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Added 16 mins ago
Account Manager, New Business
Hamilton Community Enterprises (HCE)
Hamilton, ON
Full-time
HCE Telecom is looking for a self-directed B2B sales professional who knows how to create opportunities, build relationships, and win business. You bring a repeatable approach to…
Added 17 mins ago
Inside Sales Specialist - Slurry Handling Products
Metso
Sudbury, ON · Burlington, ON · Montreal, QC · Prince George, BC · Wabush, NL
We collaborate closely with Customer Service Representatives, Site Account Managers, Technical Sales Support specialists, product experts, engineering teams, procurement teams, and…
Added 17 mins ago
Project Coordinator
Metso
Sudbury, ON · Burlington, ON · Montreal, QC
We collaborate closely with Project Managers, Sales, Engineering, Procurement, Finance, Supply Chain teams, and customers. Our ways of working emphasize collaboration, accountability, open…
Added 17 mins ago
Inside Sales Specialist - Crushing and Screening
Metso
Sudbury, ON · Burlington, ON · Montreal, QC · Prince George, BC · Wabush, NL
We are looking for an Inside Sales Specialist, Crushing & Screening to join our Customer Service team. In this role, you will support customer inquiries, quotations, and commercial…
Added 33 mins ago
Validation / Verification Eng, Manager - 18341
Synopsys
Ottawa, ON
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP,…
Added 33 mins ago
Validation / Verification Eng, Manager - 18754
Synopsys
Ottawa, ON
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP,…
Added 33 mins ago
Manager, Software (Embedded & Digital Products)
Wabtec
London, ON
Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 47 mins ago
Manager, Software (Embedded & Digital Products)
Wabtec Corporation
London, ON
Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 47 mins ago
Responsable de compte
LOVATO Electric Canada
Laval, QC
Full-time
Account Manager / Sales Representative – Industrial Automation
Added 48 mins ago
Product Manager - Unified Communications
Nureva
Ottawa, ON · Kanata, Ontario
We are recruiting a product manager to own a significant portion of our unified communications and ecosystem strategy, including integrations and experiences across Microsoft Teams, Zoom,…
Added 1 hour ago
Director, Maintenance & Facilities
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
Full-time
Lead, mentor, and manage the Maintenance and Facilities team, including a direct-report manager, Head Office technicians, and store maintenance technicians;
Added 1 hour ago
Senior Account Executive - Public Sector
Nakisa
Ottawa, ON
Full-time
Own the full sales cycle for Canadian public sector accounts, from territory planning and qualification through proof of concept, procurement, negotiation and close.
Added 2 hours ago
Inside Sales Representative
Rex Power Magnetics
Vaughan, ON
Full-time
b. Assist in completion of marketing campaigns (web, print, etc) with leadership from Marketing Manager and US Sales Manager.
Added 2 hours ago
Supply Chain and Planning Manager
Schneider Electric
AB · Edmonton, Alberta
Full-time
Join us as our Supply Chain & Planning Manager and help ensure the right materials are available at the right time to support our customers and operations.
Added 2 hours ago
Senior Manager, Project Manager
Appnovation Technologies
Vancouver, BC
Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact…
Added 3 hours ago
Product Development Engineering Manager
Engineering Search Firm Inc.
Mississauga, ON
$100,000 to $110,000 CAD / year
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…material handling equipment, is seeking a Product Development Engineering Manager to lead a multi-disciplinary engineering team. The team is responsible for the design, development,…
Added 5 hours ago
Manager, Quota and Capacity Planning
Salesforce Partner Canada
Toronto, ON
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3+ for Sn Analyst/ 5+ for manager years of work experience, ideally in Sales Operations, Sales Strategy, FP&A, or Finance, where business analysis and insights were in the DNA
Added 5 hours ago
Customer Service Representative / Customer Care Associate
Emplo Inc.
Orleans, ON
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…issues covering items or products ordered along with showroom sales and inquiries from walk-in…
Added 8 hours ago
Director of Construction
Smart4 Energy
Mississauga, ON
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We are recruiting a Director of Construction for a company specialising in the design, engineering and manufacturing of solar mounting systems for commercial and utility-scale projects…
Added 8 hours ago
Technical Solutions Development Manager, Compute, Google Cloud
Google
Waterloo, ON
Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
Added 8 hours ago
Project Manager – Building Automation Systems (BAS) & HVAC Controls Projects, Vancouver BC
Siemens
Vancouver, BC
Full-time
Communicate project information (eg equipment changes) to engineering operations and sales employees as needed to minimize cost and delay throughout the estimating bidding and operations…
Added 10 hours ago
Manager, Software Engineering
AltaML
Toronto, ON
Full-time
AltaML is looking for a Manager, Software Engineering to lead a delivery pod where technical excellence and team health go hand in hand. You'll own the architectural integrity of your pod's…
Added 10 hours ago
Product Manager, Specimen Management
BD
Mississauga, ON · CAN Mississauga - Derry Road West
$85,000 to $135,000 CAD / year
Full-time
3+ years sales, marketing or product manager experience within the healthcare industry, medical device preferred.
Added 11 hours ago
FY27 Intern - Design Automation & Quality Assurance Engineering Intern - Canada (16 months)
Qualcomm
Ottawa, ON
Full-time
Interns Group, Interns Group > Interim Engineering Intern - SW
Added 11 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Title: Project Manager, Sales Enablement & Executive Customer Engagement

