
Manager 3, Software Development (CAN Tax Compliance)
Intuit
Toronto, ON
Full-time
Come join the CG-PD Tax Development team as a Manager 3, Software Development. CG-PD Tax Content delivers world class tax compliance and experiences to consumers and tax pros in the US and…
Added 5 hours ago
Senior Fiber Optic Technician
Meta Communications LLC
Field, BC
Full-time
Clear advancement paths from technician to senior engineer to project manager. We promote from within and provide mentorship programs to help you achieve your career goals.
Added 5 hours ago
Senior Data Analyst
National Bank of Canada
Montreal, QC
Full-time
…of the FinCrim Data Warehouse team and report to the Senior Manager – it Delivery – Data and Analytics. Our team stands out for its expertise in data engineering, its culture of…
Added 5 hours ago
Field Service Technician
Ricoh
Victoria, BC
Full-time
Added 5 hours ago
Senior Manager, Marketing Analytics
Optro
Remote, Canada
$128,000 to $176,000 CAD / year
Full-time · Remote
…data into decisions the business actually acts on. As Senior Manager, Marketing Analytics, you will own the measurement layer for the entire marketing org - campaign and channel…
Added 5 hours ago
Senior Director, Controllership & Operations Transformation
Salesforce Partner Canada
Toronto, ON
Full-time
…buy-in from senior stakeholders across Accounting, Finance, Engineering, and…
Added 5 hours ago
Manager, Quota and Capacity Planning
Salesforce Partner Canada
Toronto, ON
Full-time
3+ for Sn Analyst/ 5+ for manager years of work experience, ideally in Sales Operations, Sales Strategy, FP&A, or Finance, where business analysis and insights were in the DNA
Added 5 hours ago
Technical Recruiter (6 month contract)
Salesforce Partner Canada
Toronto, ON
Contract
You've recruited at scale across technical disciplines - software engineering, infrastructure, product, data, or research roles. You understand the nuances between technical specialties and…
Added 5 hours ago
Procurement Co-op
Veolia | North America
Oakville, ON
Internship
…industry trends to support the Regional Technical Category Manager's strategic sourcing decisions and market analysis…

Algonquin Resort

Front Desk Night Audit/Front Desk

Markham, ON, L3T 7Y9, Canada

Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

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Original job description

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

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More about this job

Responsibilities

The Guest Service Representative is responsible for managing guest registrations, check-outs, and room status tracking while maintaining a welcoming lobby environment. They must coordinate with housekeeping and maintenance departments to ensure efficient service delivery and adhere to all safety and cash-handling policies.

Requirements

Candidates must possess excellent English communication skills and be proficient with computerized systems. A high school diploma or equivalent is required, along with the availability to work flexible shifts including nights, weekends, and holidays.

Skills

Guest Service
Cash Handling
Front Desk Operations
Communication Skills
Organizational Skills
Interpersonal Skills
Computerized Systems
Suggestive Selling
Telephone Etiquette
Safety Procedures
Conflict Resolution
Administrative Skills

Visa sponsorship

Not detected in the job text

Keywords

Night Audit
Guest Service
Front Desk
Hotel Operations
Cash Handling
Reservations
Check-in
Check-out
Housekeeping Coordination
Customer Service
Safety Procedures
Suggestive Selling
Administration
Hospitality

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