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Added 3 mins ago
TC
Overnight Awake Residential Worker, Full-Time
Taproot Community Support Services
Abbotsford, BC
- Full-time
…We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70…
Added 3 mins ago
TC
Program Manager, Part-Time
Taproot Community Support Services
Kelowna, BC
- Part-time
…We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70…
Added 3 mins ago
RG
Maintenance Planner/ Stores Supervisor
ROCKWOOL Group
Grand Forks, BC
- Full-time
The Maintenance Planner/ Stores Supervisor will report to the Maintenance Manager and has two direct reports.
Added 3 mins ago
A
Electrical Construction Project Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
The Electrical Construction Project Manager is responsible for the end-to-end delivery of electrical infrastructure for one or more transit stations delivered by Trillium Rail Partners…
Added 3 mins ago
QC - ASSISTANT STORE MANAGER - ALDO SAINTE-CATHERINE
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…Respect, and Integrity, we truly pride ourselves on seeing our people reach their full potential through growth, confidence, passion, and innovation.…
Added 48 mins ago
E
store manager - retail
Esso
Ardrossan, AB
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
MG
Manager, Cardiorespiratory Diagnostics
Michael Garron Hospital
Toronto, ON
- Full-time
Under the direction of the Diagnostic Imaging Director, The Manager, Diagnostic Imaging / Cardiorespiratory Services (DI/CardioResp) is responsible for the operational, quality,…
Added 1 hour ago
S
Assistant Department Manager, Deli
Save-On-Foods
Burnaby, BC · Cameron - Burnaby BC
- Part-time
…grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers,…
Added 1 hour ago
S
Assistant Department Manager, Meat
Save-On-Foods
Langley (District), BC · Langley - Downtown - Langley BC
- Part-time
…grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers,…
Added 1 hour ago
V
Checker Dispatcher - London, ON
Voyago
London, ON
- Part-time
Reporting to Operations Manager, Dispatchers are responsible for providing a high degree of customer service while coordinating bookings. They identify customer needs, clarify information,…
Added 1 hour ago
BP
Front of House Supervisor
Boston Pizza
Kingston, ON
- Full-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 1 hour ago
EO
retail sales manager
End Of The Roll Flooring Centres
Victoria, BC
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
OT
Restaurant Manager
One Therapy Network
Victoria, BC
- Full-time
The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB,…
Added 1 hour ago
MS
store manager - retail
MARBLE SLAB CREAMERY
Victoria, BC
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 1 hour ago
KC
Fast food restaurant manager
KFC Canada (Yum! Brands Subsidiary)
Victoria, BC
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 1 hour ago
BK
Fast food restaurant manager
Burger King
Victoria, BC
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 1 hour ago
OT
Restaurant Manager
One Therapy Network
Colwood, BC
- Full-time
The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB,…
Added 1 hour ago
NC
manager, restaurant
Noodlebox Canada
Victoria, BC
- Full-time
Added 1 hour ago
CR
catering service manager
CVI Restaurant + Lounge
Duncan, BC
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 1 hour ago
MS
restaurant manager
MARBLE SLAB CREAMERY
Victoria, BC
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 1 hour ago
WS
restaurant manager
White Spot
Victoria, BC
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 1 hour ago
MM
assistant manager, restaurant
MR MIKES SteakhouseCasual
Drayton Valley, AB
- Full-time
Added 1 hour ago
BR
Assistant Manager - Robson Centrepoint
Banana Republic
Vancouver, BC
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 1 hour ago
BR
Assistant Manager - S Edmonton Common
Banana Republic
AB · Edmonton, AB
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 1 hour ago
Technical Product Manager - Geomembrane and Specialty market
Intertape Polymer Group (IPG)
Truro, NS · NS
…protective solutions - we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as…

Algonquin Resort

Guest Service Agent

Sault Ste. Marie, ON, P6B 4Z8, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Posting language: English
Posted: Oct 1, 2026

Original job description

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.

Complete pre-registration and blocking of rooms for reservations/guest arrival.

Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.

Understand room status and room status tracking.

Know room locations, types of rooms available, and room rates.

Use suggestive selling techniques to sell rooms and to promote other services of the hotel.

Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.

Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.

Process guest check-outs.

Post and file all charges to guest, master, and city ledger accounts.

Work closely with all hotel departments to improve service delivery and efficiency.

Use proper telephone etiquette.

Coordinate guestroom maintenance work with the engineering and maintenance division.

Report any unusual occurrences or requests to the manager or supervisor.

Know all safety and emergency procedures, is aware of accident prevention policies.

Ensure the work environment is tidy and well organized at all times (lobby).

Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English

Excellent organizational, interpersonal and administration skills

Proficient or familiar with computerized systems

Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations

Present a high degree of professional work ethic and image

High school graduate or equivalent

Availability to work day, evening and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

THE COMPANY:

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL. From roadside inns to luxury urban properties, we are also experientially diverse.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

To learn more about InnVest Hotels, visit https://innvesthotels.com/

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More about this job

Responsibilities

The Guest Service Agent is responsible for managing guest check-ins, check-outs, and room assignments while maintaining a welcoming lobby environment. They also coordinate with housekeeping and maintenance departments to ensure efficient service delivery and accurate room status tracking.

Requirements

Candidates must possess excellent English communication skills and be proficient with computerized systems. A high school diploma or equivalent is required, along with the availability to work flexible shifts including weekends and holidays.

Skills

Guest Service
Communication
Cash Handling
Computerized Systems
Suggestive Selling
Telephone Etiquette
Organizational Skills
Interpersonal Skills
Administration
Problem Solving
Safety Procedures

Visa sponsorship

Not detected in the job text

Keywords

Guest Service
Hospitality
Front Desk
Check-in
Check-out
Cash Handling
Reservations
Housekeeping Coordination
Customer Service
Administration
Safety Procedures
Suggestive Selling
Hotel Operations
Communication Skills
Computerized Systems

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