Jobs in Canada

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Added 11 mins ago
B
Principal Architect, AI Platform
BMO
Toronto, ON
- Full-time
You will hold architectural oversight across the AI Platform capabilities including Developer Experience, Security, DevOps, and Data Analytics. You will work across teams and organizations…
Added 11 mins ago
B-
Specialiste projet Cargo / Project Cargo Specialist
BLV - Value Chain Partners
Westmount, QC
- Full-time
…You’ll also be the face of our company, delivering top-notch customer service. This role needs someone with strong organizational, communication, and problem-solving skills. You’ll need to…
Added 11 mins ago
AC
Sr. Product Development Engineer - Mechanical Design For Liquid Cooling
Amphenol Communications Solutions
Markham, ON
- Full-time
…balancing performance, reliability, manufacturability, cost, and customer requirements. Prior cold plate, liquid cooling, or thermal engineering experience is not required. You will work…
Added 11 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Pointe-Claire, QC
- Part-time
…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 11 mins ago
KB
Department Manager - Paint
Kent Building Supplies
Saint John, NB
- Full-time
Handles associate and customer concerns in a fair and professional manner
Added 11 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…offboarding, Human Resources operations, policy application, employee experience and…
Added 11 mins ago
BS
Hair Stylist
Blo Stoney Creek
Hamilton, ON · Stoney Creek, ON
- $17.5 to $20 CAD / hour
- Full-time
You Must Have:
Added 11 mins ago
TC
Key Account Manager
Toromont Cat
Sudbury, ON
- Full-time
Build and maintain strong customer relationships while being the face of our branch by engaging with customers through phone, email, and face-to-face interactions with a professional…
Added 11 mins ago
CC
Retail Sales Associate
Canna Cabana
North Bay, ON
- $17.95 CAD / hour
- Part-time
Must have knowledge of and passion for cannabis and accessories
Added 11 mins ago
HL
Accounts Receivable Clerk
Homestead Land Holdings Limited
Ottawa, ON
- Full-time
Professional experience in an Accounts Receivable role preferred
Added 11 mins ago
BS
Logistics & Customer Care Specialist / Spécialiste logistique et service client
BioScript Solutions
Mississauga, ON
- Full-time
Respond to customer inquiries received through phone, email, and other approved channels, providing timely, professional, and solution-oriented service.
Added 11 mins ago
AR
Guest Service Agent
Algonquin Resort
Toronto, ON
- Part-time
Availability to work day, evening and night shifts any day of the week including weekends and holidays
Added 11 mins ago
AR
Maintenance Worker
Algonquin Resort
Toronto, ON
- Full-time
Handles guest requests, compliments and suggestions in a professional manner.
Added 11 mins ago
CE
Représentant(e) technique des ventes – Soudage / Technical Sales Representative – Welding
Castolin Eutectic
Remote, Canada
- Full-time
- Remote
· 5 ans ou plus d'expérience en vente technique ou industrielle
Added 11 mins ago
CF
Sports Maintenance Person (4)
Canadian Forces Morale and Welfare Services (CFMWS)
Saint-Jean-sur-Richelieu, QC · St-Jean
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 11 mins ago
T
Regional Delivery Manager
Takeaway
Toronto, ON
- Full-time
Passionate about the courier, customer and partner experience
Added 11 mins ago
SD
Director, Central Assist Operations
Shoppers Drug Mart
Mississauga, ON
- Full-time
Reporting to the Senior Director of Customer Success and Innovation at CPS, the Director, Central Assist Operations is responsible for the strategic leadership, operational performance, and…
Added 11 mins ago
PA
Service Porter
Pfaff Automotive Partners Inc.
Vaughan, ON
- Full-time
…will support the movement, organization, and preparation of customer vehicles while helping provide an exceptional experience for our…
Added 11 mins ago
PA
Automotive Service Advisor
Pfaff Automotive Partners Inc.
Vaughan, ON
- Full-time
As a Service Advisor, you will provide exceptional customer service while guiding customers through the vehicle service and repair process. You will act as a key point of contact between…
Added 11 mins ago
W
Staff Pharmacist (Full-Time)
Walmart
Pembroke, ON
- Full-time
Ensure excellent patient experience, locate merchandise on the sales floor.
Added 11 mins ago
W
(Can) pharmacy manager
Walmart
Toronto, ON
- Full-time
…inventory management, disposal of expired products), addressing all customer complaints and resolve all customer problems to ensure excellent customer experience. Responsible for the…
Added 26 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
…permitting platform, enhancing efficiency, transparency, and customer service for residents, businesses, and…
Added 26 mins ago
E
Senior Transportation Engineer
Englobe
Fredericton, NB
- Full-time
Minimum of 10 years of progressive experience in transportation engineering, planning, and design;
Added 26 mins ago
AI
Account Executive
All-Risks Insurance Brokers Limited
Woodbridge, ON
- Full-time
Experience in client relationship management, including handling inquiries, resolving issues, and maintaining long-term accounts in a professional manner.
Added 26 mins ago
R|
Receiving, Distribution and Package Delivery Clerk
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Work Experience: Experience in receiving, distribution, logistics or material handling (an asset),

