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Added 22 mins ago
TD
Paralegal, Financial Corporate Commercial
Thompson Dorfman Sweatman LLP
Winnipeg, MB
- Full-time
Added 22 mins ago
IH
Radiology Technologist II, X-Ray (Signing Bonus Available)
IWK Health
Halifax, NS
- Full-time
Reporting to the Manager, Diagnostic Imaging, the Radiology Technologist II is responsible for performing radiological procedures for the purpose of medical diagnosis in the OR and in X-ray…
Added 22 mins ago
AH
Registered Nurse
Alberta Health Services
Red Deer, AB
- Temporary
Reporting to the Area Manager, Red Deer Seniors Health, in the role of Registered Nurse - Home Care Case Manager, Community Response, you will be part of the Intensive Home Care team and…
Added 22 mins ago
TH
Receiving Associate Part-Time (4pm-12am Shift))- 7064 Westend
The Home Depot Canada
AB · Edmonton, AB
- Part-time
…to identify product, article and vendor information, product location and store layout to provide the most efficient and highest quality service to our…
Added 22 mins ago
AH
Social Worker II
Alberta Health Services
Calgary, AB
- Full-time
…into service authorization. You will report to the Home Care Manager and will be responsible for coordinating and providing quality care to clients in the community. You will provide…
Added 53 mins ago
FM
Finance Officer (NOC 12200)
Fresh Market Foods
Sioux Lookout, ON
- Full-time
Location of Work: 48 Front Street and 79 Queen Street in Sioux Lookout, ON
Added 53 mins ago
FM
Office Clerk (NOC 14100)
Fresh Market Foods
Sioux Lookout, ON
- Full-time
Location of Work: 79 Queen Street; Sioux Lookout, ON P8T 1A1
Added 53 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Fredericton, NB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
WC
(CAN) Consumables Associate
Walmart Canada
Antigonish, NS
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
WC
(CAN) Consumables Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
WC
(CAN) Cashier PT
Walmart Canada
Owen Sound, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Taber, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
WC
(CAN) Caissier
Walmart Canada
Sept-Îles, QC
- Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
WC
Directs Store Delivery Associate
Walmart Canada
Amherst, NS
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 1 hour ago
RP
Business Development / Sales Account Manager
Roll Pro Security Shutters & Roll Up Doors
Concord, ON
- Full-time
Location: Concord, Ontario (Greater Toronto Area)
Added 1 hour ago
EC
Event Technical Supervisor - BMO Center, Calgary
Encore Canada
Calgary, AB
- Full-time
…and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the Director…
Added 1 hour ago
PV
Part-Time Keyholder
Pet Valu
Canada
- Part-time
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Added 1 hour ago
PV
Keyholder
Pet Valu
Victoria, BC
- Part-time
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Added 2 hours ago
SC
Bartender - Silvertip Resort
Stone Creek Resorts Inc.
Canmore, AB
- Full-time
Reporting to the Food & Beverage Manager – The Bartender is responsible for preparing and serving beverages to guests in a timely, courteous, and professional manner. This role includes…
Added 2 hours ago
EC
Event Technical Supervisor -Fairmont Banff Springs
Encore Canada
Banff, AB
- Full-time
…and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the Director…
Added 2 hours ago
MF
Operations Associate
Merit for Apprenticeship
ON · Ontario, Canada
- Full-time
…and trucks organized and ready. You report to our Operations Manager and take the day-to-day operational load off him, so he can stay focused on running projects and looking after clients.…
Added 2 hours ago
CD
hostel manager
Canmore Downtown Hostel
Canmore, AB
- Full-time
Work must be completed at the physical location. There is no option to work remotely.
Added 2 hours ago
DQ
assistant manager - food services
Dairy Queen
Golden, BC
- Full-time
Work must be completed at the physical location. There is no option to work remotely.
Added 2 hours ago
SE
Manager, MX Sales Platform
Samsung Electronics
Mississauga, ON
- Full-time

Algonquin Resort

Guest Service Agent

Sault Ste. Marie, ON, P6B 4Z8, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Posting language: English
Posted: Oct 1, 2026

Original job description

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.

Complete pre-registration and blocking of rooms for reservations/guest arrival.

Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.

Understand room status and room status tracking.

Know room locations, types of rooms available, and room rates.

Use suggestive selling techniques to sell rooms and to promote other services of the hotel.

Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.

Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.

Process guest check-outs.

Post and file all charges to guest, master, and city ledger accounts.

Work closely with all hotel departments to improve service delivery and efficiency.

Use proper telephone etiquette.

Coordinate guestroom maintenance work with the engineering and maintenance division.

Report any unusual occurrences or requests to the manager or supervisor.

Know all safety and emergency procedures, is aware of accident prevention policies.

Ensure the work environment is tidy and well organized at all times (lobby).

Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English

Excellent organizational, interpersonal and administration skills

Proficient or familiar with computerized systems

Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations

Present a high degree of professional work ethic and image

High school graduate or equivalent

Availability to work day, evening and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

THE COMPANY:

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL. From roadside inns to luxury urban properties, we are also experientially diverse.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

To learn more about InnVest Hotels, visit https://innvesthotels.com/

Apply About employer

More about this job

Responsibilities

The Guest Service Agent is responsible for managing guest check-ins, check-outs, and room assignments while maintaining a welcoming lobby environment. They also coordinate with housekeeping and maintenance departments to ensure efficient service delivery and accurate room status tracking.

Requirements

Candidates must possess excellent English communication skills and be proficient with computerized systems. A high school diploma or equivalent is required, along with the availability to work flexible shifts including weekends and holidays.

Skills

Guest Service
Communication
Cash Handling
Computerized Systems
Suggestive Selling
Telephone Etiquette
Organizational Skills
Interpersonal Skills
Administration
Problem Solving
Safety Procedures

Visa sponsorship

Not detected in the job text

Keywords

Guest Service
Hospitality
Front Desk
Check-in
Check-out
Cash Handling
Reservations
Housekeeping Coordination
Customer Service
Administration
Safety Procedures
Suggestive Selling
Hotel Operations
Communication Skills
Computerized Systems

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