Jobs in Canada

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Added 2 mins ago
KH
Territory Business Manager
Kraft Heinz
Toronto, ON
- Full-time
Reporting into the Lead, Away from Home (AFH) Planning, Ops, and National Field Sales, the Territory Business Manager (“TBM”) is a front-line sales role responsible for covering a GTA based…
Added 2 mins ago
W
Automation Business Development Manager
Westburne
Kamloops, BC
- Full-time
As the Automation Business Development Manager based in Kamloops, BC you are responsible for Rockwell Controllers, HMI and Networks to support the geographical territory of BC. Reporting to…
Added 2 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 2 mins ago
SL
Quality Control Inspector
Strescon Limited
Bedford, NS
- Full-time
Implementing corrective actions, when required, after consultation with the Project management, Engineering and/or QC Manager
Added 2 mins ago
S
Senior Delivery Manager
Synechron
Mississauga, ON
- $140,000 to $170,000 CAD / year
- Full-time
The role requires a seasoned Delivery Manager who can lead complex, large-scale technology programs within Banking & Financial Services while ensuring delivery excellence and strong client…
Added 2 mins ago
M
Account Executive
MiQ
Montreal, QC
- Full-time
Assisting the Account Manager with insight planning - Considering client objectives, client challenges, vertical specific insights & macro factors
Added 2 mins ago
TM
Sales Representative (Inside Sales)
The ML Group
Toronto, ON
- Full-time
Minimum 2 years of experience in sales, customer service, dispatch, account management, or construction materials.
Added 2 mins ago
G
QA Student Intern
GSK
Mississauga, ON
- $31,980 to $79,950 CAD / year
- Full-time
As Operational Quality Assurance Staff you will be responsible for supporting the local operating company manager to implement and maintain and effective and robust quality management…
Added 2 mins ago
FH
Assistant Store Manager Canada
Follett Higher Education
Toronto, ON
- Full-time
As an Assistant Store Manager - Canada, you will support a Market Leader or Campus Store Manager in oversight of store operations. You will be responsible for driving results through sales…
Added 2 mins ago
DC
Manager, Real Estate & Land Services
Dillon Consulting Limited
London, ON · Hamilton, ON · Guelph, ON · Kingston, ON · Toronto, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Vaughan, ON · Chatham-Kent, ON · Chatham, ON · North York, ON
- Full-time
We are currently seeking a Manager, Real Estate & Land Services Business Unit to join our team. At Dillon, we operate as one team, the successful candidate can be based out of any of our…
Added 17 mins ago
TC
Key Account Manager
Toromont Cat
Sudbury, ON
- Full-time
The Key Accounts Manager plays a critical role as the direct liaison between our branches and our customers, helping to develop, maintain, and grow the relationships that drive our business…
Added 17 mins ago
C
Social Media Manager
ChangeMakers
NS · Halifax, NS
- Full-time
As a Social Media Manager, you enjoy bringing social media strategies to life through thoughtful content, engaging campaigns, and meaningful community connections. You understand how to…
Added 17 mins ago
AR
Guest Service Agent
Algonquin Resort
Toronto, ON
- Part-time
Availability to work day, evening and night shifts any day of the week including weekends and holidays
Added 17 mins ago
W
Staff Pharmacist (Full-Time)
Walmart
Pembroke, ON
- Full-time
The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received during patient…
Added 17 mins ago
W
(Can) pharmacy manager
Walmart
Toronto, ON
- Full-time
The Pharmacy Manager is responsible for all day-to-day activities affecting the people, operations, and merchandise in their division. The Pharmacy Manager must also see that the Pharmacy…
Added 17 mins ago
W
Senior Manager, Business Development
Walmart
Mississauga, ON
- Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 17 mins ago
W
Manager, Supply Chain Management (IC)-2
Walmart
Mississauga, ON
- Full-time
The Manager, Supply Chain Management creates and validates demand plans for products, ensuring collaboration with leadership roles across logistics, transportation, replenishment, and store…
Added 17 mins ago
W
(CAN) Manager, Facility Design (IC)
Walmart
Mississauga, ON
- Full-time
The Manager, Facility Design supports the New Store Program by coordinating facility design activities associated with site transition and portfolio integration initiatives. The role…
Added 32 mins ago
S
Production Manager, Live Events
Stagevision
Mississauga, ON
- $85,000 to $100,000 CAD / year
- Full-time
Partner with the Account Manager and Sales team to review Scope of Work, with a focus on job profitability and margin management
Added 32 mins ago
I
Lease Auditor Specialist
Indigo
Brampton, ON
- $60,000 to $80,000 CAD / year
- Full-time
…percentage rent and other billings, hydro recharges, statements of account, café sales and rent reporting, and the receivables budget for…
Added 32 mins ago
TS
Gestionnaire de comptes majeurs
The Stevens Company
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Key Account Manager (KAM) plays a critical role in managing strategic healthcare accounts (GPO), including CAG, Sante Quebec and other designated partners. This position is responsible…
Added 32 mins ago
TG
Business Development Manager
THE GTI GROUP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Accelerate your career - Clear path from BDR → Account Executive → Senior AE, based on performance, not tenure
Added 32 mins ago
BC
Manager, Accounting
Bissell Centre
AB · Edmonton, AB
- Full-time
Currently, Bissell Centre is looking for a Manager of Accounting to join our dedicated Finance team as we journey with the Community towards an elimination of poverty. If you’re ready to…
Added 32 mins ago
IT Support Systems Admin Specialist
PVLabs
Burlington, ON
Reporting to the IT Manager, you will be the first point of contact for many employee technology issues. You will provide Tier 1 and Tier 2 support, taking ownership of routine requests…
Added 32 mins ago
Videographer - Global News Kingston
Corus Entertainment
Kingston, ON
Global Kingston is looking for a full-time Videographer (Video Journalist) to join their team. Reporting to the News Manager, the successful candidate will be responsible for pitching,…