Algonquin Resort

Guest Service Agent

Toronto, ON, M9W 5E8, Canada

Part-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Nov 10, 2026

Original job description

THE OPPORTUNITY:

GUEST SERVICES AGENT

THE ROLE:

The Guest Service Representative position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance to ensure room status reports are current and up to date.

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

InnVest Hotels is an inclusive employer. People with disabilities are encouraged to apply, and accommodations are available upon request throughout the hiring process. InnVest is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. However, only applicants selected for an interview will be contacted.

THE COMPANY:

InnVest Hotels manages a portfolio of 100 hotels across 18 internationally recognized brands, making us Canada’s largest independent hotel owner. Our management team also oversees day-to-day operations at nearly 90 additional hotels, making InnVest the largest independent operator in the country. Our properties span from Vancouver, BC to Corner Brook, NL, and range from roadside inns to luxury urban hotels, offering a diverse and dynamic hospitality experience.

At InnVest, our mission is simple: deliver outstanding guest experiences and strong returns on quality hospitality investments. A career with us provides unique growth opportunities and invaluable exposure to Canada’s largest independently owned and operated hotel portfolio.

To Learn more about InnVest visit https://innvesthotels.com/

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

Welcome and register guests, assign rooms, process reservations, payments, check-outs, and guest account charges while responding to requests and promoting hotel services. Coordinate room status and maintenance updates with housekeeping, engineering, and other departments, and maintain a safe, organized lobby while following hotel procedures.

Requirements

Applicants should have a high school diploma or equivalent, strong English communication, organizational, interpersonal, and administrative skills, and proficiency or familiarity with computerized systems. The role calls for a professional work ethic, a genuine commitment to exceeding guest expectations, and availability for day, evening, and night shifts, including weekends and holidays.

Skills

Guest Service
Verbal Communication
Written Communication
Organization
Interpersonal Skills
Administration
Computerized Systems
Reservation Processing
Room Assignment
Cash Handling
Credit Processing
Suggestive Selling
Telephone Etiquette
Interdepartmental Coordination
Customer Service
Safety Procedures

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hotel Operations
Guest Registration
Room Assignment
Reservations
Pre-Registration
Room Blocking
Guest Check-Out
Payment Processing
Credit Policies
Cash Handling
Room Status Tracking
Room Rates
Suggestive Selling
Housekeeping Coordination
Maintenance Coordination
Guest Account Charges
City Ledger
Telephone Etiquette
Customer Service
Guest Requests
Safety Procedures
Accident Prevention
Lobby Organization
Computerized Systems

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Jobs in Canada