Jobs in Canada

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Added 1 min ago
UW
Senior Manager, IT Projects
United Way Greater Toronto
Toronto, ON
- Full-time
Reporting to the Director, Information Systems and Technology Solutions the Senior Manager, IT Projects will lead the end-to-end delivery of Information Systems and Technology Solutions…
Added 1 min ago
H
Program Manager
Haystack
Canada
- $128,400 to $173,700 CAD / year
- Full-time
This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers…
Added 1 min ago
JH
Business Development, Environmental Services / General Manager (Northwest BC)
JRoss Hospitality Recruiters
BC · British Columbia, Canada
- Full-time
…experienced Business Development, Environmental Services / General Manager to lead its operations and guide the next phase of growth and impact. Working within one of Canada’s most…
Added 1 min ago
H
Sales Operations Manager
Haystack
Canada
- Full-time
This employer is a technology company seeking a Business Operations Manager focused on its services organisation, which covers implementation, installation and customer education. You will…
Added 1 min ago
B
Advisor, HR Shared Services Centre
Baycrest
Toronto, ON
- Full-time
Reporting to the Manager, Talent Acquisition and HR Shared Services Centre, the Advisor, HR Shared Services Centre plays a key role within the Human Resources team. This position is…
Added 1 min ago
FC
Customer Service Representative - SIS Designate - CAF Fanshawe, Base Borden
Fanshawe College
Borden, ON
- Full-time
Under the supervision of the Operations Manager, the Customer Service Representative - Student Information Systems (SIS) Designate is responsible for providing customer service, secretarial…
Added 1 min ago
H
Marketing Manager
Haystack
Canada
- Full-time
This employer is a technology and logistics company seeking a Marketing Manager for its consumer business. Sitting at the intersection of growth, brand and operations, you will own the…
Added 1 min ago
P
Patient Care Coordinator
Perennial
Winnipeg, MB
- Full-time
Days per week
Added 1 min ago
ZI
Senior Manager, Operations Transformation
ZenaTech Inc.
Toronto, ON
- $140,000 to $175,000 CAD / year
- Full-time
Own the operations change portfolio across both regions and report progress to the VPs and CEO
Added 1 min ago
FC
Academic Planner - CAF Fanshawe, Base Borden
Fanshawe College
Borden, ON
- Full-time
Under the supervision of the Operations Manager, CAF - Fanshawe, the incumbent performs duties in matters related to academic planning including scheduling, Standard Workload Formula (SWF),…
Added 1 min ago
FC
Academic Advisor
Fanshawe College
Borden, ON
- Full-time
Reporting to the Operations Manager, CAF – Fanshawe, the Academic Advisor (AA) supports the academic lifecycle of students by offering academic and personal advising to students grounded in…
Added 1 min ago
GH
Controller
Golf Hillsdale
Mirabel, QC
- Full-time
Reporting directly to the General Manager, the Controller will be responsible for accounting, financial reporting, budgeting, payroll, internal controls, and compliance. The successful…
Added 1 min ago
M
Account Executive
MiQ
Montreal, QC
- Full-time
Assisting the Account Manager with insight planning - Considering client objectives, client challenges, vertical specific insights & macro factors
Added 1 min ago
W
Manager, Project Management
Worley
Vancouver, BC
- Full-time
We are seeking an accomplished and highly effective Senior Project Manager to oversee the planning, execution, and closure of large, complex capital projects valued over 1Billion across our…
Added 1 min ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
ON · Hannon, ON
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 1 min ago
W
Manager, Project Management
Worley
Markham, ON
- Full-time
We are seeking an accomplished and highly effective Senior Project Manager to oversee the planning, execution, and closure of large, complex capital projects valued over 1Billion across our…
Added 1 min ago
EM
Director, Corporate Commercial Operations
Emballages Mitchel-Lincoln Packaging
Montreal, QC
- Full-time
Reporting to the President, Mitchel Lincoln/SVP Quebec Atlantic Packaging, the Director, Sales Operations (Corporate) is responsible for owning, standardizing, and continuously improving…
Added 1 min ago
HS
Manager, Facilities & Maintenance
Hawthorne Seniors Care Community
Port Coquitlam, BC
- Full-time
Hawthorne Seniors Care Community is seeking an experienced and service-oriented Manager of Facilities & Maintenance to oversee maintenance operations across our properties. Reporting to the…
Added 1 min ago
ZI
Business Development Manager
ZenaTech Inc.
Toronto, ON
- $105,000 to $120,000 CAD / year
- Full-time
As Business Development Manager, you will own the growth of our DaaS software subscriptions. You’ll win new enterprise and mid-market accounts, build strategic partnerships, and work in…
Added 1 min ago
TM
Sales Representative (Inside Sales)
The ML Group
Toronto, ON
- Full-time
…serves as the primary liaison between customers, dispatch, operations, and management, ensuring a seamless customer experience from quote to delivery. The ideal candidate will manage…
Added 1 min ago
W
Manager, Project Management
Worley
Calgary, AB
- Full-time
We are seeking an accomplished and highly effective Senior Project Manager to oversee the planning, execution, and closure of large, complex capital projects valued over 1Billion across our…
Added 1 min ago
C
C-Store Manager
Co-op
Kipling, SK
- Full-time
The Manager is responsible for day to day operations of the gas bar and cardlock as well as preparing and administering sales, margin, expenses, inventory, and ensuring that all…
Added 1 min ago
G
QA Student Intern
GSK
Mississauga, ON
- $31,980 to $79,950 CAD / year
- Full-time
As Operational Quality Assurance Staff you will be responsible for supporting the local operating company manager to implement and maintain and effective and robust quality management…
Added 1 min ago
FH
Assistant Store Manager Canada
Follett Higher Education
Toronto, ON
- Full-time
As an Assistant Store Manager - Canada, you will support a Market Leader or Campus Store Manager in oversight of store operations. You will be responsible for driving results through sales…
Added 1 min ago
AU
Wash Aisle Operator
Alsco Uniforms
Edmonton, AB
- Full-time
…next phase of production. You will report to the Production…