Algonquin Resort

Guest Service Agent

Toronto, ON, M9W 5E8, Canada

Part-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Nov 10, 2026

Original job description

THE OPPORTUNITY:

GUEST SERVICES AGENT

THE ROLE:

The Guest Service Representative position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance to ensure room status reports are current and up to date.

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

InnVest Hotels is an inclusive employer. People with disabilities are encouraged to apply, and accommodations are available upon request throughout the hiring process. InnVest is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. However, only applicants selected for an interview will be contacted.

THE COMPANY:

InnVest Hotels manages a portfolio of 100 hotels across 18 internationally recognized brands, making us Canada’s largest independent hotel owner. Our management team also oversees day-to-day operations at nearly 90 additional hotels, making InnVest the largest independent operator in the country. Our properties span from Vancouver, BC to Corner Brook, NL, and range from roadside inns to luxury urban hotels, offering a diverse and dynamic hospitality experience.

At InnVest, our mission is simple: deliver outstanding guest experiences and strong returns on quality hospitality investments. A career with us provides unique growth opportunities and invaluable exposure to Canada’s largest independently owned and operated hotel portfolio.

To Learn more about InnVest visit https://innvesthotels.com/

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

Welcome and register guests, assign rooms, process reservations, payments, check-outs, and guest account charges while responding to requests and promoting hotel services. Coordinate room status and maintenance updates with housekeeping, engineering, and other departments, and maintain a safe, organized lobby while following hotel procedures.

Requirements

Applicants should have a high school diploma or equivalent, strong English communication, organizational, interpersonal, and administrative skills, and proficiency or familiarity with computerized systems. The role calls for a professional work ethic, a genuine commitment to exceeding guest expectations, and availability for day, evening, and night shifts, including weekends and holidays.

Skills

Guest Service
Verbal Communication
Written Communication
Organization
Interpersonal Skills
Administration
Computerized Systems
Reservation Processing
Room Assignment
Cash Handling
Credit Processing
Suggestive Selling
Telephone Etiquette
Interdepartmental Coordination
Customer Service
Safety Procedures

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hotel Operations
Guest Registration
Room Assignment
Reservations
Pre-Registration
Room Blocking
Guest Check-Out
Payment Processing
Credit Policies
Cash Handling
Room Status Tracking
Room Rates
Suggestive Selling
Housekeeping Coordination
Maintenance Coordination
Guest Account Charges
City Ledger
Telephone Etiquette
Customer Service
Guest Requests
Safety Procedures
Accident Prevention
Lobby Organization
Computerized Systems

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Work requirements

Jobs in Canada