Jobs in Canada

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Added 3 mins ago
UW
Senior Manager, IT Projects
United Way Greater Toronto
Toronto, ON
- Full-time
United Way Greater Toronto is currently seeking a Senior Manager, IT Projects to join our team.
Added 3 mins ago
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Senior Marketing Manager
Haystack
Canada
- Full-time
This employer is a technology company serving restaurants and local businesses, seeking a Senior Manager, Lifecycle Marketing to build, run and optimise the programmes that drive customer…
Added 3 mins ago
HA
Manager, Signature Events & Community Fundraising
Hope Air
Toronto, ON
- Full-time
…limit access to the healthcare system. The organization serves people of all ages, across Canada, living with a wide range of illnesses. Since 1986, Hope Air has arranged over 150,000…
Added 3 mins ago
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Advisor, HR Shared Services Centre
Baycrest
Toronto, ON
- Full-time
…system fully dedicated to aging and brain health, BCCGC brings people, our shared values and system-wide services together to strengthen care and experiences for older…
Added 3 mins ago
FC
Customer Service Representative - SIS Designate - CAF Fanshawe, Base Borden
Fanshawe College
Borden, ON
- Full-time
Under the supervision of the Operations Manager, the Customer Service Representative - Student Information Systems (SIS) Designate is responsible for providing customer service, secretarial…
Added 3 mins ago
A
SCADA Engineer or SCADA Engineering Technologist
AltaLink
Calgary, AB
- Full-time
At AltaLink, people are at the heart of our success. We are a team committed to doing the right thing for each other and our customers. We foster an environment that is inclusive,…
Added 3 mins ago
SH
Registered Nurse (N2) - Cardiac Surgery Inpatient Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Current CRNM registration required · Annual BLS Level C Registration/Re-Registration is required
Added 3 mins ago
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Patient Care Coordinator
Perennial
Winnipeg, MB
- Full-time
Days per week
Added 3 mins ago
VS
Part Time Receptionist (2025-8579)
Verve Senior Living
Lloydminster, AB
- Part-time
…value of our residences. Under the direction of the Office Manager, provides administrative support including clerical and reception duties for the efficient operation of the…
Added 3 mins ago
SH
Health Care Aide - Repot
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Program Team Manager and a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN), and while demonstrating a commitment to the Mission, Values and…
Added 3 mins ago
SH
Patient Registration Clerk (bilingual) - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the…
Added 3 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…community and a unique culture and values. We are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth…
Added 3 mins ago
FC
Academic Planner - CAF Fanshawe, Base Borden
Fanshawe College
Borden, ON
- Full-time
Under the supervision of the Operations Manager, CAF - Fanshawe, the incumbent performs duties in matters related to academic planning including scheduling, Standard Workload Formula (SWF),…
Added 3 mins ago
EV
Marketing Content Manager
Epiphan Video
Ottawa, ON
- Full-time
We're hiring a Content Marketing Manager to create content, run our social channels, and keep the steady flow of web updates, banners and quick requests moving. You'll report to the…
Added 3 mins ago
FC
Academic Advisor
Fanshawe College
Borden, ON
- Full-time
Reporting to the Operations Manager, CAF – Fanshawe, the Academic Advisor (AA) supports the academic lifecycle of students by offering academic and personal advising to students grounded in…
Added 3 mins ago
S
Senior Delivery Manager
Synechron
Mississauga, ON
- $140,000 to $170,000 CAD / year
- Full-time
…clients to boast about, we’ve grown our organization to 17,000 people, across 57 offices, in 22 countries, in key global…
Added 3 mins ago
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Account Executive
MiQ
Montreal, QC
- Full-time
MiQ is an independent marketing intelligence company with the people and technology that help businesses win. Our vision is to reimagine the value of marketing by connecting data and…
Added 3 mins ago
W
Manager, Project Management
Worley
Vancouver, BC
- Full-time
We are currently recruiting for a Manager, Project Management. Our team includes world class experts and dynamic go-getters. This is a full-time position based in either Vancouver, British…
Added 3 mins ago
W
Manager, Project Management
Worley
Markham, ON
- Full-time
We are currently recruiting for a Manager, Project Management. Our team includes world class experts and dynamic go-getters. This is a full-time position based in either Vancouver, British…
Added 3 mins ago
HS
Manager, Facilities & Maintenance
Hawthorne Seniors Care Community
Port Coquitlam, BC
- Full-time
Through an ambitious vision for growth and innovation, we're creating new opportunities for both the people we serve and the leaders who choose to build their careers with us.
Added 3 mins ago
FC
Events & Engagement Officer
Fanshawe College
London, ON
- Full-time
Reporting to the Manager, Domestic Student Recruitment & Special Events, the Events & Engagement Officer supports the planning, coordination, and delivery of student recruitment and…
Added 3 mins ago
P4
Leasing Agent
Pier 4 Ltd.
London, ON
- Full-time
Minimum of 3 years of sales experience required
Added 3 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 3 mins ago
W
Manager, Project Management
Worley
Calgary, AB
- Full-time
We are currently recruiting for a Manager, Project Management. Our team includes world class experts and dynamic go-getters. This is a full-time position based in either Vancouver, British…
Added 3 mins ago
OR
Field Sales Representative
OSL Retail Services
Calgary, AB
- $40,000 to $60,000 CAD / year
- Full-time
…relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity. Our people are what make OSL an award-winning, leading sales and operational…

