Jobs in Canada

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Added 57 mins ago
Front Desk
Greater Moncton Hotel Association
Moncton, NB
Full-time
…Perform light housekeeping and cleaning duties. Provide customer service. Computer and technology knowledge: Multi-line switchboard. Word processing software. Database software.…
Added 57 mins ago
National Sales Executive
Stryke Logistics
Vaughan, ON
Full-time
Stryke Logistics is a full-service transportation company moving time-sensitive freight across North America: dry van, reefer, flatbed, and specialized. We're growing, we're profitable, and…
Added 1 hour ago
Service Coordinator/Cashier
Laura Canada
AB
Provide exemplary customer service at cash desk.
Added 1 hour ago
(CAN) Associé au comptoir du service à la clientèle
Walmart Canada
Vaudreuil-Dorion, QC
Contract
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 1 hour ago
(CAN) Associé au comptoir du service à la clientèle
Walmart Canada
Vaudreuil-Dorion, QC
Contract
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 2 hours ago
Regional Director of Operations
Executive Group Real Estate & Hotels
Vancouver, BC
Full-time
This is not a corporate role managed from behind a desk. You will spend meaningful time in our hotels, working alongside property leadership teams, understanding each operation and helping…
Added 2 hours ago
Front End - Cashier
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Oakville, ON
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 3 hours ago
Associate Director of the Minnesota Rehabilitation and Reinvestment Act (State Prog Admin Manager Senior)
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
…judicial authorities, advocacy organizations, and community-based service…
Added 3 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
The North America OEM Spare Parts Customer Service team, also known as the NA OD Desk team, serves as the main contact for Husky's original equipment manufacturer spare parts. The NA OD…
Added 3 hours ago
IT Technician, Entry Level
Jobright.ai
Canada
Full-time
Previous help desk, technical support, or customer service experience
Added 3 hours ago
Customer Success Specialist, Entry Level
Jobright.ai
Canada
Full-time
Familiarity with CRM, help-desk, project management, or collaboration tools
Added 3 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Act as Tier 3 support for escalated issues involving Infor LN and other ERP applications, working closely with service desk and technical support teams to resolve complex issues.
Added 4 hours ago
Guest Service Agent Lead 3rd Shift
River Cree Resort & Casino
Spruce Grove, AB
Full-time
1-3 years Front Desk, Bell Desk experience or other guest service experience
Added 4 hours ago
IT Help Desk Technician, Entry Level
Jobright.ai
Canada
Full-time
Previous help desk, technical support, or customer service experience
Added 8 hours ago
Guest Service Agent Lead 3rd Shift
River Cree Resort & Casino
Enoch, AB
Full-time
1-3 years Front Desk, Bell Desk experience or other guest service experience
Added 8 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
The North America OEM Spare Parts Customer Service team, also known as the NA OD Desk team, serves as the main contact for Husky's original equipment manufacturer spare parts. The NA OD…
Added 8 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Act as Tier 3 support for escalated issues involving Infor LN and other ERP applications, working closely with service desk and technical support teams to resolve complex issues.
Added 9 hours ago
Associé(e) aux ventes, location d'outils (Temps plein)
The Home Depot Canada
Laval, QC
Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 11 hours ago
Front Desk Supervisor
Banff Caribou Properties
Banff, AB
BCP offers a friendly place to work in the heart of Banff. We have jobs for people who love nature and adventure. You will be part of a team that cares about good service and teamwork.
Added 11 hours ago
Lodge Host - Lake Louise
Banff Caribou Properties
Lake Louise, AB
…after year. This is a dynamic position that supports Front Desk, Housekeeping, and Property Operations while helping ensure every guest enjoys a safe, comfortable, and memorable…
Added 11 hours ago
Enterprise Technology Analyst
Columbia Forest Products
Hearst, ON
Full-time
Ticket Management: Log all support requests into the Enterprise Support Desk ticketing system, ensuring detailed descriptions, accurate categorization, and timely updates until resolution.
Added 13 hours ago
Monitoring Operator (Full Time Nights)
GardaWorld
Hamilton, ON
Full-time
…Operators (Full Time Nights) to help us provide and deliver quality service to our clients, North America wide. Reporting directly to the company’s Monitoring Supervisors, this role is…
Added 13 hours ago
Monitoring Operator (Part Time - Weekends - 12 Hour Day Shifts)
GardaWorld
Hamilton, ON
Part-time
…(Part Time - Weekends) to help us provide and deliver quality service to our clients, North America wide. Reporting directly to the company’s Monitoring Supervisors, this role is critical…
Added 13 hours ago
Monitoring Operator (Part Time Weekends -12 Hour Night Shifts)
GardaWorld
Hamilton, ON
Part-time
…(Part Time - Weekends) to help us provide and deliver quality service to our clients, North America wide. Reporting directly to the company’s Monitoring Supervisors, this role is critical…
Added 13 hours ago
Monitoring Operators (Full Time - French Bilingual)
GardaWorld
Hamilton, ON
Full-time
…– French Bilingual) to help us provide and deliver quality service to our clients, North America wide. Reporting directly to the company’s Monitoring Supervisors, this role is critical to…

Algonquin Resort

Front Desk Night Audit/Front Desk

Markham, ON, L3T 7Y9, Canada

Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

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Original job description

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

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More about this job

Responsibilities

The Guest Service Representative is responsible for managing guest registrations, check-outs, and room status tracking while maintaining a welcoming lobby environment. They must coordinate with housekeeping and maintenance departments to ensure efficient service delivery and adhere to all safety and cash-handling policies.

Requirements

Candidates must possess excellent English communication skills and be proficient with computerized systems. A high school diploma or equivalent is required, along with the availability to work flexible shifts including nights, weekends, and holidays.

Skills

Guest Service
Cash Handling
Front Desk Operations
Communication Skills
Organizational Skills
Interpersonal Skills
Computerized Systems
Suggestive Selling
Telephone Etiquette
Safety Procedures
Conflict Resolution
Administrative Skills

Visa sponsorship

Not detected in the job text

Keywords

Night Audit
Guest Service
Front Desk
Hotel Operations
Cash Handling
Reservations
Check-in
Check-out
Housekeeping Coordination
Customer Service
Safety Procedures
Suggestive Selling
Administration
Hospitality

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