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Added 8 mins ago
S
Logistics Coordinator
Supership
Toronto, ON
- Full-time
Handle customer inquiries and resolve logistics-related concerns
Added 8 mins ago
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Governance & Control Intern/Co-op (Winter 2027)
TD
Montreal, QC
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 8 mins ago
CR
Handyman/Handyperson
Conklin Resource Development Advisory Committee
Conklin, AB
- Part-time
The Handyman or Handyperson is critical in supporting the Conklin housing program and the Housing Operations Manager by providing general maintenance, repairs, and improvement to CRDAC…
Added 8 mins ago
GG
Food & Beverage Server - Lora Bay
Great Gulf
The Blue Mountains, ON
- Full-time
Do you love meeting new people and not only know what it means to meet customer expectations but to 'exceed them' - even for breakfast? If you have your Smart Serve, are a self-starter, can…
Added 8 mins ago
SF
Administrative Coordinator
Safe Fleet
Oshawa, ON
- Full-time
Experience in work order management, operations coordination, customer service, or a related field.
Added 8 mins ago
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Electrical Assembly Technician
Medatech Engineering Services Ltd.
Collingwood, ON
- Full-time
…work with engineering project team leads and the Production Manager; assist engineering with creating and updating CAD drawings as required, and may provide installation and startup support…
Added 8 mins ago
GS
Customer Success Manager
Good Standing AI
Toronto, ON
- Full-time
We're looking for a Customer Success Manager to join our growing team and ensure our enterprise clients achieve maximum value from our compliance automation platform. You'll be the primary…
Added 8 mins ago
VS
Associate Software Engineer in Test
Veeva Systems
Toronto, ON
- Full-time
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public…
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restaurant assistant manager
Harvey's
Oshawa, ON
- Full-time
Added 8 mins ago
KC
Fast food restaurant manager
KFC Canada (Yum! Brands Subsidiary)
Kamloops, BC
- Full-time
Added 8 mins ago
CL
store manager - retail
Chopped Leaf
North Vancouver, BC
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 9 mins ago
Customer Experience Manager
Laura Canada
Saskatoon, SK
As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping…
Added 9 mins ago
Bodily Injury Examiner
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
…service standards, goals and criteria. Reporting to the Senior Manager, National Injury, the core parts of your role will be…
Added 9 mins ago
Customer Service Agent - YSB
The Talent Team at Perimeter Aviation
Sudbury, ON · Greater Sudbury, ON
Provide and support optimal levels of customer sales and service by being cognizant of yourself and/or peers with the coordination and scheduling of day-to-day duties/tasks and/or…
Added 9 mins ago
FOH Management - Assistant General Manager
Northland Properties
Edmonton, AB
Working with the General Manager, some of your responsibilities will include:
Added 9 mins ago
Breakfast Server - DoubleTree by Hilton West Kelowna
Days Hospitality Limited Careers
West Kelowna, BC
…in an efficient manner to come to a resolution or loop in a manager if necessary to ensure the guest has a satisfactory resolution to their…
Added 9 mins ago
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Retail Sales Representative
Acosta
London, ON
- Part-time
Experience in sales/customer service in grocery stores.
Added 22 mins ago
WC
Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 22 mins ago
WC
Health and Beauty Team Associate
Walmart Canada
Campbell River, BC
- Full-time
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 22 mins ago
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[26-109] Driver (Part-Time)
SOURCES
Surrey, BC
- Part-time
Demonstrated ability and experience driving box trucks and transit vans.
Added 22 mins ago
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HR Specialist/Manager (Geely Auto)
Zeekr International
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Experience: Minimum 3+ years of experience as an HR Generalist or HRBP. Experience within the technology, manufacturing, or a multinational company in Canada is highly preferred. Experience…
Added 22 mins ago
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Generalist, Human Resources
Morguard
Mississauga, ON
- Full-time
The Human Resources Generalist is accountable to Manager, Human Resources for supporting the day to day Human Resources functions and objectives to ensure that the departmental goals are…
Added 22 mins ago
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Store Manager | City Place
Decisive Farming by TELUS Agriculture
Winnipeg, MB
- Full-time
You will develop and coach your team in delivering an incredible customer experience while driving sales goals
Added 24 mins ago
JS
Material Handler
JFE Shoji Power Canada Inc.
Burlington, ON
- Full-time
JSC is seeking a Material Handler to join our growing team! Reporting to the Shift Manager, the Material Handler will provide shipping, receiving, storage of raw materials and order…
Added 24 mins ago
FG
Glazing Project Manager
Flynn Group of Companies
Winnipeg, MB
- Full-time
Minimum 3+ years of experience as a Project Coordinator, Estimator, or Project Manager in commercial construction

Algonquin Resort

Guest Service Agent

Sault Ste. Marie, ON, P6B 4Z8, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Posting language: English
Posted: Oct 1, 2026

Original job description

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.

Complete pre-registration and blocking of rooms for reservations/guest arrival.

Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.

Understand room status and room status tracking.

Know room locations, types of rooms available, and room rates.

Use suggestive selling techniques to sell rooms and to promote other services of the hotel.

Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.

Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.

Process guest check-outs.

Post and file all charges to guest, master, and city ledger accounts.

Work closely with all hotel departments to improve service delivery and efficiency.

Use proper telephone etiquette.

Coordinate guestroom maintenance work with the engineering and maintenance division.

Report any unusual occurrences or requests to the manager or supervisor.

Know all safety and emergency procedures, is aware of accident prevention policies.

Ensure the work environment is tidy and well organized at all times (lobby).

Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English

Excellent organizational, interpersonal and administration skills

Proficient or familiar with computerized systems

Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations

Present a high degree of professional work ethic and image

High school graduate or equivalent

Availability to work day, evening and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

THE COMPANY:

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL. From roadside inns to luxury urban properties, we are also experientially diverse.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

To learn more about InnVest Hotels, visit https://innvesthotels.com/

Apply About employer

More about this job

Responsibilities

The Guest Service Agent is responsible for managing guest check-ins, check-outs, and room assignments while maintaining a welcoming lobby environment. They also coordinate with housekeeping and maintenance departments to ensure efficient service delivery and accurate room status tracking.

Requirements

Candidates must possess excellent English communication skills and be proficient with computerized systems. A high school diploma or equivalent is required, along with the availability to work flexible shifts including weekends and holidays.

Skills

Guest Service
Communication
Cash Handling
Computerized Systems
Suggestive Selling
Telephone Etiquette
Organizational Skills
Interpersonal Skills
Administration
Problem Solving
Safety Procedures

Visa sponsorship

Not detected in the job text

Keywords

Guest Service
Hospitality
Front Desk
Check-in
Check-out
Cash Handling
Reservations
Housekeeping Coordination
Customer Service
Administration
Safety Procedures
Suggestive Selling
Hotel Operations
Communication Skills
Computerized Systems

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