Algonquin Resort

Guest Service Agent

Toronto, ON, M9W 5E8, Canada

Part-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Nov 10, 2026

Original job description

THE OPPORTUNITY:

GUEST SERVICES AGENT

THE ROLE:

The Guest Service Representative position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance to ensure room status reports are current and up to date.

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

InnVest Hotels is an inclusive employer. People with disabilities are encouraged to apply, and accommodations are available upon request throughout the hiring process. InnVest is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. However, only applicants selected for an interview will be contacted.

THE COMPANY:

InnVest Hotels manages a portfolio of 100 hotels across 18 internationally recognized brands, making us Canada’s largest independent hotel owner. Our management team also oversees day-to-day operations at nearly 90 additional hotels, making InnVest the largest independent operator in the country. Our properties span from Vancouver, BC to Corner Brook, NL, and range from roadside inns to luxury urban hotels, offering a diverse and dynamic hospitality experience.

At InnVest, our mission is simple: deliver outstanding guest experiences and strong returns on quality hospitality investments. A career with us provides unique growth opportunities and invaluable exposure to Canada’s largest independently owned and operated hotel portfolio.

To Learn more about InnVest visit https://innvesthotels.com/

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

Welcome and register guests, assign rooms, process reservations, payments, check-outs, and guest account charges while responding to requests and promoting hotel services. Coordinate room status and maintenance updates with housekeeping, engineering, and other departments, and maintain a safe, organized lobby while following hotel procedures.

Requirements

Applicants should have a high school diploma or equivalent, strong English communication, organizational, interpersonal, and administrative skills, and proficiency or familiarity with computerized systems. The role calls for a professional work ethic, a genuine commitment to exceeding guest expectations, and availability for day, evening, and night shifts, including weekends and holidays.

Skills

Guest Service
Verbal Communication
Written Communication
Organization
Interpersonal Skills
Administration
Computerized Systems
Reservation Processing
Room Assignment
Cash Handling
Credit Processing
Suggestive Selling
Telephone Etiquette
Interdepartmental Coordination
Customer Service
Safety Procedures

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hotel Operations
Guest Registration
Room Assignment
Reservations
Pre-Registration
Room Blocking
Guest Check-Out
Payment Processing
Credit Policies
Cash Handling
Room Status Tracking
Room Rates
Suggestive Selling
Housekeeping Coordination
Maintenance Coordination
Guest Account Charges
City Ledger
Telephone Etiquette
Customer Service
Guest Requests
Safety Procedures
Accident Prevention
Lobby Organization
Computerized Systems

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Work requirements

Jobs in Canada