Algonquin Resort

Guest Service Agent

Toronto, ON, M9W 5E8, Canada

Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

InnVest Hotels is an inclusive employer. People with disabilities are encouraged to apply, and accommodations are available upon request throughout the hiring process. InnVest is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. However, only applicants selected for an interview will be contacted.

THE COMPANY:

InnVest Hotels manages a portfolio of 100 hotels across 18 internationally recognized brands, making us Canada’s largest independent hotel owner. Our management team also oversees day-to-day operations at nearly 90 additional hotels, making InnVest the largest independent operator in the country. Our properties span from Vancouver, BC to Corner Brook, NL, and range from roadside inns to luxury urban hotels, offering a diverse and dynamic hospitality experience.

At InnVest, our mission is simple: deliver outstanding guest experiences and strong returns on quality hospitality investments. A career with us provides unique growth opportunities and invaluable exposure to Canada’s largest independently owned and operated hotel portfolio.

To Learn more about InnVest visit https://innvesthotels.com/

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More about this job

Responsibilities

Welcome and register guests, assign rooms, manage reservations and check-outs, process guest charges, and promote hotel rooms and services. Coordinate with housekeeping, maintenance, and other departments to address guest requests, room status, safety, and service delivery.

Requirements

Applicants should have a high school diploma or equivalent, strong English communication, organizational, interpersonal, and administrative skills, and familiarity with computerized systems. The role requires a professional work ethic, a genuine commitment to exceeding guest expectations, and availability for day, evening, and night shifts, including weekends and holidays.

Skills

Guest Service
Guest Registration
Room Assignment
Reservation Management
Cash Handling
Credit Procedures
Suggestive Selling
Guest Check-Out
Telephone Etiquette
Interdepartmental Coordination
Housekeeping Coordination
Room Status Tracking
Computerized Systems
Written Communication
Verbal Communication
Organization

Visa sponsorship

Not detected in the job text

Keywords

Guest Service
Hotel Front Desk
Guest Registration
Room Assignment
Pre-Registration
Room Blocking
Reservations
Cancellation Procedures
Room Status Tracking
Cash Handling
Credit Procedures
Check-Cashing
Suggestive Selling
Guest Check-Out
Guest Account Charges
City Ledger
Master Ledger
Telephone Etiquette
Housekeeping Coordination
Room Maintenance
Guest Requests
Safety Procedures
Accident Prevention
Health And Safety
Computerized Systems
English Communication
Interpersonal Skills
Administrative Skills

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