Algonquin Resort

Guest Service Agent

Toronto, ON, M9W 5E8, Canada

Part-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Nov 10, 2026

Original job description

THE OPPORTUNITY:

GUEST SERVICES AGENT

THE ROLE:

The Guest Service Representative position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance to ensure room status reports are current and up to date.

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

InnVest Hotels is an inclusive employer. People with disabilities are encouraged to apply, and accommodations are available upon request throughout the hiring process. InnVest is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. However, only applicants selected for an interview will be contacted.

THE COMPANY:

InnVest Hotels manages a portfolio of 100 hotels across 18 internationally recognized brands, making us Canada’s largest independent hotel owner. Our management team also oversees day-to-day operations at nearly 90 additional hotels, making InnVest the largest independent operator in the country. Our properties span from Vancouver, BC to Corner Brook, NL, and range from roadside inns to luxury urban hotels, offering a diverse and dynamic hospitality experience.

At InnVest, our mission is simple: deliver outstanding guest experiences and strong returns on quality hospitality investments. A career with us provides unique growth opportunities and invaluable exposure to Canada’s largest independently owned and operated hotel portfolio.

To Learn more about InnVest visit https://innvesthotels.com/

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

Welcome and register guests, assign rooms, process reservations, payments, check-outs, and guest account charges while responding to requests and promoting hotel services. Coordinate room status and maintenance updates with housekeeping, engineering, and other departments, and maintain a safe, organized lobby while following hotel procedures.

Requirements

Applicants should have a high school diploma or equivalent, strong English communication, organizational, interpersonal, and administrative skills, and proficiency or familiarity with computerized systems. The role calls for a professional work ethic, a genuine commitment to exceeding guest expectations, and availability for day, evening, and night shifts, including weekends and holidays.

Skills

Guest Service
Verbal Communication
Written Communication
Organization
Interpersonal Skills
Administration
Computerized Systems
Reservation Processing
Room Assignment
Cash Handling
Credit Processing
Suggestive Selling
Telephone Etiquette
Interdepartmental Coordination
Customer Service
Safety Procedures

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hotel Operations
Guest Registration
Room Assignment
Reservations
Pre-Registration
Room Blocking
Guest Check-Out
Payment Processing
Credit Policies
Cash Handling
Room Status Tracking
Room Rates
Suggestive Selling
Housekeeping Coordination
Maintenance Coordination
Guest Account Charges
City Ledger
Telephone Etiquette
Customer Service
Guest Requests
Safety Procedures
Accident Prevention
Lobby Organization
Computerized Systems

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Work requirements

Jobs in Canada